Manuals / Xerox / Computer Equipment / Printer

Xerox C15 manual Troubleshooting

Models: C15

1 82

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Troubleshooting

Introduction	5-2
Error Condition Indicators	5-2
Transporting the Printer	5-2
Printer Problems	5-3
Printer Operation Problems	5-4
Print Cartridge Alignment	5-8
Windows 95/98	5-8
Windows NT 4.0	5-9
Windows 3.1x	5-9
Alignment Procedure Notes	5-10

Chapter 5: Troubleshooting ❖ 5-1

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Contents

User Guide Version The Xerox DocuPrint C15 Color Inkjet PrinterSafety Information Contents Chapter 3 Printing Chapter 2 Loading Print MediaTroubleshooting Chapter 4 Maintaining the PrinterAppendix B Notices and Certifications ChapterPage Safety Notes Safety NotesNote, Caution and Warning Symbols Note, Caution and Warning Symbols2 DocuPrint C15 Color Inkjet Printer User Guide Electrical Safety Maintenance Safety Maintenance Safety4 DocuPrint C15 Color Inkjet Printer User Guide Operational Safety Take care not to drop your printer Printer Components Getting to Know Your PrinterDocuPrint Documentation Printer DocumentationIntroduction IntroductionPrint Speed Resolution Printer FeaturesTable 1.1 C15 Resolutions with selected media Resolutions with Selected MediaImage Setting Media TypePrinter Features Character SetsTable 1.2 Supported character sets Character setsPrinter Features Connectivity Printer Driver SoftwareFigure 1.1 DocuPrint C15 printer components Printer ComponentsPrinter Components Chapter 1 Getting to Know Your PrinterPrinter Documentation DocuPrint C15 Printer CD DocuPrint DocumentationSoftware License Agreement Printer Drivers2-12 Loading Print Media2-13 2-14Photographic Paper Loading Print MediaTransparencies T-shirtTransfersMain Tray Auxiliary Tray Printer CapacityRecommended Media Main and Auxiliary TraysManual Feeder Slot Dimensions Media SizesTable 2.1 Acceptable media sizes Media SizeTable 2.1 Acceptable media sizes continued DimensionsMedia Size Recommended MediaLoading Media Loading Standard Size Media Loading the Main TrayDo not overload the tray Loading the Main TrayChapter 2 Loading Print Media Loading the Main Tray Loading Envelopes or Small Format MediaLift the Auxiliary Tray Flip up the Small Format Media GuideLoading the Main Tray Do not overload the trayChapter 2 Loading Print Media Standard Size Paper Envelopes and Narrow Media Loading the Auxiliary TrayLoading Single Sheets Loading Single SheetsChapter 2 Loading Print Media Media Selection Tips Media Selection TipsSpecial Printing Media EnvelopesTransparencies Photographic PaperT-shirtTransfers Note CardsPrinting 3-10Chapter 3 Printing Driver Features Printer Driver SettingsTable 3.1 DocuPrint C15 Driver features FeatureFeature Table 3.1 DocuPrint C15 Driver features continuedImage settings Printer Driver SettingsFeature Table 3.1 DocuPrint C15 Driver features continuedPrinter Driver Settings Description and ValuesOperator Panel Features Operator Panel FeaturesFigure 3.1 DocuPrint C15 Operator Panel Chapter 3 PrintingBasic Functions Printer ButtonsTable 3.2 Buttons-Basicfunctions FunctionCleaning print cartridges Special FunctionsCleaning paper feed rollers Table 3.3 Special functionsTable 3.4 Indicator light states Indicator LightStatus of light Condition/Corrective ActionStatus of light Table 3.4 Indicator light states continuedCondition/Corrective Action Printer ButtonsOn the Printer Casing Inside of Cover Instructions on the PrinterPrint Cartridge Care and Precautions Maintaining the PrinterCleaning Print Cartridges Removing and Replacing Print CartridgesPrint Cartridge Care and Precautions Print Cartridge Care and PrecautionsRemoving and Replacing Print Cartridges To move the cartridge carrier into position Removing and Replacing Print CartridgesRemoving and Replacing Print Cartridges Do not touch the copper contact areaChapter 4 Maintaining the Printer page Removing and Replacing Print CartridgesOpen the printer cover Cleaning Print CartridgesCleaning Print Cartridges Cleaning Print Cartridges Open the printer coverChapter 4 Maintaining the Printer Cleaning Print Cartridges Chapter 5 Troubleshooting TroubleshootingError Condition Indicators Transporting the PrinterIntroduction Printer Problems Table 5.1 Printer operation problems Printer Operation ProblemsProblem Printer ProblemsProblem Table 5.1 Printer operation problems continuedPrinter Problems Chapter 5 TroubleshootingProblem Table 5.1 Printer operation problems continuedPrinter Problems Printer is not poweredProblem Table 5.1 Printer operation problems continuedPrinter Problems POWER againWindows 95/98 Print Cartridge AlignmentWindows Windows NTTo align print cartridges under Windows NT To align print cartridges under WindowsPrinter Problems Alignment Procedure NotesAppendix A Printer Specifications A-1 Printer SpecificationsFeature Table A.1 DocuPrint C15 FeaturesPrinter Specifications DescriptionFeature Table A.1 DocuPrint C15 Features continuedPrinter Specifications Appendix A Printer Specifications A-3Feature Table A.1 DocuPrint C15 Features continuedPrinter Specifications Internal solutionsAppendix B Notices and Certifications B-1 Notices and CertificationsElectronic Emission Notices Without an External Ethernet Adapter InstalledReorient or relocate the receiving antenna European Community EC Directives Conformity Industry Canada Compliance StatementWith an External Ethernet Adapter Installed Electronic Emission NoticesAppendix B Notices and Certifications B-5 Industry Canada Compliance Statement European Community EC Directives ConformityDirective has been signed by the manufacturer German Acoustics Statement The United Kingdom Telecommunications ActTable B.1 1-MeterAverage Sound Pressure, dBA Quick Print QualityElectronic Emission Notices Energy StarIndex Page