Dialing an Emergency 911 Call Directly (Recommended Method
1.Make sure the light above the
CAPTION button is lit. Pick up the CapTel handset. Dial 911 on the keypad.
2.The light above the CAPTION button will go off, and the display shows
*CAPTIONS ARE OFF* Dialing 911 Directly. Watch the display for instructions.
3.When you hear the 911
If you cannot hear and need captions from 911, press the button next to the message
If you need captions from 911 press here on the display screen.
The CapTel will automatically send a text message to 911 telling them to type messages to you.
Watch the status bar on the display screen to know when
911 has established captions.
4.You can read 911’s typed messages on the CapTel display. Then respond by talking into the CapTel handset as you normally would.
5.Watch the display screen for further instructions.
NOTE: The 911
After you hang up, the CapTel will remain in VCO mode in case 911 calls you back. To turn off VCO mode, press the CAPTION button.