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| Error code |
| Description of error | Remedy |
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| External device switch setting error | Turn the power off and then on again. Call for service if the |
| E X T . S W S e t t i n g | |||
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| problem persists. |
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| External retransfer unit jam error | Press the “reset → enter buttons” and remove cards if they are |
| E X T . J a m | |||
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| not discharged. Press the “reset → enter buttons” and call for |
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| service if the problem persists. |
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| External unit communications error | Turn the power off and then on again. Call for service if the |
| E X T . C o m m i n u c a t e | |||
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Mending broken ink ribbon and
retransfer film
If the ink ribbon or retransfer film is broken, mend it in the following procedures:
1. Trim neatly the end of broken portions with a pair of scissors.
About printing errors
If blurring or color shifts occur in your print results, clean all rollers starting with the cleaning rollers. Some image errors may depend on the design of the card to print.
In particular, wrinkles can easily occur if large surfaces are printed with high density ink.
To avoid such problems, contact the dealer where the printer was purchased concerning card designs.
2. Align both ends and apply the Scotch tape in the center of the aligned ends.
Please do not discard the used ink or film on the winding side.
3. Turn the ribbon or film to the winding side with your hand until the mended portion is completely wound up.
Align both ends evenly
Winding 
side
Scotch tape
CAUTION
Set the ink ribbon and retransfer film with care. See p.14 and p.16.
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