Troubleshooting

From time to time, Uniden might update the BCD996T’s firmware to change the scanner’s performance or incorporate new features. These updates can be applied by you using the supplied PC cable and the software that we will provide. Please note that firmware data must be input by means of the front panel serial cable connection, not the rear connector. We recommend you visit the Uniden web site periodically to check for the latest updates.

However, if you believe your BCD996T is not performing properly, try these suggestions.

Problem

Possible Cause

Suggestion

 

 

 

The scanner doesn’t

The scanner might not be

Make sure the AC adapter is connected to

work.

receiving any power.

an AC outlet and the scanner. The display

 

 

should light and cycle if you repeatedly

 

 

press [VOL]

 

 

 

 

 

If there is a wall switch that controls power

 

 

to the AC outlet where you connected the

 

 

AC adapter, make sure it is on.

 

 

 

Improper reception.

The antenna might need to be

Check the antenna connection or move or

 

adjusted.

reposition the antenna.

 

 

 

 

 

Move the scanner.

 

 

 

 

 

You might be in a remote area that could

 

 

require an optional multi-band antenna.

 

 

Check with your dealer or local electronics

 

 

store.

 

 

 

Scan won’t stop.

The squelch might need to be

Adjust the squelch threshold. See “Turning

 

adjusted.

On the Scanner and Setting the Squelch”

 

 

on Page 45.

 

 

 

 

The antenna might need to be

Check the antenna connection.

 

adjusted.

 

 

 

 

 

One or more channels might be

Make sure the channels you want to scan

 

locked out.

are not locked out.

 

 

 

 

The channel’s frequency might

Make sure the channel’s frequency is

 

not be stored in memory.

stored in the scanner’s memory.

 

 

 

 

The channel might not be

Wait for a transmission on the channel.

 

active.

 

 

 

 

Troubleshooting

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Uniden BCD996T manual Troubleshooting, Problem Possible Cause Suggestion