Toshiba Satellite A210, Satellite Pro A210 user manual HD DVD ROM drive

Models: Satellite Pro A210 Satellite A210

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TROUBLESHOOTING

Troubleshooting

HD DVD ROM drive

For more information, refer to Chapter 4, Operating Basics.

Problem

Procedure

You cannot access a

Make sure the drive’s drawer is securely closed.

CD/DVD in the drive

Press gently until it clicks into place.

 

 

 

Open the drawer and make sure the CD/DVD is

 

properly seated. It should lie flat with the label

 

facing up.

 

 

 

A foreign object in the drawer could block laser

 

light from reading the CD or DVD. Make sure

 

there is no obstruction. Remove any foreign

 

object.

 

 

 

Check whether the DVD is dirty. If it is, wipe it

 

with a clean cloth dipped in water or a neutral

 

cleaner. See the Media care section in Chapter 4

 

for details on cleaning.

 

 

Some CD/DVDs run

The software or hardware configuration may be

correctly, but others

causing a problem. Make sure the hardware

do not

configuration matches your software’s needs.

 

Check the CD/DVD’s documentation.

 

 

 

Check the type of DVD/CD you are using. The

 

drive supports:

 

DVD-ROM:DVD-ROM, DVD-Video

 

CD-ROM:CD-DA, CD-Text, Photo CD (single/

 

multi-session), CD-ROM Mode 1, Mode 2, CD-

 

ROMXA Mode 2 (Form1, Form2), Enhanced CD

 

(CD-EXTRA), CD-G (Audio CD only).

 

 

 

Check the region code on the DVD. It must

 

match that on the CD-RW/DVD-ROM drive.

 

Region codes are listed in the Optical disc sec-

 

tion in Chapter 2, The Grand Tour.

 

 

9-10

User’s Manual

Page 220
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Toshiba Satellite A210, Satellite Pro A210 user manual HD DVD ROM drive