Xerox 721P manual Image Quality Problem Solving, Problem Cause Solution

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PROBLEM SOLVING

Image Quality Problem Solving

Use the chart below as an aid to identifying and solving a variety of image quality problems.

	Problem	Cause	Solution
	Portions of the prints are		1.	Check/replace the media
	Portions of the prints are	Media may be damp	2.	Ensure media is stored in a bag
	deleted	Media may be damp	2.	Ensure media is stored in a bag
	deleted		3.	Enable media heaters.
			3.	Enable media heaters.
		The print density is too light	1.	Increase the print density
	Prints are light overall	The print density is too light	2.	Check toner supply
			2.	Check toner supply
		The image LED Print Head	1.	Press the exposure and wire
		The image LED Print Head	1.	Press the exposure and wire
		and charge wire may be dirty		clean buttons
	Wrinkles on Tracing Paper	Media may be too dry	1.	Ensure media is stored in a bag
	Wrinkles on Tracing Paper	Media may be too dry	2.	Disable media heaters.
			2.	Disable media heaters.
	Lines or banding on prints in	The image LED Print Head	1.	Press the exposure clean button
	the print direction	may be dirty	1.	Press the exposure clean button
	the print direction	may be dirty
			1.	Refer to User Mode 6 and
	Light or fuzzy image on film	Film characteristic		change the detack lamp control
				setting
		Media	1.	Check/replace the media
	Trail edge deletions		1.	Adjust image size away from trail
	Trail edge deletions	Image too close to trail edge		edge.
		Image too close to trail edge	2.	Increase the trail edge margin
			2.	Increase the trail edge margin
				setting using AccXES tools

XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL

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Contents Xerox Wide Format 721P Printer Operator Manual Page Table of contents User Modes Safety Notes Introduction Canada EMC NoticesAustralia/New Zealand European UnionUSA JapanIntroduction IntroductionTerminology Used In This Manual Organization And Content Of This ManualBold Conventions Used In This ManualThis page is intentionally blank Product Specifications SpecificationMedia Specifications Room Air Change Requirements For Ozone Dissipation Room Space RequirementsSerial Number Location Room Space RequirementsThis page is intentionally blank Printer Orientation Printer OverviewMain Components Rear Side View Pins Not UsedPins Service use onlyPrinter Overview Operator Panel & Status Display Ready IndicatorMedia and Toner Status Panel Use IndicatorsRoll Size Displays Displays the size of the roll media Online/Offline Job Cancel Adding Media Rolls MediaLoading The Roll Media Roll 1, 2 Roll 3 only Loading The Roll Media Roll Belt Loading The Roll Media When Printing Dehumidifier Using Manual Bypass Feed Care When The Toner Cartridge Needs ReplacementReplacing The Toner Cartridge Sealed opening Wire-Clean Cleaning The Charge Scorotron WireExp-Clean Cleaning The LED Print HeadCleaning The Printer Surface Ordering supplies Supply order procedureSupply order list This page is intentionally blank Media Jams Problem SolvingClearing Media Jam J-01 & J-02 Problem Solving Clearing Media Jam J-03 Problem Solving Clearing Media Jam J-04 Green Knob Clearing Media Jam J-05 Clearing Media Jam J-11 & J-12 Slit Clearing Media Jam J-13 & J-14 Clearing Media Jam J-22 Printer Errors E-XX Error CodesError Code Cause Treatment Thumping Noise in Standby Door Open Errors U-XXProblem Cause Solution Image Quality Problem SolvingThis page is intentionally blank User Modes User Mode 1 Test Print U1User Modes User Mode 2 Date and Time setting U2 Hour Minute Second User Mode 3 Low Power Saver Mode U3 User Modes User Mode 4 High Power Saver Mode U4 User Modes User Mode 5 Media Cut At Power on U5 User Mode 6 Detack Lamp Control Mode U6 User Mode 7 Attention Beeper Enable Mode U7 User Mode 8 Custom Setting Plain Paper U8 User Mode 9 Custom Setting Vellum/Tracing Paper U9 User Mode a Custom Setting Film UA User Mode b Image Enhancement Ub 701P39415 4/2003 USA