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Toshiba Satellite A210, Satellite Pro A210 - page 238

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Troubleshooting

9-28 User’s Manual

T

ROUBLESHOOTING

Outside of Europe In Europe

Australia

TOSHIBA Australia Pty. Ltd.

Information Systems Division

84-92 Talavera Road

North Ryde N.S.W. 2113 Sydney

Germany & Austria

TOSHIBA Europe (I.E.) GmbH

Geschäftsbereich,

Deutschland-Österreich

Hammfelddamm8,

D-41460 Neuss, Germany

Canada

TOSHIBA of Canada Ltd.

191 McNabb Street,

Markham, Ontario

L3R 8H2

France

TOSHIBA Systèms France S.A.

7, Rue Ampère B.P. 131,

92804 Puteaux Cedex

China

TOSHIBA Personal Computer &

Network (Shanghai) Co., Ltd.

43F, Hongkong new world tower,

No. 300 Huai Hai Zhong Road,

Shanghai,

P.R. China 200021

Netherlands

TOSHIBA Information Systems,

Benelux B.V.

Rivium Boulevard

41 2909 LK Capelle a/d IJssel

United States of America

TOSHIBA America Information

Systems, Inc.

9740 Irvine Boulevard

Irvine, California 92618

USA

Spain

TOSHIBA Information Systems,

ESPAÑA

Parque Empresarial San Fernando

Edificio Europa, la Planta,

Escalera A 28830 Madrid

Singapore

TOSHIBA Singapore Pte. Ltd.

438B Alexandra Road #06-01

Alexandra Technopark

Singapore 119968

United Kingdom

TOSHIBA Information Systems (U.K.)

Ltd.

