Unity 552 User’s Manual
CHAPTER 5 CUSTOMER SERVICE
5.1 Warranty
The following warranty applies to all Wegener Communications products including the iPump 562:
All Wegener Communications products are warranted against defective materials and workmanship for a period of one year after shipment to customer. Wegener Communications' obligation under this warranty is limited to repairing or, at Wegener Communications' option, replacing parts, subassemblies, or entire assemblies. Wegener Communications shall not be liable for any special, indirect, or consequential damages. This warranty does not cover parts or equipment which have been subject to misuse, negligence, or accident by the customer during use. All shipping costs for warranty repairs will be prepaid by the customer. There are no other warranties, express or implied, except as stated herein.
5.2 Technical Support
If the unit should fail to perform as described, if you need help resolving problems with your iPump 562, or for questions about obtaining service for your iPump 562, please contact Wegener Communications Customer Service at (770)
To return a product for service:
1.Obtain a Return Material Authorization (RMA) number by completing and faxing a copy of the RMA Request Form to (678)
2.To help us identify and control returned units, plainly write the RMA number on the outside of the
3.Return the product, freight prepaid, to the address below:
Service Department RMA# ________
Wegener Communications, Inc.
359 Curie Drive Alpharetta, GA 30005
Note: All returned material must be shipped freight prepaid. C.O.D. shipments will not be accepted.
www.wegener.com | 45 |
