Return Procedure

Return Material Authorization Policy

Before returning a product directly to Xantrex you must obtain a Return Material Authorization (RMA) number and the correct factory "Ship To" address. Products must also be shipped prepaid. Product shipments will be refused and returned at your expense if they are unauthorized, returned without an RMA number clearly marked on the outside of the shipping box, if they are shipped collect, or if they are shipped to the wrong location.

When you contact Xantrex to obtain service, please have your instruction manual ready for reference and be prepared to supply:

•The serial number of your product

•Information about the installation and use of the unit

•Information about the failure and/or reason for the return

•A copy of your dated proof of purchase

1.Package the unit safely, preferably using the original box and packing materials. Please ensure that your product is shipped fully insured in the original packaging or equivalent. This warranty will not apply where the product is damaged due to improper packaging.

2.Include the following:

•The RMA number supplied by Xantrex Technology, Inc. clearly marked on the outside of the box.

•A return address where the unit can be shipped. Post office boxes are not acceptable.

•A contact telephone number where you can be reached during work hours.

•A brief description of the problem.

3.Ship the unit prepaid to the address provided by your Xantrex customer service representative.

If you are returning a product from outside of the USA or Canada

In addition to the above, you MUST include return freight funds and are fully responsible for all documents, duties, tariffs, and deposits.

If you are returning a product to a Xantrex Authorized Service Center (ASC)

A Xantrex return material authorization (RMA) number is not required. However, you must contact the ASC prior to returning the product or presenting the unit to verify any return procedures that may apply to that particular facility.

Out of Warranty Service

If the warranty period for your XDL series has expired, if the unit was damaged by misuse or incorrect installation, if other conditions of the warranty have not been met, or if no dated proof of purchase is available, your inverter may be serviced or replaced for a flat fee.

To return your XDL series for out of warranty service, contact Xantrex Customer Service for a Return Material Authorization (RMA) number and follow the other steps outlined in Return Procedure on page 178.

Payment options such as credit card or money order will be explained by the Customer Service Representative. In cases where the minimum flat fee does not apply, as with incomplete units or units with excessive damage, an additional fee will be charged. If applicable, you will be contacted by Customer Service once your unit has been received.

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XDL 35-5T, XDL 35-5TP specifications

Xantrex Technology has established itself as a leader in the power conversion industry, and their XDL series, specifically the XDL 35-5TP and XDL 35-5T, exemplifies their commitment to innovation and reliability in power management solutions. Designed for a variety of applications, these models offer high performance and efficiency, catering to both professional and recreational users.

The XDL 35-5TP is recognized for its robust design and versatility, suitable for various applications, including battery charging, powering electronic devices, and supporting other power equipment. It features a maximum output of 35 amps and can deliver a continuous power supply sufficient for multiple devices. The integrated temperature monitoring ensures optimal performance and longevity, while the built-in safety features protect against overloads and short circuits.

One of the standout features of the XDL 35-5TP is its advanced microprocessor control, which allows for smart charging profiles. This technology not only increases efficiency but also extends battery life by managing the charging cycle meticulously. Users can take advantage of adjustable charging voltage settings, making the XDL 35-5TP compatible with various battery types, including lead-acid and lithium-ion.

The XDL 35-5T, on the other hand, while sharing many of the core features of the TP model, focuses more on size and weight optimization without compromising power delivery. This makes it an excellent choice for mobile users and those with limited installation space. Both models boast a durable design, suitable for harsh environmental conditions, ensuring reliability whether used in marine, automotive, or off-grid applications.

In terms of connectivity, the XDL series includes multiple output options, allowing users to connect various devices seamlessly. The front-mounted display panel gives real-time feedback on battery status and system performance, enabling informed management of power resources. Additionally, both models are engineered to minimize electromagnetic interference, ensuring operation without disrupting other electronic systems.

Overall, the Xantrex XDL 35-5TP and XDL 35-5T represent cutting-edge solutions in power technology, combining innovative features with practical usability. Their high efficiency, safety protocols, and flexibility in applications make them an excellent choice for users seeking reliable power solutions in diverse settings. Whether for recreational vehicles, boats, or emergency backup, the XDL series stands out as a testament to Xantrex's commitment to quality and performance in power conversion technology.

Xantrex Technology XDL 35-5TP manual Return Material Authorization Policy, Return Procedure

Models: XDL 35-5T XDL 35-5TP

Return Material Authorization Policy