Xerox DocuPrint C6 manual Ink is smeared on the printed pages

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Ink is smeared on the printed pages

Cause

Suggested Solution

The printer is printing outside the printable area.

The printer cover is open while printing.

Change the document margins in the application that you are using to be within the recommended printable area. Make sure the margins are equal to or wider than these margins:

Top, left, right margins: 5 mm

Bottom margin: 18 mm

Close the printer cover.

Paper is not completely exiting the printer because the star wheel assembly bar is disengaged.

Open the printer cover. Reinstall the star wheel bar by pushing down on each end of the bar until it snaps into position.

Multiple transparencies are	Remove each transparency from
stacked in the paper output shelf.	the paper output shelf after it is
	printed.
Type of media in use	Refer to Chapter 5: “Selecting
	and Ordering Supplies” to ensure
	that the correct media is being
	used.

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Contents DocuPrint C6 Inkjet Printer Publication number 701P31015 Customer Support Page Contents Troubleshooting the printer Index Selecting and Ordering SuppliesPage Introduction Safety notes Page Page Page Directions for On-Line Registration Printer RegistrationUnderstanding the Printer’s Features Hardware features Inside view of DocuPrint C6 Printer Rear view of DocuPrint C6 Printer LED Off Control Panel OperationLED On Continuously Printer Error ConditionsLED Blinking Intermittently 0.2 sec On, 1.4 sec Off Feature Specification Printer specificationsFeature Specification System Requirements Recommended Possible Printable area / MarginsPage From the Printers folder for Windows 95/98 Accessing printer settingsFrom a Windows software application Orientation Paper/Output PropertyCopies Reverse print CollateOrder Print documentSave As Saved settingsPrint quality Defaults from the Saved settings Default AllDelete StatusLayout Property Number of sheets DefaultsPrint crop marks Print sheetsSelect Sheets Page Multiple-up option None Mirror ImageImageFixä Image Quality Property∙ Fine dither ∙ Quality airbrush ∙ Sharp airbrush Document as is set to Greyscale RedGreen BlueAbout Property Status Property Now printing Information areaCartridge Mimic Percent complete CopyMaintenance Property Change ∙ Previously used print cartridge Alignment Test Pattern if you want to CleanAlign Print the Alignment Test Pattern Checking the documents in the print queue Troubleshooting the printer Cause Suggested Solution Printed document is blank Cause Suggested Solution Draft or Normal Document prints slowlyDocument sent to the printer does not print Front Panel LED is on continuously Page Front Panel LED is blinking intermittently Front Panel LED is blinking slowlyPrint is blurry or jagged vertical lines appear Printed image is clipped or off the edge of the media Cause Suggested Solution Cause Suggested Solution To Draft Print is faint or missingInk is smeared on the printed pages Print quality of transparencies is poor Color variations appear in large areas of color Paper is not feeding properly Paper does not stack neatly in the paper output shelf Packing the printer for return to a Service Center Printer Page Selecting and Ordering Supplies Description Reorder Number Cartridges and print headsSelecting plain paper Selecting specialty print media Paper weightsSelecting transparencies Selecting labelsSelecting banner paper Selecting envelopesIndex