ZyXEL Communications unified security gateway manual 760

Appendix A Log Descriptions

Table 246 myZyXEL.com Logs (continued)

LOG MESSAGE	DESCRIPTION
Do device register.	The device started device registration.
Do trial service	The device started trail service activation.
activation.
Do standard service	The device started standard service activation.
activation.
Do expiration check.	The device started the service expiration day check.
Build query message	Some information was missing in the packets that the device
has failed.	sent to the MyZyXEL.com server.
Parse receive message	The device cannot parse the response returned by the
has failed.	MyZyXEL.com server. Maybe some required fields are
	missing.
Resolve server IP has	The update has stopped because the device couldn’t resolve
failed. Update stop.	the myZyXEL.com server's FQDN to an IP address through
	gethostbyname().
Verify server's	The device could not process an HTTPS connection because it
certificate has	could not verify the myZyXEL.com server's certificate. The
failed. Update stop.	update has stopped.
Send download request	The device’s attempt to send a download message to the
to update server has	update server failed.
failed.
Get server response	The device sent packets to the MyZyXEL.com server, but did
has failed.	not receive a response. The root cause may be that the
	connection is abnormal.
Timeout for get server	zysh need to catch MyZyXEL.com agent's return code, this log
response.	will be shown when timeout.
Send update request to	The device could not send an update message to the update
update server has	server.
failed.
Update has failed.	The device received an incomplete response from the update
Because of lack must	server and it caused a parsing error for the device.
fields.
Update server is busy	The update server was busy so the device will wait for the
now. File download	specified number of seconds and send the download request
after %d seconds.	to the update server again.
Device has latest	The device already has the latest version of the file so no
file. No need to	update is needed.
update.
Device has latest	The device already has the latest version of the signature file
signature file; no	so no update is needed.
need to update
Connect to update	The device cannot connect to the update server.
server has failed.
Wrong format for	The device cannot parse the response returned by the server.
packets received.	Maybe some required fields are missing.
Server setting error.	The device could not resolve the update server's FQDN to an
Update stop.	IP address through gethostbyname(). The update process
	stopped.

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	ZyWALL USG 20/20W User’s Guide