Xerox DocuPrint C6 manual Packing the printer for return to a Service Center

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Packing the printer for return to a Service Center

Should you need to return the printer for servicing, follow the packing instructions in this section or follow the process as instructed by the Xerox Customer Support Center.

Note: Do not ship the power cord, printer cable, printer driver disks, user guide, or print head and ink cartridges unless instructed to do so.

1.Remove the print cartridge.

2.Close the printer cover and remove the paper output shelf and the paper input shelf.

3.Disconnect the power cord and the printer cable.

4.If you have the original box, use the original packing material and go to step 10. If you do not have the original box, continue with step 5.

5.Completely wrap the printer in two layers of bubble wrap (minimum thickness of 12.3 mm or 5”) and tape the bubble wrap to keep it in place.

6.Select a corrugated box large enough to allow at least 50.8 mm (2”) between the bubble-wrapped printer and the walls of the box. Make sure the strength of the box is at least 275-lb. test.

7.Fill the bottom of the box with 75 to 100 mm (2” to 3”) of loose fill.

8.Place the bubble-wrapped printer in the center of the box.

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Contents DocuPrint C6 Inkjet Printer Publication number 701P31015 Customer Support Page Contents Troubleshooting the printer Selecting and Ordering Supplies IndexPage Introduction Safety notes Page Page Page Printer Registration Directions for On-Line RegistrationUnderstanding the Printer’s Features Hardware features Inside view of DocuPrint C6 Printer Rear view of DocuPrint C6 Printer Control Panel Operation LED OffPrinter Error Conditions LED On ContinuouslyLED Blinking Intermittently 0.2 sec On, 1.4 sec Off Printer specifications Feature SpecificationFeature Specification System Requirements Printable area / Margins Recommended PossiblePage From a Windows software application Accessing printer settingsFrom the Printers folder for Windows 95/98 Copies Paper/Output PropertyOrientation Order CollateReverse print Print documentPrint quality Saved settingsSave As Delete Default AllDefaults from the Saved settings StatusLayout Property Print crop marks DefaultsNumber of sheets Print sheetsSelect Sheets Page Multiple-up option Mirror Image NoneImage Quality Property ImageFixä∙ Fine dither ∙ Quality airbrush ∙ Sharp airbrush Green RedDocument as is set to Greyscale BlueAbout Property Status Property Cartridge Mimic Information areaNow printing Copy Percent completeMaintenance Property Change ∙ Previously used print cartridge Align CleanAlignment Test Pattern if you want to Print the Alignment Test Pattern Checking the documents in the print queue Troubleshooting the printer Cause Suggested Solution Printed document is blank Cause Suggested Solution Document prints slowly Draft or NormalDocument sent to the printer does not print Front Panel LED is on continuously Page Front Panel LED is blinking slowly Front Panel LED is blinking intermittentlyPrint is blurry or jagged vertical lines appear Printed image is clipped or off the edge of the media Cause Suggested Solution Cause Suggested Solution Print is faint or missing To DraftInk is smeared on the printed pages Print quality of transparencies is poor Color variations appear in large areas of color Paper is not feeding properly Paper does not stack neatly in the paper output shelf Packing the printer for return to a Service Center Printer Page Selecting and Ordering Supplies Selecting plain paper Cartridges and print headsDescription Reorder Number Paper weights Selecting specialty print mediaSelecting banner paper Selecting labelsSelecting transparencies Selecting envelopesIndex