GCA70–349Placing Calls On Hold

4

Placing Calls On Hold

 

4.1Holding Calls

You can place a call on hold and retrieve it later. With a regular hold, you can pick up the held call at your telephone or another user can pick the call up at a telephone sharing the held call line. With an exclusive hold condition, you or another user must pick up the held call at your telephone; no other telephone has access to it. You can answer and place on hold a call that is on a line that does not appear at your telephone (a call that is parked or transferred to you, for instance).

After a call has been on hold for the period of time (set by the system installer), the system will cause four quick tone bursts to sound at your telephone, and speed up the flash rate of the line button light. If the call is on exclusive hold, it will revert to manual hold recall after a time-out period.

When you answer a call on a group intercom and place it on hold, the system keeps the call on hold on the group intercom. This means that you or any other user can pick up this call at any station that has access to the group intercom.

The installer can add a directed station hold feature to your telephone. With this feature, you can pick up the held call that has been on hold the longest length of time at another telephone. This feature also allows you to place a call on hold at another telephone in a manner that makes that call appear to have been on hold there for a longer period of time than any other held call.

Large Screen Speakerphone Manual 4 – 1

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Vertical Communications 8412F, 8412S manual Placing Calls On Hold, Holding Calls
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8412F, 8412S specifications

Vertical Communications, a prominent player in the communication solutions industry, has developed the Vertical 8412S and 8412F telephone models, which are popular choices for modern office environments. These models are designed to enhance communication efficiency, providing a blend of user-friendly features and advanced technology suitable for various business needs.

The Vertical 8412S and 8412F telephones are both equipped with a rich set of features. One of their standout characteristics is the 12 programmable keys that can be customized for speed dialing or accessing specific lines, ensuring quick connectivity for users. This feature is particularly beneficial in busy office settings where efficiency is critical. Additionally, both models boast a large, easy-to-read LCD display that provides essential information at a glance, including caller ID, call duration, and multi-line indicators.

In terms of technology, these telephones utilize Voice over Internet Protocol (VoIP), allowing for high-quality voice communications over the internet. This not only reduces telephony costs but also enhances scalability, enabling businesses to expand their communication capabilities without significant infrastructure changes. The 8412S and 8412F are also equipped with advanced audio technology, offering crystal-clear sound quality to facilitate effective conversations.

Another significant aspect of these models is their integration capabilities. They can seamlessly connect with existing communication systems and software, such as customer relationship management (CRM) tools, to streamline workflows and improve customer engagement. The phones also support a variety of network configurations, ensuring that businesses can adapt them to their specific operational requirements.

User comfort has not been overlooked in the design of the 8412S and 8412F. Both models feature ergonomic handsets and adjustable stands, allowing users to position the phones for optimal comfort during extended calls. Additionally, they come with a built-in speakerphone option which facilitates hands-free communication, making them versatile for different communication needs.

In conclusion, the Vertical Communications 8412S and 8412F stand out in the market due to their robust features, advanced technology, and user-friendly design. Whether for small businesses or larger enterprises, these telephones offer reliable performance that enhances productivity and communication efficiency.
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