Toshiba Satellite Pro A210, Satellite A210 For more information, refer to , Operating Basics

Troubleshooting

CD-RW/DVD-ROM drive

For more information, refer to Chapter 4, Operating Basics.

Problem	Procedure
You cannot access a	Make sure the drive’s drawer is securely closed.
CD/DVD in the drive	Press gently until it clicks into place.
	Open the drawer and make sure the CD/DVD is
	properly seated. It should lie flat with the label
	facing up.
	A foreign object in the drawer could block laser
	light from reading the CD or DVD. Make sure
	there is no obstruction. Remove any foreign
	object.
	Check whether the DVD is dirty. If it is, wipe it
	with a clean cloth dipped in water or a neutral
	cleaner. See the Media care section in Chapter 4
	for details on cleaning.
Some CD/DVDs run	The software or hardware configuration may be
correctly, but others	causing a problem. Make sure the hardware
do not	configuration matches your software’s needs.
	Check the CD/DVD’s documentation.
	Check the type of DVD/CD you are using. The
	drive supports:
	DVD-ROM:DVD-ROM, DVD-Video
	CD-ROM:CD-DA, CD-Text, Photo CD (single/
	multi-session), CD-ROM Mode 1, Mode 2, CD-
	ROMXA Mode 2 (Form1, Form2), Enhanced CD
	(CD-EXTRA), CD-G (Audio CD only)
	Recordable:CD-R, CD-RW
	Check the region code on the DVD. It must
	match that on the CD-RW/DVD-ROM drive.
	Region codes are listed in the Optical disc sec-
	tion in Chapter 2, The Grand Tour.

TROUBLESHOOTING

User’s Manual 9-9