Prestige 645 ADSL Internet Access Router

14.3 Problems With the WAN Interface

Table 14-3 Troubleshooting the ADSL connection

PROBLEM

CORRECTIVE ACTION

Initialization of the

Check the cable connections between the ADSL port and the wall jack. The

ADSL connection failed.

DSL LED on the front panel of the Prestige should be on.

 

Check that your VPI, VCI, type of encapsulation and type of multiplexing

 

settings are the same as what you collected from your telephone company and

 

ISP.

 

Restart the Prestige. If you still have problems, you may need to verify your

 

VPI, VCI, type of encapsulation and type of multiplexing settings with the

 

telephone company and ISP.

14.4 Problems With the LAN Interface

Table 14-4 Troubleshooting the LAN Interface

PROBLEM

CORRECTIVE ACTION

 

 

Can’t ping any station on the LAN

Check the Ethernet LEDs on the front panel. A LAN LED should be

 

on if the port is connected to a computer or hub. If they are off,

 

check the cable connections between your Prestige and the

 

computer or hub.

 

 

 

Verify that the IP addresses of the Prestige and the computers are

 

on the same subnet.

 

 

14-2

Troubleshooting