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Verizon Network Manager Nodes Obtain Customer Support, Section, Select Help & Contact Contact Us

Models: Network Manager Nodes

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Obtain Customer Support

Obtain Customer Support

Contact Customer Support for any Networx Universal Customer Center related issues. They can assist you with product and platform questions, errors, and password resets.

Contact your account team with any account specific questions on equipment or service, pricing information, or adding additional users to Networx Universal Customer Center.

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Figure 13-1: Contact Us

Select Help & Contact Contact Us.

Call toll-free at 888-624-7821.

Send an e-mail to NXU-HelpDesk@verizonbusiness.com.

January 15, 2008

Version 1.08

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Verizon Network Manager Nodes manual Obtain Customer Support, Section, Select Help & Contact Contact Us

Contents

Version 2007, 2008 Verizon. All Rights Reserved Analyze Nodes-Based Routing Table of ContentsProduct Overview Review the Network Control SystemObtain Customer Support Access HelpCopy Classic to Nodes View and Maintain OrdersSystem Requirements Networx Universal Customer Center OverviewSECTION January 15 VersionProduct Overview Network Manager Overview Features and BenefitsJanuary 15 VersionSECTION Review the Network Control SystemNetwork Control System Model Reusable Analyze Nodes-Based RoutingNodes-Based Routing NodeLabel Analyze Node-Based Routing, cont’dValue-Based Node Routing Node Types Routing Node TypesJanuary 15 VersionSECTION Identify Details in the Navigation TreeExpand Navigation Tree Node DetailsCorporation Details Navigation Tree Node Details, cont’dPlan Level Navigation Tree Node Details, cont’d Set DetailsNumber Details Plan DetailsSECTION View and Print a PlanView Plan Details View the Details of a Parent or Child Node View Termination Details Information View Termination Details, cont’dTermination Details Termination NodeVersion View a StructureFigure 6-5 Routing Plan Maintenance Figure 6-6 Routing Plan MaintenanceSECTION Implement a PlanFigure 7-2 Implementation Details Implementation DetailsFor Your Information Implement Order ResultsJanuary 15 VersionFigure 8-1 Home Page Perform Quick Percent Allocations and Termination ChangesPerform a Quick SECTIONChange the Percent Allocation Set a Rollback Date and Time Replace a Termination Figure 8-5 LTerm Select Termination Selection QuickFigure 8-6 Quick Change Add a Termination QuickAdd a Termination, cont’d Figure 8-7 Quick Change Delete a Termination or Treatment QuickFigure 8-8 Quick Change - Redefine a DAL Termination Redefine a DAL TerminationFigure 8-9 DAL Termination Node - Redefine a DTR Redefine a DAL Termination, cont’dFigure 8-10 Quick Change Limited QuickFigure 8-11 Submit Quick with Pending Order Limited Quick, cont’dPerform a Quick from the Integrated Call Tree ICT Perform a Quick from the ICT, cont’d Submit an ICT Quick Order Version 8-16January 15 View the Order History for a Plan View Plan History and CompareSECTION Figure 9-2 Order List Show History3. Use your Ctrl key to select the two orders you want to compare Note You can only compare the differences on Edit and Quick orders1. Click the Text icon to view the values/labels on the plan branches Figure 9-4 Order Differences Order Differences ToolbarJanuary 15 Plan CompareFigure 9-5 Home Page Figure 9-6 Show Differences5. Click Close to return to the Home page Plan CompareCopy Classic to Nodes Copy Classic to Nodes, cont’d 11. Click OK. The main navigation redisplays Copy Classic to Nodes, cont’dChange Your Main Plan Delete a Classic Plan Version 10-6January 15 SECTION View and Maintain OrdersFigure 11-1 Home Page Figure 11-2 Order Filter Use the Order FilterSet Column Preferences 11-4 View the Order ListFigure 11-4 First half of Order List Figure 11-5 Second half of Order ListRefer to Figure 10-4 on the previous page Interpret the Order ListFirst Half of Order List Second Half of Order ListView the Details of an Order OR Click Unapprove to unapprove an order OR Edit an OrderView the Order Calendar SECTION Access HelpFigure 12-1 Help Page Version 12-2January 15 Send an e-mail to NXU-HelpDesk@verizonbusiness.com Obtain Customer SupportSECTION Select Help & Contact Contact UsVersion 13-2January 15 Index