Manuals / Toshiba / Computer Equipment / Laptop

Toshiba PSLD3X ODD Optical Disk Drive, Procedure 1 ODD Cleaning Check, System board, Connector

Models: PSLD1X PSLD3X PSLD2X

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2.8 ODD (Optical Disk Drive)

2 Troubleshooting

2.8 ODD Drive

2.8 ODD (Optical Disk Drive)

To check if the internal ODD drive is defective or malfunctioning, follow the troubleshooting procedures below as instructed.

Procedure 1 ODD Cleaning Check

Procedure 2 Test Program Check

Procedure 3 Connector Check and Replacement Check

Procedure 1 ODD Cleaning Check

1.Turn off the power to the computer.

2.Open the ODD tray by inserting a slender object such as a straightened paper clip into the eject hole. The object must be long enough to activate the eject mechanism.

3.Clean the laser pickup lens with a lens cleaner. Apply the cleaner to a cloth and wipe the lens.

4.If the ODD drive still does not function properly after cleaning, go to Procedure 2.

Procedure 2 Test Program Check

Execute the ODD drive test program available as part of the maintenance test program. Insert the diagnostics CD in the computer's CD, turn on the computer and run the test. Then insert a test ODD (Toshiba-EMI DVD-ROM TEST DISK TSD-1) into the ODD drive. See Chapter 3 for information on how to perform the test.

If any error is detected by the test, go to Procedure 3.

Procedure 3 Connector Check and Replacement Check

The ODD drive is connected to the system board by the connector. The connector may be disconnected from the system board or faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks:

Check 1 Make sure the following connector has been firmly connected to the ODD drive and the system board.

ODD	System board	CPU
Drive
Attachment case	Connector

If the connector is loose or off, reconnect it firmly and return to Procedure 2. If there is still an error, perform Check 2.

Check 2 The connector may be faulty. Replace the connector with a new one following the steps in Chapter 4. If the ODD drive is still not functioning properly, perform Check 3.

2-18	Satellite L350/Satellite Pro L350/EQUIUM L350/SATEGO L350 Maintenance Manual

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Toshiba PSLD3X manual ODD Optical Disk Drive, Procedure 1 ODD Cleaning Check, Procedure 2 Test Program Check, System board

