Manuals / Toshiba / Computer Equipment / Laptop

Toshiba PSLD1X, PSLD2X, PSLD3X manual Chapter, Contents, Message Check

Models: PSLD1X PSLD3X PSLD2X

1 201

Download 201 pages 24.26 Kb

Page 39

2 Troubleshooting


Chapter 2		Contents
2.1	Outline				2-1
2.2	Basic Flowchart			......................................................................................................	2-2
2.3	Power Supply		.........................................................................................................		2-6
	Procedure		1	Power Icon Check	2-6
	Procedure		2	Connection Check	2-8
	Procedure		3	Replacement Check	2-8
2.4	System Board		.........................................................................................................		2-9
	Procedure		1	Message Check	2-9
	Procedure		2	Test Program Check	2-10
	Procedure		3	Replacement Check	2-10
2.5	2.5-inch HDD		.......................................................................................................		2-11
	Procedure		1	Message Check	2-11
	Procedure		2	Partition Check	2-11
	Procedure		3	Format Check	2-12
	Procedure		4	Test Program Check	2-13
	Procedure		5	Connector Check and Replacement Check	2-14
2.6	Keyboard				2-15
	Procedure		1	Test Program Check	2-15
	Procedure		2	Connector Check and Replacement Check	2-15
2.7	Display				2-16
	Procedure		1	External Monitor Check	2-16
	Procedure		2	Test Program Check	2-16
	Procedure		3	Connector Check and Replacement Check	2-16
2.8	ODD (Optical Disk Drive)				2-18
	Procedure		1	ODD Cleaning Check	2-18
	Procedure		2	Test Program Check	2-18
	Procedure		3	Connector Check and Replacement Check	2-18
2.9	LAN				2-20
	Procedure		1	Test Program Check	2-20
	Procedure		2	Connector Check and Replacement Check	2-20

