Vertical Communications 8412S, 8412F manual Using The Attendant Features GCA70-349

Using The Attendant Features GCA70–349

•To forward all calls to an alternate attendant,

1.Press the installer-programmed ALTERNATE button. If an alternate attendant is programmed, the light next to the ALTERNATE button will illuminate and the LCD will indicate the location of the alternate attendant.

•To cancel the alternate mode,

1.Press the ALTERNATE button again.

•To establish a conference between the attendant station, a held call, and an active call,

1.Press the installer-programmed BOTH button.

•If you wish to cancel the conference condition and return one of the lines to hold,

1.Press HOLD.

2.Press the line button for the held call you wish to re-engage. The other line remains on hold at your speakerphone.

•To direct incoming calls to an overflow attendant during peak calling periods,

1.Press the installer-programmed OVERFLOW button. If an overflow attendant is programmed, the light next to the OVERFLOW button will illuminate, and incoming calls will ring at both stations.

•To cancel,

1.Press the OVERFLOW button again.

10 – 2 Large Screen Speakerphone Manual