Lexmark PRO4000C manual Software did not install, Recovering the security PIN of the printer

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Troubleshooting

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Software did not install

If you encountered problems while installing, or if your printer does not appear in the list in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.

Before you reinstall the software, do the following:

MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS

TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE

CHECK THE USB CONNECTION

1Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with .

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.

RECONNECT THE PRINTER POWER SUPPLY

1Turn off the printer.

Note: Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off the printer.

2Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.

3After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet.

4Turn on the printer.

Recovering the security PIN of the printer

Contact customer support.

Print job does not print or is missing pages

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY

1Turn the printer on, and then open the ink cartridge access door.

2Make sure the cartridges are inserted correctly.

The cartridges should click firmly into their matching color slots.

3Close the ink cartridge access door.

SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB

Note: This solution applies to Macintosh users only.

1With a document open, choose File > Print.

2From the printer pop-up menu, choose your printer, and then click Print.

If your printer does not appear on the Printer list, then choose Add Printer. From the list of printers in the Default tab, select your printer, and then click Add.

If your printer does not appear on the list, then try either of the following:

For a USB-connected printer, remove and then reconnect the USB cable.

For a printer that is wirelessly connected, see the Wireless troubleshooting section.

MAKE SURE THE PRINT JOB IS NOT PAUSED

MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER

RECONNECT THE PRINTER POWER SUPPLY

1Turn off the printer.

Note: Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off the printer.

2Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.

3After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet.

4Turn on the printer.

REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER

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Contents October Pro4000 Series Quick Reference GuideImportant safety information Contents What are shortcuts? Printer models About your printerFinding information about the printer Minimizing your printers environmental impactSetting up the printer Printer featuresAbout your printer Page Page Set the time zone, and then press OK Set the time, and then press OKAbout your printer To add a space, press the number Close the ink cartridge access doorPictBridge and USB Understanding the parts of the printerUse Automatic DocumentFrom Tray 2 for certain types of print jobs Connect the printer to the power cord Duplex unitAccess paper jams Access the phone line to send and receive faxesUsing the printer control panel Check the Ethernet connection of your printer Using memory cards and flash drivesUsing a memory card or flash drive with the printer Supported memory cards and file typesInserting a flash drive Inserting a memory cardReplacing ink cartridges Open the ink cartridge access doorOrdering and replacing supplies Ordering ink cartridgesMoving the printer to another location Cleaning the printhead nozzlesMaintaining ink cartridges Aligning the printheadUsing the printer software Installing the printer softwareSupported operating systems Launching the Print dialog Using the Windows printer softwareUsing the Macintosh printer software Software installed during printer installationAccessing Web links For colorful and high‑coverage documents Size Recommended paper Weight Set paper type toPrinting Recommended paper brandsFor Windows users Printing using advanced color optionsPrinting a document Printing on both sides of the paper duplexing automaticallyWindows Canceling print jobsPrinting photos from a memory card or flash drive Printing documents from a memory card or flash driveApple Inc What is LexPrint?Printing from a mobile device Supported printersTips for copying CopyingMaking copies Making a two‑sided duplex copy automaticallyCanceling copy jobs Tips for scanning ScanningScanning to a local computer Scanning to a network folderEnter the necessary information, and then click Add Scanning directly to e‑mail using the printer softwareScanning to a flash drive or memory card Scanning Navigate to either of the followingDo one or more of the following Canceling scan jobsTips for e‑mailing Canceling an e‑mailSetting up the e-mail function Sending e-mailScenario 1 Standard telephone line Setting up the printer to faxSetup 1 Printer is connected to a dedicated fax line Connect the printer to the telephone lineConnected to different wall jacks Scenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone serviceSetup 1 Printer is connected directly to a cable modem Tips for this setupTo connect Scenario 5 Country‑ or region‑specific setup Belgium Ireland Spain Denmark Italy Connecting the printer to a non‑RJ‑11 wall jackConnecting the printer to a wall jack in Germany Set the printer to receive faxes automatically or manually Setup OK Fax Setup OK Dialing and Sending OK Fax Name OKCheck the dial tone Set your fax name and fax numberUsing the fax software Set the number of ringsCreate a contact list Faxing Sending faxesReceiving faxes Receiving faxes automatically Receiving faxes manuallyTips Using the Wireless Setup Utility Windows only Wireless networkingInformation you will need during wireless setup Installing the printer on a wireless networkWhat is Wi‑Fi Protected Setup? Configuring Wi‑Fi Protected Setup manuallyUsing the Wireless Setup Assistant Macintosh only USE the Personal Identification Number PIN Method Understanding the home Using the Embedded Web ServerAccessing the Embedded Web Server Customizing printer settingsTransfer Protocol Secure Https connection Setup UsedCreating a shortcut Launching the shortcuts page using the printer softwareWhat are shortcuts? Getting startedUsing shortcuts on the printer Before you troubleshoot TroubleshootingIf Troubleshooting does not solve your problem Setup troubleshootingPrint job does not print or is missing pages Software did not installRecovering the security PIN of the printer Reconnect the Printer Power SupplyCannot print through USB Printer is printing blank pagesPrinter is busy or does not respond Cannot delete documents from the print queueCannot send faxes Fax troubleshootingFax troubleshooting checklist Connection checklistCannot receive faxes Cannot run the fax software Wireless troubleshootingWireless troubleshooting checklist Printing a network setupLocating the printer IP address Cannot print over wireless networkFrom the Apple menu, navigate to either of the following For Macintosh users with an access pointFor Macintosh users with an AirPort base station Mac OS X version 10.5 or laterFor Macintosh users Make Sure the Wireless Port is SelectedTry one or more of the following For Windows usersEthernet network troubleshooting Make Sure Bidirectional Communication is EnabledCannot print to the network printer Lexmark International, Inc All rights reserved Edition noticeTrademarks OctoberIndex IndexBin extender location
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PRO4000, PRO4000C specifications

