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WatchGuard Technologies SOHO manual

Models: SOHO

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Troubleshooting Install FAQ Default Factory Settings Your Administrative Options Configuring Static Routes = VPN Manager Access Firewall Settings How to What is

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Contents

WatchGuard Soho User Guide Page Using this guide Following conventions are used throughout this guide Certifications and Notices FCC CertificationCE Notice Industry Canada Taiwanese Notice Vcci Notice Class a ITE Declaration of Conformity WatchGuard End-User License Agreement Page User Guide WatchGuard Limited Hardware Warranty User Guide Copyright and Patent Information Table of Contents Your Administrative Options Configuring Virtual Private Networking Page Introduction Welcome Registration and Identification Information How does a firewall work? How does a firewall work? How does information travel on the internet? IP AddressesProtocol Port number How does the Soho process this information? ServicesNetwork Address Translation NAT Default Factory Settings Soho Home Page-System Status Resetting a Soho to the Factory Defaults Firewall Settings Rebooting a WatchGuard Soho Base Model Soho Rebooting a WatchGuard Soho Rebooting a WatchGuard Soho Pre-installation checklist Before you begin Installation Process Determine your current TCP/IP settings Microsoft Windows NT orMicrosoft Windows 95 or 98 or ME Macintosh Disable your browser’s Http proxy Exit the TCP/IP configuration screen Netscape Netscape 6/6.1 Internet Explorer 5.0/5.5 Physically connecting your SohoCabling the Soho for one to four devices Installation Process Cabling the Soho for more than four computers This creates a connection between the Soho and the modem Installation Process Configuring Your External Network Network addressing Double-click the Network icon TCP/IP Properties dialog box appears Configuring the Soho External network for dynamic addressing Configuring the Soho External network for static addressing On your computer On the Soho External Configuring the Soho external network for PPPoE From the Configuration Mode drop list, select PPPoE Client Click Automatically restore lost connections Release and renew the IP configuration Configure the Trusted network with static addresses Configuring Your Trusted NetworkRoutes Configure additional computers to the trusted network Configuring Static Routes View the Network Statistics Network Statistics View the Network Statistics Your Administrative Options System Security Setting a System Administrator Name and System Passphrase = System Security Setting up VPN Manager Access = VPN Manager Access Click the Submit button Redeeming your Soho upgrade certificates Update Your Configuration from a Non- Windows Platform= Update = Upgrade Upgrade certificates Seat Licenses View the Configuration File = View Configuration File View the Configuration File Firewall settings Configuring Incoming and Outgoing Services Pre-configured Services Incoming or Outgoing Creating a Custom Service TCP and UDP Ports Custom ServiceIP Protocols Blocking External Sites Blocked Sites Firewall Options Firewall Options Ping requests received on the External Network Denying FTP access to the Trusted Network interface Socks implementation for the Soho Configure your Socks application Logging all allowed outbound traffic Disabling Socks on the Soho Creating a virtual DMZ DMZ Creating a virtual DMZ Creating a virtual DMZ What is Logging? Viewing Soho log messages Setting a WatchGuard Security Event Processor log host Wsep Logging Our example Setting a Syslog Host Syslog Logging Setting the System Time System Time If you have decided to use the WatchGuard Time Server Setting the System Time Setting the System Time WatchGuard Soho WebBlocker How WebBlocker works Web site not in WebBlocker database Web site in WebBlocker databaseWatchGuard WebBlocker database unavailable WebBlocker Users and Groups Purchasing and enabling Soho WebBlocker Bypassing the Soho WebBlocker Enable WebBlocker Configuring the Soho WebBlockerSettings Enter the Inactivity Timeout in minutes Create WebBlocker Groups and Users Groups To the right of the Users field, click the New button Click the Submit button WebBlocker categories Alcohol/Tobacco Drug Culture Search Engines Searching for blocked sites Click Check if the URL is on the CyberNOT List Configuring Virtual Private Networking Why create a virtual private network? What you will need IP Address Table example Step-by-step instructions for configuring a Soho VPN tunnel Obtaining the VPN upgradeEnabling the VPN upgrade Special considerations Why do I need a static external address? Frequently asked questionsHow do I get a static external IP address? OK, why is ping not working? How do I obtain a VPN upgrade certificate?How do I connect three or four offices together? How do I troubleshoot the connection? Muvpn Clients How do I enable a VPN Tunnel?View the VPN Statistics View the VPN Statistics 104 How do I reboot my SOHO? TroubleshootingGeneral What do the on and Mode lights signify on the SOHO? How do I register my SOHO? Set a password on my unit, but I forgot it. Can you help? What is a Soho feature key?Cant get a certain Soho feature to work with a DSL modem How does the seat limitation on the Soho work? How do I install a Soho using a Macintosh? Configuration Where are the Soho settings stored?How can I see the MAC address of my SOHO? How do I change to a Dhcp trusted IP address? How do I set up and disable Webblocker? How do I change to a static trusted IP address? WebBlocker Incoming VPN Management How do I set up my Soho for VPN Manager Access? How do I set up VPN between two SOHOs? Contacting Technical support Online Documenting and In-Depth FAQsSpecial Notices Database WebBlocker Default gateway 98 DNS service 116 User Guide 117 Socks