Lexmark C77x manual Understanding printer jam messages, Message Check Areas What to do

Page 87

Clearing jams

CAUTION: Certain floor-mounted configurations require additional furniture for stability. More information is available on our Lexmark Web site at www.lexmark.com/multifunctionprinters.

Understanding printer jam messages

The following table lists the jam messages that can occur and the action necessary to clear the message. The jam message indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have cleared all possible jams.

For more information on clearing printer paper jams, refer to the printer User’s Guide located on the printer publications CD.

CAUTION: The inside of the printer may be hot. Allow the printer to cool before touching any internal components.

Message

Check Areas

What to do

200.yy Paper Jam

B, T1

Follow the instructions in the printer User’s Guide for clearing Area E

(tray 1 and left access

 

Duplex mechanism, and Area T1 Standard tray (Tray 1).

 

 

door beside tray 1)

 

If the jam message persists, paper may be caught in the image

 

 

transfer unit.

 

 

 

201.yy Paper Jam

D, K, L

Follow the instructions in the printer User’s Guide for clearing Area D

(fuser area)

 

Front access door, Area K Lower right access door (fuser area),

 

and Area L Upper right access door (redrive area).

 

 

 

 

If the jam message persists, paper may be caught in the fuser.

 

 

 

202.yy Paper Jam

K, L

Follow the instructions in the printer User’s Guide for clearing Area K

(fuser area)

 

Lower right access door (fuser area) and Area L Upper right

 

access door (redrive area).

 

 

 

 

If the jam message persists, paper may be caught in the fuser.

 

 

 

230.yy Paper Jam

E, J

Follow the instructions in the printer User’s Guide for clearing Area E

(duplex area)

 

Duplex mechanism and Area J Duplex tray.

 

 

 

 

 

24<x>.yy Paper Jam

B,C, T<x>

Follow the instructions in the printer User’s Guide for clearing Area E

(trays 1–4)

 

Duplex mechanism, Area C Paper input options: 500-sheet drawer

 

or 2000-sheet drawer and Area T<x> Paper input options: 500-

 

 

 

 

sheet trays or 2000-sheet tray.

 

 

 

250 Paper Jam

A,D

Follow the instructions in the printer User’s Guide for clearing Area A

(multipurpose feeder)

 

Multipurpose feeder and Area C Paper input options: 500-sheet

 

drawer or 2000-sheet drawer.

 

 

 

 

 

27<x>.yy Paper Jam

M

Follow the instructions in the printer User’s Guide for Clearing

(mailbox and output

 

mailbox, finisher, or output expander jams (Area M).

 

 

expander)

 

 

 

 

 