The Lexmark PRO4000 and PRO4000C are innovative printers designed primarily for small to medium-sized businesses, offering a blend of high-quality printing and advanced technology. These models are well-known for their superior performance, efficiency, and the durability required in today’s fast-paced work environments.

One of the standout features of the Lexmark PRO4000 series is its speed. The printers can deliver up to 40 pages per minute for monochrome documents, ensuring that large print jobs are completed without unnecessary delays. The PRO4000C, being a color version, also performs impressively, providing vibrant color output while maintaining a fast print speed.

Image quality is paramount in any business setting, and both models excel in this area. They utilize Lexmark’s advanced print technology to produce sharp text and vivid graphics. With a resolution of up to 1200 x 1200 dpi, the PRO4000 and PRO4000C ensure that every document, from reports to marketing materials, is rendered with exceptional clarity and detail.

Another significant technology integrated into these printers is Lexmark’s Unison toner system. This system not only promotes consistent print quality but also simplifies the replacement process. The toners are designed to yield a high number of pages, reducing the frequency of changes and, consequently, the overall cost of ownership.

In terms of connectivity, both models provide a versatile range of options. They support USB, Ethernet, and wireless connectivity, enabling seamless integration into any office network. Additionally, mobile printing capabilities are supported, allowing users to print directly from smartphones and tablets, enhancing convenience and flexibility.

Security is another critical consideration for businesses, and Lexmark has incorporated robust features to protect sensitive information. These printers come equipped with secure print management solutions that require user authentication before jobs can be retrieved, ensuring that confidential documents remain private.

Moreover, the Lexmark PRO4000 series is designed with ease of use in mind. An intuitive touchscreen interface simplifies navigation through various settings and functionalities, allowing users to operate the printer effectively without extensive training.

In summary, the Lexmark PRO4000 and PRO4000C are exceptional printers that combine speed, quality, and advanced technologies to cater to the diverse needs of modern businesses. Their impressive features make them valuable assets for any office setting, promoting productivity and enhancing overall workflow efficiency.