ZyXEL Communications EOC350 77

Chapter 13 Troubleshooting

2Press the Reset button for 5 seconds.

3Click Default Setting in the Web Configurator to reset the system to factory defaults.

If the EOC350-TS restarts automatically, wait for the EOC350-TS to finish restarting, and log in to the Web Configurator. The username is admin and password is 1234.

If the EOC350-TS does not restart automatically, disconnect and reconnect the EOC350-TS’s power. Then, follow the directions above again.

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EOC350 Series User’s Guide	77

Contents

EOC350 Series Quick Start Guide User’s Guide Default Login Details IMPORTANT READ CAREFULLY BEFORE USE KEEP THIS GUIDE FOR FUTURE REFERENCE Related Documentation Contents Overview Table of Contents Page Page Page Page Introduction 1.1 Overview 1.1.1 Integrating the EOC350-TSand EOC350-TAwith Satellite TV 1.1.2 Integrating the EOC350-TSand EOC350-TAwith an STB 1.2 EOC350-TS 1.2.1 LEDs 1.2.2 Connections 1.3 EOC350-TA 1.3.1 LEDs 1.3.2 Connections 1.4 The RESET Button 1.5 Ways to Manage the EOC350-TS The Web Configurator 2.1 Overview 2.1.1Accessing the Web Configurator 2.2 Securing the EOC350-TS 2.3 The Web Configurator Layout 2.3.1Navigation Panel 2.3.2 Main Window System Setup 3.1 Overview 3.2 The System Setup Screen Page Auto Configuration 4.1 Overview 4.2 The Auto Configuration Screen EP Management 5.1 Overview 5.2 The EP Management Screen 5.3 The View Host Screen 5.4 The View Host Screen 5.5 Termination System Configuration 5.5.1 The EoC Screen (Privacy Mode) 5.5.2 The Port Screen 5.5.3 The QoS Screen 5.5.4 The IGMP Screen 5.5.5 The VLAN Screen 5.5.6 The Status Screen 5.6 Testing from the Termination System 5.7 Ether EP Default Profile Configuration 5.7.1 The EoC Screen 5.7.2 The Port Screen 5.7.3 The QoS Screen 5.7.4 The IGMP Screen 5.7.5 The VLAN Screen 5.7.6 The Filter Screen 5.8 EP Configuration 5.8.1 The EoC Screen 5.8.2 The Port Screen Page 5.8.3 The QoS Screen 5.8.4 The IGMP Screen 5.8.5 The VLAN Screen 5.8.6 The Filter Screen 5.8.7 The Status Screen 5.9 Testing from a Termination Adapter 5.9.1 Noise 5.9.2 Online Diag 5.10Backup and Restore of Termination Adapter Configuration 5.10.1 Backup Configuration 5.10.2 Restore Configuration 5.11 Adding Offline Termination Adapters Page Administration 6.1 Overview 6.2 The Administrator Screen 6.3 The Allowed Source Screen 6.4 The Telnet Setup Screen 6.5 The HTTP Setup Screen 6.6 The SNMP Setup Screen 6.7 The SNMP Trap Server Screen Page System Log 7.1 Overview 7.2 The Syslog Setup Screen 7.3 The Syslog View Screen System Time 8.1 Overview 8.2 The SNTP Setup Screen 8.3 The View Time Screen Static MAC 9.1 Overview 9.2 The Static MAC Screen Maintenance 10.1 Overview 10.2Rebooting the System 10.3 Restoring Default Settings 10.4 Uploading Firmware Page 10.5The Activate Firmware Screen 10.6 Backup and Restore 10.6.1 Backup Configuration 10.6.2 Restore Configuration Telnet 11.1 Overview 11.2 Config Telnet Server 11.2.1 Command Format 11.2.2 Generic Command Sets Page Page Page Page Page Page Page Page SNMP 12.1 Overview Page Troubleshooting 13.1Power, Hardware Connections, and LEDs 13.2 EOC350-TSAccess and Login 13.3Bandwidth and Connectivity 13.4Resetting the EOC350-TSto Factory Defaults Page Page Legal Information