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Xerox 6300, 6350, 8500, 8550 manual Xerox Support Centre, System Administrator Guide 1-4

Models: 6300, 6350, 8500, 8550

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Xerox Support Centre

Xerox Support Centre

Xerox Support Centre

The Xerox Support Centre is a utility that is installed when running the driver installer. It is available for systems with Windows 2000 and later or Mac OS X, version 10.2 and higher.

The Xerox Support Centre appears on the desktop for Windows systems or is placed in the Mac OS X dock. It provides a central location for accessing the following information:

■User manuals and video tutorials

■Solutions to troubleshooting problems

■Printer and supplies status

■Supplies ordering and recycling

■Answers to frequently asked questions

■Default printer driver settings (Windows only)

Note: Xerox recommends that the Xerox driver installer be used to add a printer instead of the Microsoft Add Printer Wizard. If the Microsoft Add Printer Wizard is used, the Xerox Support Centre is not installed on the PC. Also, the Xerox driver installer installs the Xerox printer driver, enabling users to work more efficiently by accessing printer features and resources to solve simple problems. This eliminates many of the help calls requesting printer support, saving you time for more critical tasks.

To start the Xerox Support Centre utility:

1.Select one of the following options:

■Windows: Double-click the Xerox Support Centre icon on your desktop.

■Macintosh: Click the Xerox Support Centre icon in the dock.

2. Select your printer from the Select Printer drop-down list.

System Administrator Guide

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Xerox 6300, 6350, 8500, 8550 manual Xerox Support Centre, System Administrator Guide 1-4

