Troubleshooting

Layout of rollers inside the printer

Below is a diagram of the layout of rollers inside the printer. Refer to this diagram in the event of card jams and when cleaning the rollers.

Retransfer film cassette

Ink ribbon cassette

Thermal head

Magnetic head

Card turnover table

Card feed rollers

Card jams (card turnover unit) (see p.45)

J a m ( Tu r n O v e r )

Card jams (card turnover unit) (see p. 45)

 

 

 

 

 

 

 

Cleaning rollers

 

 

 

 

 

 

 

J a m ( T r a n s f e r )

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Card feed rollers

Card jams (card turnover unit) (see p.44)

J a m ( H o p p e r )

Retransfer roller (heat roller)

Bend remedial roller (heat roller)

All rollers require routine cleaning.

The card feed rollers, bend remedial roller and retransfer roller can be cleaned on cleaning mode.

(See p.38 in this manual.)

The cleaning roller can be cleaned by water washing.

(See p.35 in this manual.)

How to clean the feed roller

1.Open the card tray, and take out the cards from the tray.

2.Move the card bracket until it locks.

3.Clean the feed roller with felt (sold separately) soaked with absolute ethanol.

Feed roller

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Ultra electronic ID Card Printer manual Troubleshooting, Layout of rollers inside the printer, Card turnover table