GCA70–349

Using The Attendant Features

To determine how many calls are queued at the attendant position and awaiting service (on hold, parked, or ringing),

1.Press the installer-programmed QUEUE button. The display will indicate how many calls are in the ring queue and the hold queue, respectively. The displayed information remains in the LCD window momentarily.

NOTE: Hold recalls, transfer recalls and park recalls are counted in the ring queue and not the hold queue.

To place an active call in a serial transfer,

1.Press the installer-programmed SERIAL button.

2.Dial intercom number or press associated DSS button.

3.Repeat to add up to two more extensions to the serial.

4.Press SPEAKER to end. Serial transfer begins.

To determine the status of individual lines (idle, busy or on hold),

1.Press the installer-programmed TEST/BUSY button (the LCD will display the prompt Enter Line:).

2.Dial the line number to be tested (001–128). If the line is idle, you will hear a dial tone; if the line is busy, the LCD will display Busy with xxx; if the line is on hold, the LCD will display On Hold at xxx (xxx = line number).

Large Screen Speakerphone Manual 10 – 3

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Vertical Communications 8412F, 8412S manual GCA70-349 Using The Attendant Features

8412F, 8412S specifications

Vertical Communications, a prominent player in the communication solutions industry, has developed the Vertical 8412S and 8412F telephone models, which are popular choices for modern office environments. These models are designed to enhance communication efficiency, providing a blend of user-friendly features and advanced technology suitable for various business needs.

The Vertical 8412S and 8412F telephones are both equipped with a rich set of features. One of their standout characteristics is the 12 programmable keys that can be customized for speed dialing or accessing specific lines, ensuring quick connectivity for users. This feature is particularly beneficial in busy office settings where efficiency is critical. Additionally, both models boast a large, easy-to-read LCD display that provides essential information at a glance, including caller ID, call duration, and multi-line indicators.

In terms of technology, these telephones utilize Voice over Internet Protocol (VoIP), allowing for high-quality voice communications over the internet. This not only reduces telephony costs but also enhances scalability, enabling businesses to expand their communication capabilities without significant infrastructure changes. The 8412S and 8412F are also equipped with advanced audio technology, offering crystal-clear sound quality to facilitate effective conversations.

Another significant aspect of these models is their integration capabilities. They can seamlessly connect with existing communication systems and software, such as customer relationship management (CRM) tools, to streamline workflows and improve customer engagement. The phones also support a variety of network configurations, ensuring that businesses can adapt them to their specific operational requirements.

User comfort has not been overlooked in the design of the 8412S and 8412F. Both models feature ergonomic handsets and adjustable stands, allowing users to position the phones for optimal comfort during extended calls. Additionally, they come with a built-in speakerphone option which facilitates hands-free communication, making them versatile for different communication needs.

In conclusion, the Vertical Communications 8412S and 8412F stand out in the market due to their robust features, advanced technology, and user-friendly design. Whether for small businesses or larger enterprises, these telephones offer reliable performance that enhances productivity and communication efficiency.