SECTION 5 - TROUBLESHOOTING
MECHANICAL
IMPORTANT NOTICE These instructions are intended for the use of qualified personnel who are specifically trained and experienced in the installation of this type of heating equipment and related system components. Installation and service personnel may be required by some states to be licensed. Persons not qualified shall not attempt to install this equipment nor attempt repairs according to these instructions.
PROBLEM | CAUSE | SOLUTION | ||
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Harmonics, or whining noise | U.G. inoperative | Check movement by putting in hot water (110°F or higher). | ||
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| If no movement, replace. | ||
| *Debris or restriction in system | Locate the restriction and remove. Flush system and clean. | ||
| *Debris in gas line | Remove debris or blow out gas line. | ||
| Low flow | Scale forming in heat exchanger - clean heat exchanger and | ||
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| check pool pH and total alkalinity. | ||
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Heater going on and off | Dirty filter | Clean or replace filter. | ||
continuously | Low water level in pool | Raise water level. | ||
| External bypass setting out of |
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| adjustment | Adjust bypass. | ||
| *Pressure switch out of adjustment | Adjust pressure switch. | ||
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Liming or scale forming in | Pool water | See Water Chemistry on page 2. | ||
exchanger | Bypassing too much water | Inspect bypass for movement, if no movement, replace. | ||
| U.G. not functioning | Replace if no movement when heated. | ||
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Sooting | High flow rates | Reduce by adding manual bypass valve. | ||
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| Adjust manual bypass valve until heater outlet water | ||
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| temperature is between 105°F and 110°F. | ||
| U.G. Inoperative | Check movement by putting in hot water (110°F or higher). | ||
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| If no movement, replace. | ||
| *Air starvation | Refer to installation instructions. | ||
| *Improper venting | Follow recommended installation instructions. | ||
| *Insects or debris clogging |
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| burner intake ports | Clean burners. | ||
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Pilot outage | Low gas pressure | Adjust gas pressure. | ||
| Restricted pilot | Clean pilot. | ||
| Weak pilot generator | Replace pilot. | ||
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Yellow lazy flame | Low gas pressure | Adjust gas pressure. | ||
| *Insects or debris clogging |
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| burner intake ports | Clean burners. | ||
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Outer jacket very hot | *Broken refractory caused by |
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(paint blistered) | shipping damage or improper |
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| combustion | Replace refractory panels. | ||
| Excessive sooting of heat exchanger.. | Determine cause of sooting & correct. | ||
Takes too long to heat | Calculate heating capacity of heater: | |||
pool or spa |
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| Htr. output(BTUH) |
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| Pool gallonage x 8.33 or refer to heater sizing chart. | ||
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| This does not take into account heat loss due to weather. | ||
| Filter not running long enough | Reset time clock. | ||
| Dirty filter | Clean filter. | ||
| Gas line or meter undersized | Refer to installation instructions. | ||
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Leaking at well | Overacid | Replace well and maintain proper water chemistry. | ||
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Leaking at heat exchanger | Overacid | Replace heat exchanger and maintain proper water chemistry. | ||
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Gasket brittle and leaking - | Heater running after pump shuts off.... | See Pressure Switch Adjustment. | ||
(overheated) | Refractory damage | Replace refractory. | ||
| Sooted heater | Determine cause of sooting and correct. | ||
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Combustion fan not running | Fan relay | Replace fan relay. | ||
| Fan | Loose connection or failed motor. | ||
| Burned motor | Incorrect wiring, replace blower. | ||
| Air pressure switch | Replace air switch. | ||
* Indicates symptom which usually occurs on initial
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