Xerox 721P manual Problem Solving, Media Jams

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6.	Problem Solving

This chapter provides information for resolving various problems that can occur during the operation of the printer. It contains instructions for clearing media jams and also includes the error code list. If you are unable to resolve the problem, follow the procedure for calling for service at the end of this chapter.

Media Jams

When the printer experiences a media jam, the following occur:

The Media Jam Indicator flashes.

An error code “J-XX” and Media Jam Location Indicator flashes.

Media JamIndicator		Media Jam Location
Media JamIndicator		Media Jam Location		Error Code
Paper		Paper Jam Location Indicator		Error Cord

		Paper Deck				MF	Exit
							Exit

		1	2	3	4	D1	PF
Wire-Clean						D2	PF
Wire-Clean	Exp-Clean	Select			Cut	D2	Copy Density	Menu	Enter	Online
						D3	D4

J-05	J-12
J-02 J-01	J-13
	J-14
J-03	J-11
J-03
J-04

To clear the jam:

Observe the location of the flashing indicator light on the Media Jam Location Indicator.

Follow the instructions in this chapter to clear the jam.

XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL

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Contents Xerox Wide Format 721P Printer Operator Manual Page Table of contents User Modes Safety Notes Introduction Australia/New Zealand EMC NoticesEuropean Union CanadaUSA JapanIntroduction IntroductionTerminology Used In This Manual Organization And Content Of This ManualBold Conventions Used In This ManualThis page is intentionally blank Product Specifications SpecificationMedia Specifications Serial Number Location Room Space RequirementsRoom Space Requirements Room Air Change Requirements For Ozone DissipationThis page is intentionally blank Printer Orientation Printer OverviewMain Components Pins Pins Not UsedService use only Rear Side ViewPrinter Overview Operator Panel & Status Display Ready IndicatorRoll Size Displays Displays the size of the roll media Use IndicatorsMedia and Toner Status Panel Online/Offline Job Cancel Adding Media Rolls MediaLoading The Roll Media Roll 1, 2 Roll 3 only Loading The Roll Media Roll Belt Loading The Roll Media When Printing Dehumidifier Using Manual Bypass Feed Care When The Toner Cartridge Needs ReplacementReplacing The Toner Cartridge Sealed opening Wire-Clean Cleaning The Charge Scorotron WireExp-Clean Cleaning The LED Print HeadCleaning The Printer Surface Supply order list Supply order procedureOrdering supplies This page is intentionally blank Media Jams Problem SolvingClearing Media Jam J-01 & J-02 Problem Solving Clearing Media Jam J-03 Problem Solving Clearing Media Jam J-04 Green Knob Clearing Media Jam J-05 Clearing Media Jam J-11 & J-12 Slit Clearing Media Jam J-13 & J-14 Clearing Media Jam J-22 Error Code Cause Treatment Error CodesPrinter Errors E-XX Thumping Noise in Standby Door Open Errors U-XXProblem Cause Solution Image Quality Problem SolvingThis page is intentionally blank User Modes User Mode 1 Test Print U1User Modes User Mode 2 Date and Time setting U2 Hour Minute Second User Mode 3 Low Power Saver Mode U3 User Modes User Mode 4 High Power Saver Mode U4 User Modes User Mode 5 Media Cut At Power on U5 User Mode 6 Detack Lamp Control Mode U6 User Mode 7 Attention Beeper Enable Mode U7 User Mode 8 Custom Setting Plain Paper U8 User Mode 9 Custom Setting Vellum/Tracing Paper U9 User Mode a Custom Setting Film UA User Mode b Image Enhancement Ub 701P39415 4/2003 USA