Understanding printer jam messages

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Contents MFP Option United States Government Rights Static sensitivity notice Contents Contents Understanding paper and specialty media guidelines Index 111 Understanding the MFP control panel Learning about the MFPBasic functions of the scanner Automatic document feeder and flatbedLearning about the MFP Callout Control panel item FunctionStatus Indicates With fax functions Callout number Button Function Home screen and Home screen buttonsCopy Fax MailButton Button name Function FTPCancel JobsArrow buttons, see Information on touch-screen buttons Using the LCD touch-screen buttons Sample screen one Information on touch-screen buttonsButton Button name Function or description Back ScanSubmit Scan Submit FlatbedDown arrow Sample screen twoContinue See Cancel Jobs onCancel Job Other touch-screen buttonsScreen buttons on page 11 for more information DoneFeature Feature name Description FeaturesManage Shortcuts Paper Menu Reports Network/Ports SettingsMenus HelpCopying Quick copyMultiple page copying Using the flatbed Understanding the copy screens and optionsCopying Understanding the copy screens and options Copying photographs Copying from one size to anotherMaking transparencies Copying to letterheadTouch Scan Next or Done Making copies using media from a selected trayCopying mixed-sized media Touch PhotographSetting the duplex option Adjusting copy qualityReducing and enlarging copies Touch Separator Sheets Setting collation optionsSetting paper saving options Placing separator sheets between copiesTouch Date/Time Stamp Placing the date and time at the top of eachPlacing an overlay message on each Creating a custom job job buildWhile the document is in the ADF Canceling a copy jobWhile copying pages using the flatbed Copy tipsTouch E-mail It Using a shortcut numberMail Entering an e-mail addressMail Using the address bookMailing to a profile Adding e-mail subject and message informationCreating an e-mail shortcut Click E-mail Destination SetupChanging the output file type Mailing color documentsFrom the MFP Canceling an e-mailCreating an e-mail profile Understanding e-mail optionsUnderstanding e-mail options Address book setup Mail server setupSending a fax FaxingUsing fax destination shortcuts Sending faxes from a computerFaxing Creating shortcuts Click Fax Shortcut SetupUnderstanding fax options Sending a fax at a later time Changing the fax resolutionAdjusting the Darkness setting Touch Advanced Options Touch Delayed SendCancel an outgoing fax Viewing a fax logFax tips Entering the FTP address FTPFTP options Click FTP Shortcut SetupFTP options FTP tips Scanning to a PC or USB flash memory device Create a scan to PC profileClick Scan Profile Click Create Scan Profile Scanning to a PC or USB flash memory device Understanding scan to PC optionsTouch Scan to USB drive Solving scan quality problemsScanning to a USB flash memory device Scanning tipsPrinting from a USB flash memory device PrintingPrinting Canceling a print jobCanceling a job from the MFP control panel Canceling a job from a computer running WindowsCanceling a job from a Macintosh computer Printing a directory list Printing the menu settingsPrinting a network setup Printing a font sample listPrinting a confidential job Printing confidential and held jobsEntering a personal identification number PIN Printing and deleting held jobsPrinting Printing on specialty media Loading 500-sheet trays Loading standard trays and optional traysPrinting Loading the 2000-sheet tray Printing Loading the multipurpose feeder Linking trays Print media sizes Print media types Print media weights Understanding paper and specialty media 8 guidelinesSupported print media Understanding paper and specialty media guidelines DimensionsOptional Finisher Standard Offset Staple PaperGlossy papers Transparencies2 MaximumGrain long2,3 Grain short2,3Paper characteristics Selecting print mediaPaper Grain direction Fiber contentTransparencies Unacceptable paperEnvelopes Card stock LabelsStoring print media Avoiding jamsAutomatic document feeder Printer Accessing the printer system board Installing and removing optionsInstalling and removing options Installing a memory cardInstalling a firmware card Installing the interface card Replacing the access cover plate Storing supplies Maintaining the MFPPage Cleaning the scanner glass and backing material Recycling Lexmark productsMaintaining the MFP Cleaning the automatic document feeder Touch Exit Configuration Menu Scanner registrationTouch Automatic Scanner Registration Removing the scanner top Moving the MFP Moving the MFP within the officePreparing the MFP for shipment Clearing jams Identifying jamsCopy Fax Mail Clearing jams Printer access doors and traysMessage Check Areas What to do Understanding printer jam messages290, 291, 292, and 294 Scanner Jams Clearing scanner jamsTouch Settings Touch General Settings Administrative supportAdjusting control panel brightness Restoring factory default settingsAdjusting screen timeout Adjusting Power SaverAdministrative support Configuring the MFP Setting Password Protect for the menusRestricting Function Access Disabling the Driver to Fax menu item Preventing access to the menus from the control panelLocking the MFP using the Device Lockout PIN Unlocking the MFP using the Device Lockout PINSelect Always On for Held Fax Mode Setting a password before printing received faxesSetting security using the Embedded Web Server EWS Setting the Advanced PasswordDisabling SNMPv1 and SNMPv2 Using the secure EWSClick TCP/IP Port Access Supporting IPSec Internet Protocol SecurityDisabling ports and protocols Click Confidential Print Setup Using 802.1x authenticationConfidential Print Setup Click 802.1x AuthenticationEncrypting the hard disk Touch Exit Config Menu to exitHard disk wiping Using the Restricted Server List functionLocating the port name and IP address TroubleshootingUnderstanding MFP messages Online technical support Checking an unresponsive MFPSymptom Solution Solving copy quality problemsSolving scan quality problems TroubleshootingSee Ordering an ADF pick roller for more information Solving fax problemsSolving paper feed problems Symptom Cause SolutionAvis de conformité aux normes de l’industrie du Canada Conventions Electronic emission noticesPart Industry Canada compliance statement103 European Community EC directives conformityMalti Radio interference noticeBsmi EMC notice R31306Part South Africa telecommunications notice Other telecommunications noticesMailing address Using this product in GermanyUsing this product in Switzerland Noise emission levelsMeter average sound pressure, dBA Power regulation noticePart Name Hazardous Substances or Elements China RoHSIndex Index 113 114
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