Toshiba RD-XV48KE owner manual Others, Troubleshooting, 84 EN, Symptom Remedy

E3LG0ED_EN.book Page 84 Wednesday, April 30, 2008 11:52 AM

Others

Troubleshooting

Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.

POWER

GENERAL

Symptom	Remedy
The power does not turn on.	• Check that the AC power cord is connected securely.
	• Batteries of the remote control are weak.
The unit turns on automatically without any	• The unit turns on automatically 2 seconds before the timer recording.
operation.
The unit does not function.	• “ ” or error message appears if the operation is prohibited.
	• Batteries of the remote control are weak or exhausted.
No picture, sound or menu appears on the	• Check if the connections are made securely and correctly.
screen.	• Check if the cables are damaged.
	• Check if a correct external input channel is selected on your TV.
	(See page 20.)
	• Check if you have completed “Channel” setting. (See pages 22-23.)
“Clock” setting and “Channel” setting cannot	• If a recording is in progress, these operations cannot be performed.
be performed.
The unit does not operate properly.	• Moisture has condensed inside the unit. Remove the disc and leave the
	unit turned on for about 2 hours until the moisture evaporates.
	(See page 3.)
The clock display does not appear on the	• Check that the AC power cord is connected securely.
front panel display.	• (In case of power failure) Check the breaker and “Clock” setting.
When you forget the password for parental	• Please cancel the password and the set level. (See page 74.)
lock.
DV signal cannot be input.	• Before connection, turn on the power supplies for both this unit and the
	DVC, and make sure that these units have stopped.
	• Only a “DVC-SD” signal can be input from the DVC to this unit. Other
	types of signals are not supported.
	• Do not connect any device other than the DVC. Even if a recorder or PC
	with another DV terminal is connected, the DV function will not operate.
	• If the DVC is not recognised after connection, turn off the power supply
	for the unit and re-connect the DVC.
The DVC cannot be operated with this unit.	• Signal input or DVC operation from this unit may be disabled depending
	on the type of DVC.
	• If a DVC signal cannot be input, use an external input (AV2/AV3) for
	analogue connection via audio/video cables. Use Scart adaptor for
	connecting to AV2.
	• DVC control may be disabled depending on the type of DVC, even in a
	mode other than camera mode. In this case, switch to DVD control and
	execute the normal recording procedure while operating the DVC.
Certain functions of the DVC cannot operate.	• Some functions may not operate depending on the type of DVC. For
	example, if the DVC does not support slow playback mode, the slow
	playback function is disabled.
	• With DV (AV4), the disc display menu does not appear unless disc
	playback is executed.
DV audio signal cannot be switched.	• For recording with the DVC, the recording audio signal can be set to 12
	bits or 16 bits. However, when 16-bit recording mode is selected, audio
	signal cannot be switched. To record an audio signal, set it to 12 bits.
No image from HDMI connection.	• Check the HDMI connection. (Check the status of the HDMI related
	indications.)
	• Check whether the connected monitor device or other device supports
	HDCP. (This unit will not output a video signal unless the other device
	supports HDCP.)
	• Check the setting of HDMI.
	• Check whether the output format of this unit (HDMI FORMAT) matches
	the supported input format of other connected device.
	• If the unit is connected to the unauthorised display device with an HDMI
	cable, the audio and video signals may not be output when playing back
	a commercial DVD-video.

84 EN