P312 Broadband Security Gateway

9.3.1 Viewing Error Log

The first place you should look for clues when something goes wrong is the error/trace log. Follow the procedure below to view the local error/trace log:

Step 1. Select option 24 from the Main Menu to open Menu 24 - System Maintenance.

Step 2. From Menu 24, select option 3 to open Menu 24.3 - System Maintenance - Log and Trace. Step 3. Select the first option from Menu 24.3 - System Maintenance - Log and Trace to display the

error log in the system.

After the Prestige finishes displaying, you will have the option to clear the error log.

Menu 24.3 - System Maintenance - Log and Trace

1.View Error Log

2.UNIX Syslog

4.Call-Triggering Packet

Please enter selection

Figure 9-6 Examples of Error and Information Messages

Examples of typical error and information messages are presented in the figure below.

 

59 Thu Jan

1 00:00:03 1970 PINI

INFO

SMT Session Begin

 

 

 

 

60

Thu Jan

1

00:05:11 1970 PINI

INFO

SMT Session End

 

 

61

Thu Jan

1

00:17:59 1970

PINI

INFO

SMT Session Begin

 

 

62

Thu Jan

1

00:24:40 1970

PINI

INFO

SMT Session End

 

 

63

Thu Jan

1

00:35:32 1970

PINI

INFO

SMT Session Begin

 

 

Clear Error Log

(y/n):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure 9-7 Examples of Error and Information Messages

9.3.2 UNIX Syslog

The Prestige uses the UNIX syslog facility to log the CDR (Call Detail Record) and system messages to a syslog server. Syslog and accounting can be configured in Menu 24.3.2 - System Maintenance - Syslog and Accounting, as shown next.

9-6

System Information & Diagnosis

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ZyXEL Communications P-312 manual Viewing Error Log, Unix Syslog