Frequently Asked Questions

 

135

 

 

 

 

 

FAQs

 

 

 

 

 

 

Question

Answer

 

 

What if a print job makes it to the

These are the things to check:

 

queue, but never leaves the queue?

• Confirm that the printer is turned on and

The label does not print.

 

receiving power.

 

• Confirm that the network cable is plugged in

 

 

and that you can ping the printer.

 

If the above bullets do not change the outcome, it is

 

likely that there was a misconfiguration while

 

creating the queue. The queue must be recreated

 

verifying the following:

 

 

• Confirm that you use the print server’s valid

 

 

IP address.

 

 

• If you are using a UNIX or AS/400 host,

 

 

there is an option for the remote queue

 

 

name. There is only one valid response to

 

 

use: PORTLF1.

 

 

• If Windows does not have LPR installed, the

 

 

above required option should be left blank.

 

 

• See the documentation for other operating

 

 

system specific queue creation.

 

 

 

What are the minimum requirements

• Cat-5 network cable with 10BASE-T

to network a printer?

 

connectors

 

•

PSII

 

•

Hub or Switch

 

• If a hub or switch is NOT used, you need a

 

 

cross-over cable.

 

• Workstation running a TCP stack with print

 

 

services installed

 

 

 

What do the activity lights on the PSII

• Fast blinking (9 times/second) — no link status

mean?

• Slow blinking (1 time/second) — no IP address,

 

 

or the unit is sending data to the parallel port

 

• Blinking red — unit is still in POST

 

• red-green-red-green — unit is in Netware

 

 

firmware update mode

 

• red-red-green-green — unit is in IP firmware

 

 

update mode

 

• Solid red — unit has failed POST. Remove

 

 

network cable and restart printer

 

 

 

What is the default User ID and

• The User ID is admin and the password is 1234.

password for the print server?

 

 

 

 

 

 

 

 

 

 

 

04/21/2009

ZebraNet PrintServer II User Guide

45537L-005