Xerox DocuPrint C6 manual Troubleshooting the printer

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The Status Property Page

34

The Maintenance Property Page

37

Checking the documents in the print queue

42

Chapter 4 - Troubleshooting the printer

43

The printed document does not match the selected printer settings

44

The printed document is blank

45

The document prints slowly

47

The document sent to the printer does not print

48

The Front Panel LED is on continuously

49

The Front Panel LED is blinking slowly

51

The Front Panel LED is blinking intermittently

51

The print is blurry or jagged vertical lines appear

52

The printed image is clipped or off the edge of the media

53

Extra characters, dashes, or lines appear on the printed pages

54

White horizontal lines and streaks of the wrong color appear on the

 

printed pages

55

The print is faint or missing

56

Ink is smeared on the printed pages

57

The print quality of transparencies is poor

58

Color variations appear in large areas of color

59

The paper is not feeding properly

60

The paper does not stack neatly in the paper output shelf

61

Packing the printer for return to a Service Center

62

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Contents DocuPrint C6 Inkjet Printer Publication number 701P31015 Customer Support Page Contents Troubleshooting the printer Selecting and Ordering Supplies IndexPage Introduction Safety notes Page Page Page Printer Registration Directions for On-Line RegistrationUnderstanding the Printer’s Features Hardware features Inside view of DocuPrint C6 Printer Rear view of DocuPrint C6 Printer Control Panel Operation LED OffPrinter Error Conditions LED On ContinuouslyLED Blinking Intermittently 0.2 sec On, 1.4 sec Off Printer specifications Feature SpecificationFeature Specification System Requirements Printable area / Margins Recommended PossiblePage Accessing printer settings From a Windows software applicationFrom the Printers folder for Windows 95/98 Paper/Output Property CopiesOrientation Order CollateReverse print Print documentSaved settings Print qualitySave As Delete Default AllDefaults from the Saved settings StatusLayout Property Print crop marks DefaultsNumber of sheets Print sheetsSelect Sheets Page Multiple-up option Mirror Image NoneImage Quality Property ImageFixä∙ Fine dither ∙ Quality airbrush ∙ Sharp airbrush Green RedDocument as is set to Greyscale BlueAbout Property Status Property Information area Cartridge MimicNow printing Copy Percent completeMaintenance Property Change ∙ Previously used print cartridge Clean AlignAlignment Test Pattern if you want to Print the Alignment Test Pattern Checking the documents in the print queue Troubleshooting the printer Cause Suggested Solution Printed document is blank Cause Suggested Solution Document prints slowly Draft or NormalDocument sent to the printer does not print Front Panel LED is on continuously Page Front Panel LED is blinking slowly Front Panel LED is blinking intermittentlyPrint is blurry or jagged vertical lines appear Printed image is clipped or off the edge of the media Cause Suggested Solution Cause Suggested Solution Print is faint or missing To DraftInk is smeared on the printed pages Print quality of transparencies is poor Color variations appear in large areas of color Paper is not feeding properly Paper does not stack neatly in the paper output shelf Packing the printer for return to a Service Center Printer Page Selecting and Ordering Supplies Cartridges and print heads Selecting plain paperDescription Reorder Number Paper weights Selecting specialty print mediaSelecting banner paper Selecting labelsSelecting transparencies Selecting envelopesIndex