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WatchGuard Technologies
SOHO
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Troubleshooting
Install
FAQ
Default Factory Settings
Your Administrative Options
Configuring Static Routes
= VPN Manager Access
Firewall Settings
How to
What is
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Contents
WatchGuard Soho User Guide
Page
Using this guide
Following conventions are used throughout this guide
Certifications and Notices
FCC Certification
CE Notice
Industry Canada
Taiwanese Notice Vcci Notice Class a ITE
Declaration of Conformity
WatchGuard End-User License Agreement
Page
User Guide
WatchGuard Limited Hardware Warranty
User Guide
Copyright and Patent Information
Table of Contents
Your Administrative Options
Configuring Virtual Private Networking
Page
Introduction
Welcome
Registration and Identification Information
How does a firewall work?
How does a firewall work?
How does information travel on the internet?
IP Addresses
Protocol
Port number
How does the Soho process this information?
Services
Network Address Translation NAT
Default Factory Settings
Soho Home Page-System Status
Resetting a Soho to the Factory Defaults
Firewall Settings
Rebooting a WatchGuard Soho
Base Model Soho
Rebooting a WatchGuard Soho
Rebooting a WatchGuard Soho
Pre-installation checklist
Before you begin
Installation Process
Determine your current TCP/IP settings
Microsoft Windows NT or
Microsoft Windows 95 or 98 or ME
Macintosh
Disable your browser’s Http proxy
Exit the TCP/IP configuration screen
Netscape
Netscape 6/6.1
Internet Explorer 5.0/5.5
Physically connecting your Soho
Cabling the Soho for one to four devices
Installation Process
Cabling the Soho for more than four computers
This creates a connection between the Soho and the modem
Installation Process
Configuring Your External Network
Network addressing
Double-click the Network icon
TCP/IP Properties dialog box appears
Configuring the Soho External network for dynamic addressing
Configuring the Soho External network for static addressing
On your computer
On the Soho
External
Configuring the Soho external network for PPPoE
From the Configuration Mode drop list, select PPPoE Client
Click Automatically restore lost connections
Release and renew the IP configuration
Configure the Trusted network with static addresses
Configuring Your Trusted Network
Routes
Configure additional computers to the trusted network
Configuring Static Routes
View the Network Statistics
Network Statistics
View the Network Statistics
Your Administrative Options
System Security
Setting a System Administrator Name and System Passphrase
= System Security
Setting up VPN Manager Access
= VPN Manager Access
Click the Submit button
Redeeming your Soho upgrade certificates
Update Your Configuration from a Non- Windows Platform
= Update
= Upgrade
Upgrade certificates
Seat Licenses
View the Configuration File
= View Configuration File
View the Configuration File
Firewall settings
Configuring Incoming and Outgoing Services
Pre-configured Services
Incoming or Outgoing
Creating a Custom Service
TCP and UDP Ports
Custom Service
IP Protocols
Blocking External Sites
Blocked Sites
Firewall Options
Firewall Options
Ping requests received on the External Network
Denying FTP access to the Trusted Network interface
Socks implementation for the Soho
Configure your Socks application
Logging all allowed outbound traffic
Disabling Socks on the Soho
Creating a virtual DMZ
DMZ
Creating a virtual DMZ
Creating a virtual DMZ
What is Logging?
Viewing Soho log messages
Setting a WatchGuard Security Event Processor log host
Wsep Logging
Our example
Setting a Syslog Host
Syslog Logging
Setting the System Time
System Time
If you have decided to use the WatchGuard Time Server
Setting the System Time
Setting the System Time
WatchGuard Soho WebBlocker
How WebBlocker works
Web site not in WebBlocker database
Web site in WebBlocker database
WatchGuard WebBlocker database unavailable
WebBlocker Users and Groups
Purchasing and enabling Soho WebBlocker
Bypassing the Soho WebBlocker
Enable WebBlocker
Configuring the Soho WebBlocker
Settings
Enter the Inactivity Timeout in minutes
Create WebBlocker Groups and Users
Groups
To the right of the Users field, click the New button
Click the Submit button
WebBlocker categories
Alcohol/Tobacco
Drug Culture
Search Engines
Searching for blocked sites
Click Check if the URL is on the CyberNOT List
Configuring Virtual Private Networking
Why create a virtual private network?
What you will need
IP Address Table example
Step-by-step instructions for configuring a Soho VPN tunnel
Obtaining the VPN upgrade
Enabling the VPN upgrade
Special considerations
Why do I need a static external address?
Frequently asked questions
How do I get a static external IP address?
OK, why is ping not working?
How do I obtain a VPN upgrade certificate?
How do I connect three or four offices together?
How do I troubleshoot the connection?
Muvpn Clients
How do I enable a VPN Tunnel?
View the VPN Statistics
View the VPN Statistics 104
How do I reboot my SOHO?
Troubleshooting
General
What do the on and Mode lights signify on the SOHO?
How do I register my SOHO?
Set a password on my unit, but I forgot it. Can you help?
What is a Soho feature key?
Cant get a certain Soho feature to work with a DSL modem
How does the seat limitation on the Soho work?
How do I install a Soho using a Macintosh?
Configuration
Where are the Soho settings stored?
How can I see the MAC address of my SOHO?
How do I change to a Dhcp trusted IP address?
How do I set up and disable Webblocker?
How do I change to a static trusted IP address?
WebBlocker
Incoming
VPN Management
How do I set up my Soho for VPN Manager Access?
How do I set up VPN between two SOHOs?
Contacting Technical support
Online Documenting and In-Depth FAQs
Special Notices
Database WebBlocker Default gateway 98 DNS service
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User Guide 117
Socks
