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Xerox 4510 manual Getting Help, Control Panel Messages, PrintingScout Alerts

Models: 4510

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Getting Help

Getting Help

This section includes:

■Control Panel Messages on page 6-24

■PrintingScout Alerts on page 6-24

■PhaserSMART Technical Support on page 6-25

■Web Links on page 6-26

Xerox provides several automatic diagnostic tools to help you produce and maintain print quality.

See also:

Xerox Support Centre on page 1-10

Control Panel Messages

The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem. In many cases, the control panel also displays an animated graphic showing the location of the problem, such as the location of a paper jam.

Press the Help button on the control panel to view additional information about the message or menu displayed. The Help button is labeled with a ? symbol.

Phaser 4510

4510-153

PrintingScout Alerts

PrintingScout is a tool that is installed with your Xerox printer driver. It automatically checks the printer status when you send a print job. If the printer is unable to print your job, PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention. Click the alert to view instructions explaining how to fix the problem.

Phaser® 4510 Laser Printer

6-24

Image 122

Xerox 4510 manual Getting Help, Control Panel Messages, PrintingScout Alerts

Contents

User Guide Page Contents Printing Basics Maintenance Extended Periods of Non-UseUser Safety Index Printer Features This chapter includesThis section includes Parts of the PrinterFront-Right View Rear-Left View Internal ComponentsOptions on Upgrades on Printer ConfigurationsStandard Features Available Configurations Feature Printer Configurations 4510BUpgrades OptionsControl Panel Layout Control Panel FeaturesControl Panel Menu Map onSample Pages Menu MapInformation Pages This section includes Resources on More InformationResources Xerox Support Centre Select your printer from the Select Printer drop-down listNetwork Basics Overview of Network Setup and Configuration Network Connection Connecting via Ethernet RecommendedChoosing a Connection Method USB Connection Connecting via USBConnecting via Parallel TCP/IP and IP Addresses Configuring the Network AddressAutomatically Setting the Printer’s IP Address Using CentreWare is Dynamic Methods of Setting the Printer’s IP AddressUsing the Control Panel Press the OK button to turn the selection On or OffManually Setting the Printer’s IP Address Information Required for Manual IP AddressingChanging or Modifying the IP Address Using CentreWare is Click PropertiesInstalling the Printer Drivers Available DriversMacintosh OS X, Version 10.2 Windows 2000 or LaterMacintosh OS X, Version 10.2 and Higher Select your desired language from the listUSB Connection Select the Default Browser in the Printer Browser Macintosh OS X, VersionLPD Connection Printing Basics Overview of Basic Steps Supported Paper and Media Paper Usage GuidelinesPaper That Can Damage Your Printer Supported Paper Sizes and Weights Paper Storage GuidelinesPaper Sizes and Weights for Trays TrayLoading Paper Loading Paper GuidelinesLoading Paper in Tray Extending Tray Length Reducing Tray Length Slide the guide firmly against the paper Push the paper tray completely into the printer Loading Paper in Tray 2, 3, or Fan the paper to release sheets that are stuck together Insert paper into the tray If necessary, press the paper guides inward to fit the paper 4510-079 Tray 1 Mode and Tray 2-N Mode Selecting Printing Preferences Windows Selecting Printing OptionsFactors Affecting Print Performance Printers folder, right-click the icon for your printerSelecting Options for an Individual Job Windows Selecting Options for an Individual Job Macintosh Printing Options for Windows Operating SystemsMacintosh PostScript Driver Settings See the following table for specific printing optionsPrinting on Both Sides of the Paper Automatic 2-Sided Printing GuidelinesBinding Edge Options Selecting 2-Sided PrintingGuidelines Printing on Specialty MediaPrinting Transparencies Remove the lid from the tray Printing Transparencies from TrayRemove Tray 1 from the printer by pulling out on the handle Replace the lid on the tray Adjust the paper guides to fit the transparenciesInsert the transparencies into the tray Printing Transparencies from Trays 4510-098 4510-106 4510-102 Envelopes can be printed from all trays Printing EnvelopesPrinting Envelopes from Tray 4510-083 Printing Envelopes from Trays 4510-109 Xerox labels can be printed from all trays Printing LabelsPrinting Labels from Tray 4510-087 4510-088 Printing Labels from Trays Fan the labels to release sheets that are stuck together4510-151 Printing Index Cards Printing Index Cards from Tray Printing Custom Size Paper Printing Custom Size Paper Creating Custom Paper Types Select the General folder on the left navigation panelPrint Quality Controlling the Quality of Your Prints Selecting a Print-Quality ModeTo select the print-quality mode in a supported driver There are two print-quality modesSolving Print-Quality Problems Light Prints Overall image is lighter than normalBlank Prints Entire printed page is blank with no visible printBlack Prints Entire printed page is blackHorizontal Line Deletions Vertical Line Deletions There are areas of print deletions that form narrow linesHorizontal Dark Streaks There are black lines that appear horizontally onVertical Dark Streaks There are black lines that appear vertically onDark Spots or Marks Then select Fuser Configuration Unfused or Partially Fused ImageWrinkled Prints Pages are wrinkled, creased, or tornImage is blurred at the edges Blurred PrintsRandom or Spot Deletions Areas of the print are extremely light or missingRepeating Defects Defect Spacing Supply to ReplaceSetting the Fuser Temperature Print Area Is Not Centered on the Paper Maintenance Cleaning the Feed Roller Cleaning the PrinterCleaning the Outside of the Printer For safety information, see User Safety on page A-1Clean the rollers with a damp cloth Push the paper tray back into the printer Consumables Routine Maintenance Items Ordering SuppliesWhen to Order Supplies Recycling SuppliesExtended Periods of Non-Use Moving the Printer Within the Office Precautions for Moving the PrinterMoving and Repacking the Printer Preparing the Printer for ShipmentTroubleshooting Clearing Paper Jams Preventing JamsJam at Tray 1, 2, 3, or Pull jammed paper from the printer tray slot Remove crumpled paper from the trayOpen the top cover Remove the print cartridgeClose the top cover Insert the print cartridgeReplace all the trays Jam at the Exit and Jam at the Rear If you have a stacker, lower the stacker trayClose the rear cover Jam at the Exit and Jam at the Rear with Duplex Unit 4510-024 Jam at the Exit Open Top Cover to Clear Close the duplex unit cover4510-027 Jam at the Top Cover If you have a stacker, lower the stacker4510-033 Replace the trays Reinsert the print cartridgeClose the top cover Jam at the Duplex Unit Jam at the Stacker Close the duplex unitClose the rear stacker cover Paper Size Jam 4510-044 Open the rear cover If you have a duplex unit, close the duplex unit cover PrintingScout Alerts Getting HelpControl Panel Messages PhaserSMART Technical Support Online Support AssistantWeb Links Resource LinkUser Safety Electrical SafetyLaser Safety 400 mm 16 in. above the printer Maintenance SafetyOperational Safety Printer 820 mm 32Operational Guidelines Moving the Printer Safety Symbols Marked on Product Product Recycling and Disposal for North America Index Index Phaser 4510 Laser Printer Index-3 Phaser 4510 Laser Printer Index-4 Phaser 4510 Laser Printer Index-5 Phaser 4510 Laser Printer Index-6