Xerox DocuPrint C6 manual Cause Suggested Solution

Page 62

Extra characters, dashes, or lines appear on the printed pages

Cause	Suggested Solution

The printer cable is too long.

Port Monitoring software is active from a device previously connected to the printer (parallel) port.

Printer buffer contains data from previous print job.

Use a printer cable that is less than six feet long.

Remove all previously installed printer drivers or devices from your PC.

Unplug printer power cord to purge printer buffer. Restart PC. Reconnect printer power cord. Print document again.

Printer cable is not IEEE 1284.	Replace printer cable with IEEE
	1284 compliant cable.
Printer is connected to the PC	Connect printer directly to the
through a pass-through device	PC.
(for example, a switch box or a
scanner).

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Contents DocuPrint C6 Inkjet Printer Publication number 701P31015 Customer Support Page Contents Troubleshooting the printer Selecting and Ordering Supplies IndexPage Introduction Safety notes Page Page Page Printer Registration Directions for On-Line RegistrationUnderstanding the Printer’s Features Hardware features Inside view of DocuPrint C6 Printer Rear view of DocuPrint C6 Printer Control Panel Operation LED OffPrinter Error Conditions LED On ContinuouslyLED Blinking Intermittently 0.2 sec On, 1.4 sec Off Printer specifications Feature SpecificationFeature Specification System Requirements Printable area / Margins Recommended PossiblePage From the Printers folder for Windows 95/98 Accessing printer settingsFrom a Windows software application Orientation Paper/Output PropertyCopies Order CollateReverse print Print documentSave As Saved settingsPrint quality Delete Default AllDefaults from the Saved settings StatusLayout Property Print crop marks DefaultsNumber of sheets Print sheetsSelect Sheets Page Multiple-up option Mirror Image NoneImage Quality Property ImageFixä∙ Fine dither ∙ Quality airbrush ∙ Sharp airbrush Green RedDocument as is set to Greyscale BlueAbout Property Status Property Now printing Information areaCartridge Mimic Copy Percent completeMaintenance Property Change ∙ Previously used print cartridge Alignment Test Pattern if you want to CleanAlign Print the Alignment Test Pattern Checking the documents in the print queue Troubleshooting the printer Cause Suggested Solution Printed document is blank Cause Suggested Solution Document prints slowly Draft or NormalDocument sent to the printer does not print Front Panel LED is on continuously Page Front Panel LED is blinking slowly Front Panel LED is blinking intermittentlyPrint is blurry or jagged vertical lines appear Printed image is clipped or off the edge of the media Cause Suggested Solution Cause Suggested Solution Print is faint or missing To DraftInk is smeared on the printed pages Print quality of transparencies is poor Color variations appear in large areas of color Paper is not feeding properly Paper does not stack neatly in the paper output shelf Packing the printer for return to a Service Center Printer Page Selecting and Ordering Supplies Description Reorder Number Cartridges and print headsSelecting plain paper Paper weights Selecting specialty print mediaSelecting banner paper Selecting labelsSelecting transparencies Selecting envelopesIndex