2-ii	Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual

Image 39

Toshiba PSLD1X, PSLD2X, PSLD3X manual Chapter, Contents, Message Check

Contents

PSLD0x/PSLD1x PSLD2x/PSLD3x Maintenance ManualToshiba Personal Computer Satellite L350 Satellite Pro L350 EQUIUM L350 SATEGO L350Copyright DisclaimerTrademarks Preface SAFETY PRECAUTIONSThe manual is divided into the following parts Key operation ConventionsAcronyms KeysHardware Overview Table of ContentsTroubleshooting ChapterChapter Diagnostic ProgramsAudio Record Test Chapter 4 Replacement ProceduresColors of Screw Shanks Page Removing the CCD and MIC Appendices Chapter 1 Hardware Overview 1 Hardware Overview Contents Chapter1 Hardware Overview Tables Figures1.1 Features Using the following sizes of memory modules y 512 MB 32M⋅16⋅8P/667MHz ‰ Keyboard The keyboard has 30 kinds’ countries keyboard ‰ Battery ‰ On-Board LAN Figure 1-1 ID Parts Description Placement 1.1 Features Figure 1-2 Computer Block Diagram1 Hardware Overview 1.1 Features Figure 1-3 System Board Configurations1 Hardware Overview Page Figure 1-4 is Block Diagram of the System Unit Figure 1-4 System Unit Block Diagram1.2 System Unit Components The system unit of the computer consists of the following components y 8Mb x 1 chip 1024KB flash parts − NvStorage Size 128KB − Enhanced Power Management − Manageability ‰ Battery EEPROM − IEEE 802.11ag Standard 54M bps − IEEE 802.11agn Standard 130M bps 1 Hardware Overview1B1.2 System Unit Components − IEEE 802.11agn y Data Rate − IEEE 802.11g Standard 54M bps1.3 2.5-inch HDD Figure 1-5 SATA HDD Table 1-1 HDD SpecificationsTable 1-2 Combo CD-RW/DVD-ROM Drive Specifications 1.4 Combo CD-RW/DVD-ROMFigure 1-6 Combo CD-RW/DVD-ROM Drive 1.5 DVD Super Multi +-R Double Layer Table 1-3 DVD Super Multi Drive Specifications1.6 HD DVD ROM Table 1-4 HD DVD ROM Drive Specifications1.7 Power Supply 1.8 Batteries Table 1-5 Battery Specifications1.1.1 Main Battery 1.1.2 Battery Charging ControlTable 1-6 Quick/Normal Charging Time 1.1.3 RTC Battery2 Troubleshooting Chapter TroubleshootingContents ChapterMessage Check Cooling Module 2 TroubleshootingProcedure 1 Test Program Check Audio Test2-iv 2 TroubleshootingFigures Tables2 Troubleshooting 2.1 Outline2.1 Outline 2.2 Basic Flowchart 2.2 Basic Flowchart 2 TroubleshootingFigure 2-1 Basic Flowchart 1/2 Figure 2-1 Basic Flowchart 2/2 If the diagnostic program cannot detect an error, the error may be intermittent. Run the continuous test program repeatedly to isolate the problem. Check the log utilities function to confirm which diagnostic test detected the error, then perform the appropriate troubleshooting procedures as follows Procedure 1 Power Icon Check 2.3 Power Supply‰ DC IN LED Procedure 3 Replacement Check Procedure 2 Connection CheckAC power cord Battery pack2.4 System Board Procedure 1 Message CheckProcedure 2 Test Program Check Procedure 3 Replacement Check1. System test 2. Memory test 3. Keyboard test 4. Display test Procedure 2 Partition Check Procedure 1 Message CheckInsert system disk in drive Press any key when ready Or Non-System disk or disk error Replace and press any keyProcedure 3 Format Check Check 5 Use the SYS command in the DOS system to install system filesStatus CodeSystem board Procedure 5 Connector Check and Replacement CheckKeyboard Procedure 1 Test Program CheckProcedure 2 Connector Check and Replacement Check 2.6 Keyboard2.7 Display Procedure 1 External Monitor CheckProcedure 2 Test Program Check Procedure 3 Connector Check and Replacement CheckLCD/FL cable Check 3 The FL may be faulty. Replace it with a new one and return to Procedure 3. If there is still an error, perform CheckFL inverter board System boardConnector Procedure 1 ODD Cleaning CheckProcedure 2 Test Program Check Procedure 3 Connector Check and Replacement CheckCheck 3 The ODD drive may be faulty. Replace the ODD drive with a new one following the steps in Chapter 4. If the ODD drive is still not functioning properly, perform Check Procedure 1 Test Program Check Procedure 2 Connector Check and Replacement Check2.9 LAN Speaker Procedure 1 Test Program CheckProcedure 2 Connector