Contents

PSLD0x/PSLD1x PSLD2x/PSLD3x Maintenance ManualToshiba Personal Computer Satellite L350 Satellite Pro L350 EQUIUM L350 SATEGO L350Trademarks CopyrightDisclaimer Preface SAFETY PRECAUTIONSThe manual is divided into the following parts Key operation ConventionsAcronyms KeysHardware Overview Table of ContentsTroubleshooting ChapterChapter Diagnostic ProgramsAudio Record Test Chapter 4 Replacement ProceduresColors of Screw Shanks Page Removing the CCD and MIC Appendices Chapter 1 Hardware Overview 1 Hardware Overview 1 Hardware Overview ContentsChapter Tables Figures1.1 Features Using the following sizes of memory modules y 512 MB 32M⋅16⋅8P/667MHz ‰ Keyboard The keyboard has 30 kinds’ countries keyboard ‰ Battery ‰ On-Board LAN Figure 1-1 ID Parts Description Placement 1 Hardware Overview 1.1 FeaturesFigure 1-2 Computer Block Diagram 1 Hardware Overview 1.1 FeaturesFigure 1-3 System Board Configurations Page 1.2 System Unit Components Figure 1-4 is Block Diagram of the System UnitFigure 1-4 System Unit Block Diagram The system unit of the computer consists of the following components y 8Mb x 1 chip 1024KB flash parts − NvStorage Size 128KB − Enhanced Power Management − Manageability ‰ Battery EEPROM − IEEE 802.11ag Standard 54M bps − IEEE 802.11agn Standard 130M bps 1 Hardware Overview1B1.2 System Unit Components − IEEE 802.11agn y Data Rate − IEEE 802.11g Standard 54M bps1.3 2.5-inch HDD Figure 1-5 SATA HDD Table 1-1 HDD SpecificationsFigure 1-6 Combo CD-RW/DVD-ROM Drive Table 1-2 Combo CD-RW/DVD-ROM Drive Specifications1.4 Combo CD-RW/DVD-ROM 1.5 DVD Super Multi +-R Double Layer Table 1-3 DVD Super Multi Drive Specifications1.6 HD DVD ROM Table 1-4 HD DVD ROM Drive Specifications1.7 Power Supply 1.8 Batteries Table 1-5 Battery Specifications1.1.1 Main Battery 1.1.2 Battery Charging ControlTable 1-6 Quick/Normal Charging Time 1.1.3 RTC Battery2 Troubleshooting Chapter TroubleshootingMessage Check ContentsChapter Cooling Module 2 TroubleshootingProcedure 1 Test Program Check Audio Test2-iv 2 TroubleshootingFigures Tables2.1 Outline 2 Troubleshooting2.1 Outline 2.2 Basic Flowchart Figure 2-1 Basic Flowchart 1/2 2.2 Basic Flowchart2 Troubleshooting Figure 2-1 Basic Flowchart 2/2 If the diagnostic program cannot detect an error, the error may be intermittent. Run the continuous test program repeatedly to isolate the problem. Check the log utilities function to confirm which diagnostic test detected the error, then perform the appropriate troubleshooting procedures as follows Procedure 1 Power Icon Check 2.3 Power Supply‰ DC IN LED Procedure 3 Replacement Check Procedure 2 Connection CheckAC power cord Battery pack2.4 System Board Procedure 1 Message Check1. System test 2. Memory test 3. Keyboard test 4. Display test Procedure 2 Test Program CheckProcedure 3 Replacement Check Procedure 2 Partition Check Procedure 1 Message CheckInsert system disk in drive Press any key when ready Or Non-System disk or disk error Replace and press any keyProcedure 3 Format Check Check 5 Use the SYS command in the DOS system to install system filesStatus CodeSystem board Procedure 5 Connector Check and Replacement CheckKeyboard Procedure 1 Test Program CheckProcedure 2 Connector Check and Replacement Check 2.6 Keyboard2.7 Display Procedure 1 External Monitor CheckProcedure 2 Test Program Check Procedure 3 Connector Check and Replacement CheckLCD/FL cable Check 3 The FL may be faulty. Replace it with a new one and return to Procedure 3. If there is still an error, perform CheckFL inverter board System boardConnector Procedure 1 ODD Cleaning CheckProcedure 2 Test Program Check Procedure 3 Connector Check and Replacement CheckCheck 3 The ODD drive may be faulty. Replace the ODD drive with a new one following the steps in Chapter 4. If the ODD drive is still not functioning properly, perform Check 2.9 LAN Procedure 1 Test Program CheckProcedure 2 Connector Check and Replacement Check Speaker Procedure 1 Test Program CheckProcedure 2 Connector Check and Replacement Check 2.10 Audio TestCooling module Procedure 1 Test Program CheckProcedure 