TOSHIBA Court

Weybridge Business Park

Addlestone Road

Weybridge, Surrey KT15 2UL

The Rest of Europe

TOSHIBA Europe (I.E.) GmbH

Geschäftsbereich,

Deutschland-Österreich

Hammfelddamm 8,

D-41460 Neuss, Germany

Contents

Main Copyright Disclaimer Trademarks Macrovision License of Notice Safety Instructions When Using Your Computer FCC information FCC notice Declaration of Conformity Informa- tion FCC conditions Contact Page Modem warning notice Conformity Statement Network Compatibility Statement Japan regulations Region selection Redial Pursuant to FCC CFR 47, Part 68: Type of service Telephone company procedures If problems arise Disconnection Fax branding Instructions for IC CS-03 certified equipment Notes for Users in Australia and New Zealand Modem warning notice for Australia Notes for use of this device in New Zealand Page General conditions Following information is only for EU-member states: Optical disc drive standards Important Notice CD-RW/DVD-ROM drive safety instructions Toshiba Samsung TS-L462D Page HD DVD-ROM and HD DVD-R drive safety instructions Toshiba TS-L802A Page DVD Super Multi (+-R DL) drive safety instructions Matsushita UJ-850U Page Page Page Page Table of Contents Preface General Precautions Chapter 1 Introduction Chapter 2 The Grand Tour Chapter 3 Getting Started Chapter 4 Operating Basics Page Chapter 5 The Keyboard Chapter 6 Power and Power-Up Modes Chapter 7 HW Setup and Passwords Chapter 8 Optional Devices Chapter 9 Troubleshooting Chapter 10 Disclaimers Appendixes Index Glossary Preface Manual contents Conventions Abbreviations Icons Keys Key operation Display Messages Terminology Page General Precautions Creating a computer-friendly environment Stress injury Heat injury Pressure or impact damage Express Card overheating Mobile phone Instruction Manual for safety and Comfort Introduction Equipment checklist Hardware Software Windows Vista Features Processor Memory Disks Page Page Keyboard Pointing Device Power Ports Slots Multimedia Communications Security Software Special Features Page TOSHIBA Value Added Package Utilities and Application Page Page Options Page Chapter 2 The Grand Tour Front with the display closed Page Left side Page Page Right side Back side Underside Front with the display open Page AV Bu tt on System indicators Power source/system indicators Keyboard indicators Optical disc drive About the HD DVD Summary Notes on Use Region codes for DVD drives and media Writable discs CDs DVDs Formats G HD DVDs Media Structures and Capacity Formats CD-RW/DVD-ROM drive DVD Super Multi (+-R DL) drive HD DVD ROM drive HD DVD-R drive Remote Controller The Grand Tour Figure 2-10 Page Page Using the Remote Controller Operational range of the Remote Controlle Installing/Removing batteries Type of battery that can be used for the Remote Control- ler Installing the batteries Page Replacing the batteries AC adaptor Page Chapter 3 Getting Started Connecting the AC adaptor Opening the display Turning on the power Starting up for the first time Turning off the power Shut Down mode (Boot mode) Hibernation mode Benefits of hibernation Starting Hibernation Automatic Hibernation Data save in hibernation mode Sleep mode Benefits of sleep Executing sleep Sleep limitations Restarting the computer System Recovery Options System Recovery Options Create Optical Recovery Discs For HDD Recovery model Restoring the preinstalled software from the Recovery HDD For HDD Recovery model Restoring the preinstalled software from your creating Recovery Media For HDD Recovery model Page Chapter 4 Operating Basics Using the Touch Pad/Dual Mode Pad Dual Mode Pad Button function (Dual Mode Pad is provided with some models) Using the Fingerprint Sensor Points to note about the Fingerprint Sensor How to Delete the Fingerprint Data Fingerprint Sensor Limitations. Points to note about the Fingerprint Utility Set Up Procedure Fingerprint Registration Page Windows Logon via Fingerprint Authentication Fingerprint Authentication Procedure Fingerprint System Boot Authentication General How to Enable Fingerprint System Boot Authentication Settings Fingerprint Single Sign-On Feature How to Enable Fingerprint Single Sign-On Feature Fingerprint utility limitations How to Swipe the Finger Using optical disc drives Loading discs Page Removing discs AV Button function Using TOSHIBA HD DVD PLAYER to enjoy HD DVDs HD DVD Playback Restrictions Notes on use HD DVD Playback Notes on playing HD DVD Video discs HD DVD Video discs When Using Display Devices & Audio TOSHIBA HD DVD PLAYER Using TOSHIBA HD DVD PLAYER Starting TOSHIBA HD DVD PLAYER Operating TOSHIBA HD DVD PLAYER Page Open TOSHIBA HD DVD PLAYER HELP TOSHIBA HD DVD PLAYER Control window Page Page Using the Computer in place of an HD DVD Player Before Connecting Connecting to the Computer Switching between Computer and Television Display Notes on Operation Display Compatibility Writing CDs on CD-RW/DVD-ROM drive Important message (CD-RW/DVD-ROM drive) Before writing or rewriting Page Disclaimer (CD-RW/DVD-ROM drive) Writing CD/DVDs on DVD Super Multi (+-R DL) drive Important message (DVD Super Multi (+-R DL) drive) Before writing or rewriting Page Page Page Disclaimer (DVD Super Multi (+-R DL) drive) Writing CD/DVD/HD DVDs on HD DVD-R drives Important message Legal Footnotes Before writing or rewriting Page Page TOSHIBA Disc Creator Page Data Verification How to learn more about TOSHIBA Disc Creator Video When using Ulead DVD MovieFactory for TOSHIBA: How to make a Labelflash DVD How to make a DVD-Video How to learn more about Ulead DVD MovieFactory Important information for use Page Media care CD/DVD/HD DVD Page Using the software Using the microphone Modem Region selection Properties menu Setting Modem Selection Dialing Properties Connecting Disconnecting Wireless communications Wireless LAN Bluetooth wireless technology Worldwide operation Radio links Wireless communication switch Wireless communication Indicator LAN Connecting LAN cable Disconnecting LAN cable Cleaning the computer Moving the computer Heat dispersal Page Chapter 5 The Keyboard Typewriter keys F1 ... F12 function keys Soft keys: FN key combinations Emulating keys on enhanced keyboard Hot keys Page Page FN Sticky key Windows special keys Keypad overlay Turning on the overlays Arrow mode Numeric mode Temporarily using normal keyboard (overlay on) Temporarily using overlay (overlay off) Temporarily changing modes Generating ASCII characters Page Chapter 6 Power and Power-Up Modes Power conditions Power and Power-Up Modes OWER ODES P AND Power indicators Battery indicator DC IN indicator Power indicator Battery types Battery Real time clock battery Care and use of the battery pack Safety precautions Danger Warning Caution Note Charging the batteries Procedures Time Battery charging notice Monitoring battery capacity Maximizing battery operating time Retaining data with power off Extending battery life Replacing the battery pack Removing the battery pack Page Installing the battery pack Starting the computer by password Power-up modes Windows utilities Hot keys Panel power on/off System Auto Off Chapter 7 HW Setup and Passwords HW Setup Accessing HW Setup HW Setup window Password Display CPU Boot Priority Page Keyboard USB LAN Optional Devices Express Card Installing an Express Card Removing an Express Card Multiple Digital Media Card Slot Installing a SD/SDHC/MS/MS Pro/MMC/xD card Page Removing a SD/SDHC/MS/MS Pro/MMC/xD card Memory expansion Installing memory module Page Removing memory module Page External monitor Television HDMI Setting for display video on HDMI Settings for audio on HDMI i.LINK (IEEE1394) Precautions Connecting Disconnecting Security lock Chapter 9 Troubleshooting Problem solving process Preliminary checklist Analyzing the problem Hardware and system checklist System start-up Self test Power Overheating power down AC power Battery Password Keyboard LCD panel Hard disk drive CD-RW/DVD-ROM drive HD DVD ROM drive HD DVD-R drive DVD Super Multi (+-R DL) drive Page Diskette drive Infrared port Pointing device Touch Pad/Dual Mode Pad Page USB mouse Fingerprint Sensor Express Card SD/SDHC/MS/MS Pro/MMC/xD card Monitor Sound system TV output signal USB Modem Page Sleep/Hibernation LAN Wireless LAN Bluetooth i.LINK (IEEE1394) Recovery Discs TOSHIBA support Before you call Where to write Page Chapter 10 Disclaimers CPU Memory (Main System) Battery Life HDD Drive Capacity LCD Graphics Processor Unit ("GPU") Page Appendixes Page Appendix A Specifications Physical Dimensions Environmental Requirements Power Requirements Built-in Modem Appendix B Display Controller and Modes Display controller Video Modes C Appendix C V.90/V.92 V.90/V.92 mode C AT Command Page Appendix D Wireless LAN Card specifications Radio characteristics Supported frequency sub-bands Page Page E Appendix E AC Power Cord and Connectors Page Glossary Abbreviations SCSI A B Byte cache memory C Definition D delete E F hertz G H hexadecimal I J K L modem M monitor N O P RAM R restart S T U write protection V W Page Index