Check and Replacement Check 2.10 Audio TestCooling module Procedure 1 Test Program CheckProcedure 2 Connector Check and Replacement Check 2.11 Cooling Module2 Troubleshooting 2.11Cooling Module2-23 Chapter Diagnostic Programs Quick Start Contents3 Diagnostic Programs ChapterQuick Test Item List Error Codes and descriptionVideo Communication COMMPage 1. Check that all the cables are connected securely NOTE 1 This Diagnostic supports phoenix10S3.1 General NOTE 2 Before running a test, be sure to… A Formatted FLOPPY DISK 3.2 Quick Start 3.2.1 Quick Test3.2.2 Customization Test The test result will be displayed in the following screen CPU Speed Test Step by Step 3. Test Result 3.2.3 Keyboard Layout test 3.2.5 Audio Play Test 3.2.4 Hotkey Test3.2.6 Audio Record Test 3.2.7 DMI Read3.2.8 DMI Write The confirmation screen is as below 3.2.9 System Information NOTE Setup All of DMI Information in Type is Max 32 Digital3.2.10 View Logs 2. Test Running Status and Report Panel 3.2.12 The Diagnostics Screen Explanation1. Diagnostics Windows 3.2.11 Exit to Free DOS‹ Program Name and Its Version Service Diagnostic Ver1.10 3. USER BREAK4. Title Bar ‹ Pause Enable Display ‘PAUSE’ when “Pause Enable” is enabled 3.3 Options 3.3.1 OverviewOptions Menu Notes 3 Diagnostic Programs 3.3.2 Batch Parameters Configuration3.3 Option 9 Monitor Battery Life 9 Wait On Error9 Break On Error 9 Pause Enable9 TIMEBOUND 9 Monitor CPU Thermal Monitor the CPU temperature Test Mode3.3.3 Item’s Parameters Configuration 9 LOOPBOUNDInteractive Parameters3.3.4 Load Batch Parameters 3.3.5 Save Batch Parameters 9 Log Errors Only with Time 3.3.6 LOG Parameters SettingLog Options 9 Log Errors 9 Log Errors Only3.3.7 Specify LOG Viewer 9 Append to Old Log File9 Log Device Info on Fail Log file Name↑, ↓ 3.3.9 LOG ViewerPage Up, Page Down Ctrl+F3 Module Name Service Diagnostic Ver 1.00 ... Memory Tester Build DateCtrl+Home Ctrl+EndBase Memory Test Module Name Service Diagnostic Ver 1.00 ... Mouse Test Build DateError Code Error Message Touch Pad Test Fail End Time Wed Jul 05 104916Test 3.4 SubtestsTest SubtestPage 3.4 Subtests 3 Diagnostic ProgramsSubtest 01 CPU 3.5 System Test9 NPU Interrupt Test 9 NPU Basic Functions TestSubtest 03 FAN Speed Test Subtest 02 Boards3 Diagnostic Programs parameter setting dialog window3.5 System Test Subtest 01 BIOS ROM 3.6 Memory TestSubtest 02 Parity 3 Diagnostic Programs 3.6 Memory TestSubtest 03 Patterns Subtest 04 Extended Pattern 3 Diagnostic Programs 3.6 Memory TestSubtest 05 Walking 1’s Test Subtest 09 Cache Memory Subtest 06 Walking 0’s TestSubtest 07 Address Test Subtest 08 Refresh TestSubtest 12 Memory Speed Test This test item is to check whether the data bus works normallyPassword：hard disk 3.7 StorageSubtest 01 HDD Percent-Specify the coverage rate in percentage of the total disk 3.7 Storage 3 Diagnostic ProgramsSubtest 02 ODD Subtest 3.8 Video1. Text in normal attribute 2. Text in blinking normal attribute 4. Text Color 3 Diagnostic Programs Subtest 02 640 * 480 VGA Mode3.10 Peripheral NOTE 1 If the VESA Can’t Support The Mode ,The Mode Will Display Gray Subtest 03 VESA Video ModesSubtest 04 VESA Video Memory Subtest 06 LCD Panel Test Subtest 05 AGP TestRegister Test Direct Color Test 3 Diagnostic Programs3.10 Peripheral SubtestSubtest 11 BitBlt Engine Test 3 Diagnostic Programs 3.10 PeripheralNOTE 1AMD platform can’t support this Test item Subtest 01 LAN Card 3.9 Communication COMM3.10 Peripheral 1. Led Test Check whether the Device led works normally Description 3.11 Error Codes and descriptionError Common Error03xx BoardThe PC speakers sound source 04xx 3.11Error Codes and Description3 Diagnostic Programs 34xxLAN Card 31xxAudio 08xxIDE-HDD 05xxMouse 20xxPage Test Items 3.12 Quick Test Item List3 Diagnostic Programs3.12 Quick Test Item List DeviceChapter Replacement Procedures 4-ii 4 Replacement Procedures4 Replacement Procedures Chapter 4 Contents4 Replacement Procedures Installing the Speakers Installing the FL Inverter BoardInstalling the LCD Module Installing the CCD and MIC4 Replacement Procedures 4 Replacement Procedures 4.1 General Safety Precautions 4.1 General