Version
2007, 2008 Verizon. All Rights Reserved
Product Overview
Table of Contents
Review the Network Control System
Analyze Nodes-Based Routing
Copy Classic to Nodes
Access Help
View and Maintain Orders
Obtain Customer Support
System Requirements
Networx Universal Customer Center Overview
SECTION
January 15
Version
Product Overview Network Manager Overview
Features and Benefits
January 15
Version
SECTION
Review the Network Control System
Network Control System
Nodes-Based Routing
Analyze Nodes-Based Routing
Node
Model Reusable
Label
Analyze Node-Based Routing, cont’d
Value-Based Node
Routing Node Types
Routing Node Types
January 15
Version
SECTION
Identify Details in the Navigation Tree
Expand
Navigation Tree Node Details
Corporation Details
Navigation Tree Node Details, cont’d
Plan Level
Number Details
Set Details
Plan Details
Navigation Tree Node Details, cont’d
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View and Print a Plan
View Plan Details
View the Details of a Parent or Child Node
View Termination Details
Termination Details
View Termination Details, cont’d
Termination Node
Information
Figure 6-5 Routing Plan Maintenance
View a Structure
Figure 6-6 Routing Plan Maintenance
Version
SECTION
Implement a Plan
Figure 7-2 Implementation Details
Implementation Details
For Your Information
Implement Order Results
January 15
Version
Perform a Quick
Perform Quick Percent Allocations and Termination Changes
SECTION
Figure 8-1 Home Page
Change the Percent Allocation
Set a Rollback Date and Time
Replace a Termination
Figure 8-5 LTerm Select
Termination Selection Quick
Figure 8-6 Quick Change
Add a Termination Quick
Add a Termination, cont’d
Figure 8-7 Quick Change
Delete a Termination or Treatment Quick
Figure 8-8 Quick Change - Redefine a DAL Termination
Redefine a DAL Termination
Figure 8-9 DAL Termination Node - Redefine a DTR
Redefine a DAL Termination, cont’d
Figure 8-10 Quick Change
Limited Quick
Figure 8-11 Submit Quick with Pending Order
Limited Quick, cont’d
Perform a Quick from the Integrated Call Tree ICT
Perform a Quick from the ICT, cont’d
Submit an ICT Quick Order
Version
8-16
January 15
View the Order History for a Plan
View Plan History and Compare
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3. Use your Ctrl key to select the two orders you want to compare
Show History
Note You can only compare the differences on Edit and Quick orders
Figure 9-2 Order List
1. Click the Text icon to view the values/labels on the plan branches
Figure 9-4 Order Differences
Order Differences Toolbar
Figure 9-5 Home Page
Plan Compare
Figure 9-6 Show Differences
January 15
5. Click Close to return to the Home page
Plan Compare
Copy Classic to Nodes
Copy Classic to Nodes, cont’d
11. Click OK. The main navigation redisplays
Copy Classic to Nodes, cont’d
Change Your Main Plan
Delete a Classic Plan
Version
10-6
January 15
SECTION
View and Maintain Orders
Figure 11-1 Home Page
Figure 11-2 Order Filter
Use the Order Filter
Set Column Preferences
Figure 11-4 First half of Order List
View the Order List
Figure 11-5 Second half of Order List
11-4
First Half of Order List
Interpret the Order List
Second Half of Order List
Refer to Figure 10-4 on the previous page
View the Details of an Order
OR Click Unapprove to unapprove an order OR
Edit an Order
View the Order Calendar
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Access Help
Figure 12-1 Help Page
Version
12-2
January 15
SECTION
Obtain Customer Support
Select Help & Contact Contact Us
Send an e-mail to NXU-HelpDesk@verizonbusiness.com
Version
13-2
January 15
Index