Troubleshooting

NOTE You can also reboot by removing the power source for ten seconds, and then restoring power.

What do the ON and MODE lights signify on the SOHO?

When the ON light is illuminated, the SOHO has power. When the MODE light is illuminated, the SOHO is operational.

If the ON light is blinking it is indicative of a couple of concerns:

If the MODE light is off than the unit is running through it’s boot process and the ON light will cease blinking when the process is complete.

If the MODE light is illuminated then the unit is running from it’s backup flash memory. You should be able to connect to the unit from a computer on one of the four (numbered 1-4) Ethernet ports and reload the configuration.

If the MODE light is blinking it is indicative of a couple of concerns:

The unit required a DHCP assigned IP address for the External interface (WAN) port but did not receive it.

The External interface (WAN port) is not connected to another device, the physical connection is faulty, or the other device is not operating properly.

How do I register my SOHO?

Registering your WatchGuard SOHO ensures that you receive all LiveSecurity alerts and software updates as soon as they are

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WatchGuard Technologies manual What do the on and Mode lights signify on the SOHO?, How do I register my SOHO?