Before You Begin Assembly Procedures Disassembly ProceduresScrew Tightening Torque 4 Replacement Procedures4.1 General Tools and EquipmentSymbols of Screws on the Computer Body Symbol examplesColors of Screw Shanks Figure 4-1 Removing the battery pack Removing the Battery PackInstalling the Battery Pack Figure 4-2 Removing the PC card Removing the Optional PC CardInstalling the Optional PC Card Figure 4-3 Removing the memory card Removing the Memory CardInstalling the Memory Card Figure 4-4 Removing the optional memory Removing the Optional MemoryInstalling the Optional Memory HDD cover HDD cover secure screw HDD pack 4.2 HDDRemoving the HDD Figure 4-5 Removing the HDD packFigure 4-6 Removing the HDD chassis HDD chassisM3x4 Black flat head screw HDD M3x4 Black flat head screwInstalling the HDD 4.3 ODD Bay Module Removing the ODD Bay ModuleFigure 4-7 Removing the ODD bay module Installing the ODD Bay Module Disassembling the ODD Drive Figure 4-8 Removing the bracket from the ODD driveAssembling the ODD Drive 4.4 Keyboard Removing KeyboardFigure 4-9 Removing the keyboard 4 Replacement Procedures Installing the Keyboard4.4 Keyboard 4.5 MDC Module Removing the MDC ModuleFigure 4-10 Removing the MDC module Installing the MDC Module 4.6 Wireless LAN Card Removing the Wireless LAN CardFigure 4-11 Removing the wireless LAN card Installing the Wireless LAN Card 4.7 Top Cover Removing the Top CoverFigure 4-12 Removing the screws from the bottom of the computer Figure 4-13 Removing the top cover 4 Replacement ProceduresInstalling the Top Cover 4.7 Top Cover4.8 Display Assembly Removing the Display AssemblyFigure 4-14 Removing the screws from the back of the computer Installing the Display Assembly and ODD Extended Board Figure 4-15 Removing the display assembly4.9 System Board, AC-IN Cable and ODD Extended Board Removing the System Board, AC-IN Cable and ODD Extended BoardFigure 4-16 Removing the system board Installing the System Board, AC-IN Cable and ODD Extended Board Removing the CPU Cooling Module and Fan For Intel CPU 4.10 CPU Cooling Module and FanM2.5x5 white flat head screw Fan CN501 Tape Figure 4-17 Removing the fanFigure 4-18 Removing the CPU cooling module 4-35Figure 4-19 Applying silicon grease Installing the CPU Cooling Module and FanFor Intel CPURemove the CPU cooling module and FanFor AMD CPU M2x3 white flat head screw Figure 4-20 Removing the fanFigure 4-21 Removing the CPU cooling module CPU cooling module bracketFigure 4-22 Applying silicon grease Installing the CPU Cooling Module and FanFor AMD CPU4.11 CPU Removing the CPUFigure4-23 Removing the CPU Figure 4-24 Installing the CPU Installing the CPU4-42 Figure 4-25 Securing the CPU4.12 Broadcom Card Removing the Broadcom CardFigure 4-26 Removing the Broadcom card Installing the Broadcom Card 4.13 Display Mask Removing the Display MaskFigure 4-27 Removing the display mask 4 Replacement Procedures Installing the Display Mask4.13 Display Mask 4.14 FL Inverter Board Removing the FL Inverter BoardFigure 4-28 Removing the FL inverter board Installing the FL Inverter Board Removing the LCD module 4.15 LCD ModulesFigure 4-30 Removing the LCD module 4 Replacement Procedures4.15 LCD Module Figure 4-29 Removing the LCD module and screwsInstalling the LCD Module 4.16 CCD Board and MIC Removing the CCD Board and MICFigure 4-31 Removing the CCD board and MIC Installing the CCD Board and MIC 3. Seat the CCD module, MIC in the correct position4-53 Figure 4-32 Removing the speakers Installing the Speakers4.17 Speakers Removing the Speakers4.18 Power Button Board and Switch Board Removing the Power Button Board and Switch BoardFigure 4-33 Removing the power button board and switch board Install the Power Button Board and Switch Board 4.19 Touch Pad and Button Board Removing the Touch Pad and Button BoardFigure 4-34 Removing the touch pad and button board Installing the Touch Pad and Button Board 4.20 USB cable, CRT cable and RJ11 Cable Removing the USB cable, CRT cable and RJ11 CableFigure 4-35 Removing the USB cable, CRT cable and RJ11 Cable Installing the USB cable, CRT cable and RJ11 Cable Appendices Appendix Contents