Chapter 46 Diagnostics

Click Maintenance > Diagnostics to open the Diagnostic screen.

Figure 427 Maintenance > Diagnostics

The following table describes the labels in this screen.

Table 219 Maintenance > Diagnostics

LABEL

DESCRIPTION

Filename

This is the name of the most recently created diagnostic file.

 

 

Last modified

This is the date and time that the last diagnostic file was created.

 

The format is yyyy-mm-dd hh:mm:ss.

 

 

Size

This is the size of the most recently created diagnostic file.

 

 

Copy the diagnostic

Select this to have the ZyWALL create an extra copy of the

file to USB storage

diagnostic file to a connected USB storage device.

(if ready)

 

 

 

Apply

Click Apply to save your changes.

 

 

Collect Now

Click this to have the ZyWALL create a new diagnostic file.

 

 

Download

Click this to save the most recent diagnostic file to a computer.

 

 

46.2.1 The Diagnostics Files Screen

Click Maintenance > Diagnostics > Files to open the diagnostic files screen. This screen lists the files of diagnostic information the ZyWALL has collected and stored in a connected USB storage device. You may need to send these files to customer support for troubleshooting.

Figure 428 Maintenance > Diagnostics > Files

706

 

ZyWALL USG 20/20W User’s Guide