PrintingScout Alerts

PrintingScout Alerts

PrintingScout is an automated tool that is installed with the Xerox printer driver. It automatically checks the printer status when a print job is sent. If the printer is unable to print a job, PrintingScout automatically displays an alert on the user’s computer screen to let them know that the printer needs attention. The user can click the alert to view instructions explaining how to fix the problem. PrintingScout provides real-time support to users, while eliminating many of the help calls requesting printer support. PrintScouting saves you time for more critical tasks.

PhaserSMART Technical Support

PhaserSMART Technical Support is an automated, internet-based support system that uses the user’s default web browser to send diagnostic information from their printer to the Xerox website for analysis. PhaserSMART Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists the user in opening a Service Request with Xerox Customer Support.

PhaserSMART provides support to users, while eliminating many of the help calls requesting printer support. PhaserSMART Technical Support saves you time for more critical tasks.

Use one of the following options to access PhaserSMART Technical Support:

PrintingScout

Web

CentreWare IS

The printer driver

Xerox Support Centre

Using PrintingScout

If PrintingScout displays an alert on your screen, do the following:

1.Click the alert to view instructions explaining how to fix the problem.

2.Follow the instructions on the screen.

Using the Web

To access PhaserSMART Technical Support from the web:

1.Open your browser and go to www.phaserSMART.com.

2.Enter your printer’s IP address in the browser window.

3.Follow the instructions on the screen.

System Administrator Guide

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Xerox 6300, 6350, 8500, 8550 manual PrintingScout Alerts, PhaserSMART Technical Support, Using PrintingScout, Using the Web

6300, 6350, 8500, 8550 specifications

The Xerox 6300, 6350, 8500, and 8550 series of printers are notable laser printers that cater to diverse office environments, combining innovative technology, robust capabilities, and reliable performance. Each model offers different features and enhancements suited to varying business needs.

The Xerox 6300 is a color laser printer designed for small to medium-sized workgroups. It is known for its impressive print speed, delivering up to 30 pages per minute (ppm) in color and black-and-white. With a monthly duty cycle rated at 60,000 pages, the 6300 is built for demanding office conditions. It showcases Xerox's advanced imaging technology, ensuring sharp text and vibrant images. The printer also includes features like automatic duplex printing, saving paper and enhancing productivity.

The Xerox 6350 is an upgraded version, offering enhanced capabilities while maintaining the core strengths of the 6300. This model excels in print quality, featuring a print resolution of up to 1200 x 2400 dpi. The 6350 supports a wider range of media sizes, making it versatile for various printing tasks. Moreover, it integrates network printing capabilities, allowing multiple users to connect seamlessly. Its user-friendly interface features a color LCD touchscreen, simplifying navigation and job management.

The Xerox 8500 represents a significant leap in color printing technology, targeted at larger workgroups that require high-volume output. With print speeds reaching up to 45 ppm and advanced color management features, the 8500 ensures consistent and professional-quality prints. It boasts impressive scalability options, allowing users to customize their systems with additional memory and finishing solutions such as staplers and hole punchers. The Energy Star certification highlights its energy efficiency, making it an environmentally friendly choice.

The Xerox 8550 builds upon the strengths of the 8500, offering enhanced print capabilities and improved performance. It features an impressive standard paper capacity of up to 2,200 sheets, reducing the frequency of paper replenishment. The 8550's robust security features safeguard sensitive documents, providing encryption options and secure print capabilities. Additionally, its intuitive user interface and mobile printing compatibility enable a more streamlined workflow.

In summary, the Xerox 6300, 6350, 8500, and 8550 series printers are designed to meet the evolving needs of modern workplaces. With their advanced printing technologies, high-resolution output, and user-friendly features, these printers deliver reliable performance while optimizing productivity in office settings. Whether for small teams or large organizations, Xerox's commitment to quality and innovation is evident in these robust printing solutions.