2 Connector Check and Replacement Check 2.11 Cooling Module2-23 2 Troubleshooting2.11Cooling Module Chapter Diagnostic Programs Quick Start Contents3 Diagnostic Programs ChapterQuick Test Item List Error Codes and descriptionVideo Communication COMMPage 1. Check that all the cables are connected securely NOTE 1 This Diagnostic supports phoenix10S3.1 General NOTE 2 Before running a test, be sure to… A Formatted FLOPPY DISK 3.2.2 Customization Test 3.2 Quick Start3.2.1 Quick Test The test result will be displayed in the following screen CPU Speed Test Step by Step 3. Test Result 3.2.3 Keyboard Layout test 3.2.5 Audio Play Test 3.2.4 Hotkey Test3.2.8 DMI Write 3.2.6 Audio Record Test3.2.7 DMI Read The confirmation screen is as below 3.2.9 System Information NOTE Setup All of DMI Information in Type is Max 32 Digital3.2.10 View Logs 2. Test Running Status and Report Panel 3.2.12 The Diagnostics Screen Explanation1. Diagnostics Windows 3.2.11 Exit to Free DOS4. Title Bar ‹ Program Name and Its Version Service Diagnostic Ver1.103. USER BREAK ‹ Pause Enable Display ‘PAUSE’ when “Pause Enable” is enabled Options Menu Notes 3.3 Options3.3.1 Overview 3.3 Option 3 Diagnostic Programs3.3.2 Batch Parameters Configuration 9 Monitor Battery Life 9 Wait On Error9 Break On Error 9 Pause Enable9 TIMEBOUND 9 Monitor CPU Thermal Monitor the CPU temperature Test Mode3.3.3 Item’s Parameters Configuration 9 LOOPBOUND3.3.4 Load Batch Parameters InteractiveParameters 3.3.5 Save Batch Parameters 9 Log Errors Only with Time 3.3.6 LOG Parameters SettingLog Options 9 Log Errors 9 Log Errors Only3.3.7 Specify LOG Viewer 9 Append to Old Log File9 Log Device Info on Fail Log file NamePage Up, Page Down ↑, ↓3.3.9 LOG Viewer Ctrl+F3 Module Name Service Diagnostic Ver 1.00 ... Memory Tester Build DateCtrl+Home Ctrl+EndBase Memory Test Module Name Service Diagnostic Ver 1.00 ... Mouse Test Build DateError Code Error Message Touch Pad Test Fail End Time Wed Jul 05 104916Test 3.4 SubtestsTest SubtestPage 3.4 Subtests 3 Diagnostic ProgramsSubtest 01 CPU 3.5 System Test9 NPU Interrupt Test 9 NPU Basic Functions TestSubtest 03 FAN Speed Test Subtest 02 Boards3.5 System Test 3 Diagnostic Programsparameter setting dialog window Subtest 02 Parity Subtest 01 BIOS ROM3.6 Memory Test Subtest 03 Patterns 3 Diagnostic Programs3.6 Memory Test Subtest 04 Extended Pattern Subtest 05 Walking 1’s Test 3 Diagnostic Programs3.6 Memory Test Subtest 09 Cache Memory Subtest 06 Walking 0’s TestSubtest 07 Address Test Subtest 08 Refresh TestSubtest 12 Memory Speed Test This test item is to check whether the data bus works normallySubtest 01 HDD Password：hard disk3.7 Storage Percent-Specify the coverage rate in percentage of the total disk 3.7 Storage 3 Diagnostic ProgramsSubtest 02 ODD Subtest 3.8 Video1. Text in normal attribute 2. Text in blinking normal attribute 4. Text Color 3.10 Peripheral 3 Diagnostic ProgramsSubtest 02 640 * 480 VGA Mode Subtest 04 VESA Video Memory NOTE 1 If the VESA Can’t Support The Mode ,The Mode Will Display GraySubtest 03 VESA Video Modes Subtest 06 LCD Panel Test Subtest 05 AGP TestRegister Test Direct Color Test 3 Diagnostic Programs3.10 Peripheral SubtestSubtest 11 BitBlt Engine Test NOTE 1AMD platform can’t support this Test item 3 Diagnostic Programs3.10 Peripheral Subtest 01 LAN Card 3.9 Communication COMM3.10 Peripheral 1. Led Test Check whether the Device led works normally Description 3.11 Error Codes and descriptionError Common ErrorThe PC speakers sound source 03xxBoard 04xx 3.11Error Codes and Description3 Diagnostic Programs 34xxLAN Card 31xxAudio 08xxIDE-HDD 05xxMouse 20xxPage Test Items 3.12 Quick Test Item List3 Diagnostic Programs3.12 Quick Test Item List DeviceChapter Replacement Procedures 4-ii 4 Replacement Procedures4 Replacement Procedures Chapter 4 Contents4 Replacement Procedures Installing the Speakers Installing the FL Inverter BoardInstalling the LCD Module Installing the CCD and MIC4 Replacement Procedures 4 Replacement Procedures 4.1 General Safety Precautions 4.1 General Before You Begin Assembly Procedures Disassembly