Obtain Customer Support | Verizon Network Manager Nodes specification

Obtain Customer Support

Contact Customer Support for any Networx Universal Customer Center related issues. They can assist you with product and platform questions, errors, and password resets.

Contact your account team with any account specific questions on equipment or service, pricing information, or adding additional users to Networx Universal Customer Center.

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Figure 13-1: Contact Us

Select Help & Contact Contact Us.

Call toll-free at 888-624-7821.

Send an e-mail to NXU-HelpDesk@verizonbusiness.com.

January 15, 2008

Version 1.08

13-1

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Verizon Network Manager Nodes manual Obtain Customer Support, Select Help & Contact Contact Us

Contents

Version Page Table of Contents Obtain Customer Support Access HelpCopy Classic to Nodes View and Maintain Orders System Requirements Networx Universal Customer Center Overview Version January 15 Product Overview Network Manager Overview Features and Benefits Version January 15 Review the Network Control System Network Control System Model Reusable Analyze Nodes-Based RoutingNodes-Based Routing Node Label Analyze Node-Based Routing, cont’dValue-Based Node Routing Node Types Routing Node Types Version January 15 Search Identify Details in the Navigation Tree Expand Navigation Tree Node Details Corporation Details Navigation Tree Node Details, cont’dPlan Level Number Details Set DetailsPlan Details View and Print a Plan Routing Plan Maintenance Plan Details View Plan Details Model Details View the Details of a Parent or Child Node Termination Details View Termination Details Termination Details View Termination Details, cont’d View a Structure Implement a Plan Implementation Details Implementation Details For Your Information Implement Order Results Version January 15 Perform a Quick Perform Quick Percent Allocations and Termination Changes Change the Percent Allocation Routing Plan Maintenance Quick Change Submit Percent Allocation Change Set a Rollback Date and Time Quick Change Replace a Termination LTerm Select Termination Selection Quick Add a Termination Quick Add a Termination, cont’d Delete a Termination or Treatment Quick Quick Change Redefine a DAL Termination Redefine a DAL Termination DAL Termination Node Redefine a DTR Redefine a DAL Termination, cont’d 10 Quick Change Limited Quick 11 Submit Quick with Pending Order Limited Quick, cont’d 12 Home Perform a Quick from the Integrated Call Tree ICT 13 ICT Perform a Quick from the ICT, cont’d 14 Quick Orders Submit an ICT Quick Order Version January 15 View the Order History for a Plan View Plan History and Compare Order List Show History Order Differences Order Differences Toolbar Show Differences Plan Compare Click Close to return to the Home Classic to Nodes Copy Copy Classic to Nodes Copy Plan to Nodes Copy Classic to Nodes, cont’d Classic to Nodes Routing Plan Change Your Main Plan Plan Level Info Update Delete a Classic Plan Delete a Classic Plan 10-6 Version January 15 View and Maintain Orders Order Filter Use the Order Filter Column Preferences Set Column Preferences First half of Order List View the Order List First Half of Order List Interpret the Order List Order Manager View the Details of an Order Click Unapprove to unapprove an order Edit an Order Order Calendar View the Order Calendar Help Access Help 12-2 Version January 15 Select Help & Contact Contact Us Obtain Customer Support 13-2 Version January 15 Index