Contents

Guide AdministratorSystem Office PrintersCopyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc 3 Network Administration Features Contents2 Network Installation Features System Administrator Guide iContents 4 Security FeaturesSystem Administrator Guide ii System Administrator Guide iii 5 Printing FeaturesA Configuration Card Parameters 6 GlossaryCAcknowledgements Index B Printer CommandsSystem Administrator Guide iv ContentsOverview PhaserSMART Technical Support on pageSystem Administrator Guide 1-1 ResourcesUsing the Web PhaserSMART Technical SupportUsing PrintingScout System Administrator Guide 1-2Using the Xerox Support Centre Using CentreWare ISUsing a Windows Printer Driver PhaserSMART Technical SupportXerox Support Centre System Administrator Guide 1-4Xerox Support Centre Discovery Protocols on page Printer Driver Installation Features on pageSystem Administrator Guide 2-1 Network Installation FeaturesConfiguration File Requirements Using a Startup Network Configuration FileAbout the Configuration File Specifying the Location of the Configuration FilePrinter Driver Installation Features Printer Driver Installation FeaturesWalk-UpInstallation Walk-UpInstallation on pageSystem Administrator Guide 2-4 Installation from the Printer’s Hard DriveAuto-ConfiguringDriver Printer Driver Installation FeaturesSystem Administrator Guide 2-5 Service Location ProtocolService Location Protocol on page Discovery ProtocolsPrinter Neighborhood on page Network Administration FeaturesSystem Administrator Guide 3-1 Job Accounting on pagePrinter Neighborhood System Administrator Guide 3-2Printer Neighborhood Job Accounting System Administrator Guide 3-3Job Accounting Usage Profile Reports Setting Up Usage Profile ReportingSystem Administrator Guide 3-4 Sending Usage Profile ReportsSystem Requirements System Administrator Guide 3-5Xerox Usage Analysis Tool Xerox Usage Analysis ToolHTTP System Administrator Guide 3-6Protocol Control TCP/IPProtocol Control System Administrator Guide 3-7Port 3.Click PropertiesProtocol Control System Administrator Guide 3-8SNMP 3.Click PropertiesProtocol Control System Administrator Guide 3-9Email Server See alsoMaiLinX Remote Printing Setting Up MaiLinX Remote PrintingSystem Administrator Guide 3-10 About MaiLinX Remote PrintingMaiLinX Alerts Setting Up MaiLinX AlertsSystem Administrator Guide 3-11 About MaiLinX AlertsProtocol Control System Administrator Guide 3-12EtherTalk 3.Click PropertiesCloning System Administrator Guide 3-13Cloning 10.Click the Clone Selected Settings button System Administrator Guide 3-14Cloning Configuring SSL on page Security FeaturesSetting Up a Certificate on page Configuring the Print Host Access List on pageAbout Access Control Lists on page About Admin and Key User AccountsAbout Admin and Key User Accounts on page System Administrator Guide 4-2About Certificates System Administrator Guide 4-3About HTTP, HTTPS, and SSL/TLS Self-SignedCertificatesRoot-SignedCertificates About Access Control ListsSystem Administrator Guide 4-4 Setting Up a Certificate on pageSystem Administrator Guide 4-5 To fully secure a printerSystem Administrator Guide 4-6 Setting Up a CertificateSetting Up a Certificate See alsoSystem Administrator Guide 4-7 Configuring SSLConfiguring SSL Setting Up a Certificate on pageSystem Administrator Guide 4-8 Configuring Administrator and Key User SettingsConfiguring Administrator and Key User Settings About Admin and Key User Accounts on pageSystem Administrator Guide 4-9 Configuring the Print Host Access ListConfiguring the Print Host Access List About Access Control Lists on pageSystem Administrator Guide 4-10 Using the Control PanelUsing CentreWare IS Securing the Hard DriveSecuring the Hard Drive System Administrator Guide 4-11Using the Control Panel 8.Click the Save Changes button5.Select Printing Security Settings System Administrator Guide 4-12Using CentreWare IS Securing the Hard DriveLocking the Control Panel Menus System Administrator Guide 4-13Locking the Control Panel Menus 3.Click PropertiesConfiguring SNMP Configuring SNMPConfiguring SNMP for Maximum Security Configuring SNMP for Maximum Security on pageSystem Administrator Guide 4-15 Configuring SNMP v1/v2cConfiguring SNMP v1/v2c Community Names Adding or Editing Traps for SNMP v1/v2cConfiguring SNMP Configuring SNMPSystem Administrator Guide 4-16 3.Click PropertiesConfiguring SNMP System Administrator Guide 4-17v3: Key User Account page Configuring SNMP Configuring the SNMP Access Control ListSystem Administrator Guide 4-18 About Access Control Lists on pageDisabling SNMP System Administrator Guide 4-19Configuring SNMP System Administrator Guide 5-1 Printing FeaturesSmart Trays on page Jam Recovery on page Paper Tips Page on pageSecure, Personal, Proof, and Saved Print Jobs System Administrator Guide 5-2Secure, Personal, Proof, and Saved Print Jobs System Administrator Guide 5-3 Secure, Personal, Proof, and Saved Print JobsPrinting or Deleting Personal Print Jobs System Administrator Guide 5-4Printing or Deleting Secure Print Jobs Secure, Personal, Proof, and Saved Print JobsSmart Trays Jam RecoverySystem Administrator Guide 5-5 Printing or Deleting Proof and Saved Print JobsPaper Tips Page System Administrator Guide 5-6Paper Tips Page Using the Control PanelGlossary System Administrator Guide 6-1Terms and Abbreviations System Administrator Guide 6-2 Terms and AbbreviationsSystem Administrator Guide 6-3 Terms and AbbreviationsTerms and Abbreviations System Administrator Guide 6-4Installation on page Printing Driver on pageNetwork Information Parameters on page A-3 Configuration Card ParametersSystem Administrator Guide A-1 AppSocket Port 9100 Parameters on page A-5PostScript Parameters System Administrator Guide A-2General Information Parameters General Information ParametersUSB 2.0 Parameters System Administrator Guide A-3PCL Parameters Hard Drive ParametersTCP/IP Parameters System Administrator Guide A-4EtherTalk Parameters DNS ParametersSLP Parameters Access Control ParameterSystem Administrator Guide A-5 SSDP ParameterHTTP CentreWare IS Parameters System Administrator Guide A-6SNMP Parameters FTP ParametersMaiLinX Remote Printing Parameters System Administrator Guide A-7MaiLinX Remote Printing Parameters POP3 Password POP3 Polling IntervalPhaser 8500/8550 PCL Commands on page B-5 Printer CommandsPhaser 6300/6350 PCL Commands on page B-2 Phaser PJL Commands on page B-8System Administrator Guide B-2 Phaser 6300/6350 PCL CommandsPhaser 6300/6350 PCL Commands Media SizeMedia Type System Administrator Guide B-3Phaser 6300/6350 PCL Commands Input Trays System Administrator Guide B-4Phaser 6300/6350 PCL Commands System Administrator Guide B-5 Phaser 8500/8550 PCL CommandsPhaser 8500/8550 PCL Commands Media Size on page B-5 Media Type on page B-6Phaser 8500/8550 PCL Commands System Administrator Guide B-6Media Type Phaser 8500/8550 PCL Commands System Administrator Guide B-7Input Trays System Administrator Guide B-8 Phaser PJL CommandsPhaser PJL Commands See alsoSystem Administrator Guide B-9 Phaser PJL CommandsSystem Administrator Guide B-10 Phaser PJL CommandsAcknowledgements System Administrator Guide C-1Original SSLeay License System Administrator Guide C-2 Net-SNMPLicenseSystem Administrator Guide C-3 System Administrator Guide C-4 Use is subject to license terms belowSystem Administrator Guide C-5 Other Copyright NoticesSystem Administrator Guide C-6 JPEG LibrarySystem Administrator Guide Index-1 IndexSystem Administrator Guide Index-2 IndexSystem Administrator Guide Index-3 IndexSystem Administrator Guide Index-4 IndexSystem Administrator Guide Index-5 Index