ProceduresScrew Tightening Torque 4 Replacement Procedures4.1 General Tools and EquipmentColors of Screw Shanks Symbols of Screws on the Computer BodySymbol examples Figure 4-1 Removing the battery pack Removing the Battery PackInstalling the Battery Pack Figure 4-2 Removing the PC card Removing the Optional PC CardInstalling the Optional PC Card Figure 4-3 Removing the memory card Removing the Memory CardInstalling the Memory Card Figure 4-4 Removing the optional memory Removing the Optional MemoryInstalling the Optional Memory HDD cover HDD cover secure screw HDD pack 4.2 HDDRemoving the HDD Figure 4-5 Removing the HDD packFigure 4-6 Removing the HDD chassis HDD chassisM3x4 Black flat head screw HDD M3x4 Black flat head screwInstalling the HDD Figure 4-7 Removing the ODD bay module 4.3 ODD Bay ModuleRemoving the ODD Bay Module Installing the ODD Bay Module Assembling the ODD Drive Disassembling the ODD DriveFigure 4-8 Removing the bracket from the ODD drive Figure 4-9 Removing the keyboard 4.4 KeyboardRemoving Keyboard 4.4 Keyboard 4 Replacement ProceduresInstalling the Keyboard Figure 4-10 Removing the MDC module 4.5 MDC ModuleRemoving the MDC Module Installing the MDC Module Figure 4-11 Removing the wireless LAN card 4.6 Wireless LAN CardRemoving the Wireless LAN Card Installing the Wireless LAN Card Figure 4-12 Removing the screws from the bottom of the computer 4.7 Top CoverRemoving the Top Cover Figure 4-13 Removing the top cover 4 Replacement ProceduresInstalling the Top Cover 4.7 Top CoverFigure 4-14 Removing the screws from the back of the computer 4.8 Display AssemblyRemoving the Display Assembly Installing the Display Assembly and ODD Extended Board Figure 4-15 Removing the display assemblyFigure 4-16 Removing the system board 4.9 System Board, AC-IN Cable and ODD Extended BoardRemoving the System Board, AC-IN Cable and ODD Extended Board Installing the System Board, AC-IN Cable and ODD Extended Board Removing the CPU Cooling Module and Fan For Intel CPU 4.10 CPU Cooling Module and FanM2.5x5 white flat head screw Fan CN501 Tape Figure 4-17 Removing the fanFigure 4-18 Removing the CPU cooling module 4-35Figure 4-19 Applying silicon grease Installing the CPU Cooling Module and FanFor Intel CPURemove the CPU cooling module and FanFor AMD CPU M2x3 white flat head screw Figure 4-20 Removing the fanFigure 4-21 Removing the CPU cooling module CPU cooling module bracketFigure 4-22 Applying silicon grease Installing the CPU Cooling Module and FanFor AMD CPUFigure4-23 Removing the CPU 4.11 CPURemoving the CPU Figure 4-24 Installing the CPU Installing the CPU4-42 Figure 4-25 Securing the CPUFigure 4-26 Removing the Broadcom card 4.12 Broadcom CardRemoving the Broadcom Card Installing the Broadcom Card Figure 4-27 Removing the display mask 4.13 Display MaskRemoving the Display Mask 4.13 Display Mask 4 Replacement ProceduresInstalling the Display Mask Figure 4-28 Removing the FL inverter board 4.14 FL Inverter BoardRemoving the FL Inverter Board Installing the FL Inverter Board Removing the LCD module 4.15 LCD ModulesFigure 4-30 Removing the LCD module 4 Replacement Procedures4.15 LCD Module Figure 4-29 Removing the LCD module and screwsInstalling the LCD Module Figure 4-31 Removing the CCD board and MIC 4.16 CCD Board and MICRemoving the CCD Board and MIC 4-53 Installing the CCD Board and MIC3. Seat the CCD module, MIC in the correct position Figure 4-32 Removing the speakers Installing the Speakers4.17 Speakers Removing the SpeakersFigure 4-33 Removing the power button board and switch board 4.18 Power Button Board and Switch BoardRemoving the Power Button Board and Switch Board Install the Power Button Board and Switch Board Figure 4-34 Removing the touch pad and button board 4.19 Touch Pad and Button BoardRemoving the Touch Pad and Button Board Installing the Touch Pad and Button Board Figure 4-35 Removing the USB cable, CRT cable and RJ11 Cable 4.20 USB cable, CRT cable and RJ11 CableRemoving the USB cable, CRT cable and RJ11 Cable Installing the USB cable, CRT cable and RJ11 Cable Appendices Appendix Contents