Cisco Systems SMTP manual Introducing Cisco Unified MeetingPlace Smtp E-Mail Gateway

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C H A P T E R 1

Introducing Cisco Unified MeetingPlace SMTP E-Mail Gateway

See the following sections in this chapter:

About Cisco Unified MeetingPlace SMTP E-Mail Gateway, page 1-1

How E-Mail Notification Works, page 1-1

About Cisco Unified MeetingPlace SMTP E-Mail Gateway

Cisco Unified MeetingPlace SMTP E-Mail Gateway is a Cisco Unified MeetingPlace application that you install on a Microsoft Windows server. This application allows Cisco Unified MeetingPlace to use your corporate Simple Mail Transfer Protocol (SMTP) e-mail server to distribute e-mail notifications to invited participants about meetings that are scheduled by using Cisco Unified MeetingPlace. Cisco Unified MeetingPlace SMTP E-Mail Gateway distributes e-mail notifications when a meeting is scheduled, changes are made, or the meeting is canceled.

The Cisco Unified MeetingPlace SMTP E-Mail Gateway allows you to do the following:

Distribute e-mail notifications for scheduled, rescheduled, or canceled Cisco Unified MeetingPlace meetings

Distribute meeting attachments with meeting notifications

Provide a link in the e-mail notification that users can use to join the audio, data, or video portion of a Cisco Unified MeetingPlace meeting

Notify the meeting scheduler that consecutive meetings have not been attended or that the term set for scheduled meetings is about to expire

How E-Mail Notification Works

The following is an overview of how Cisco Unified MeetingPlace distributes e-mail notification to users who are invited to attend a meeting:

1.A user schedules a meeting in Cisco Unified MeetingPlace.

2.The Cisco Unified MeetingPlace Audio Server places a notification of the schedule in a post office box.

3.Cisco Unified MeetingPlace SMTP E-Mail Gateway then completes the following:

Administration Guide for Cisco Unified MeetingPlace SMTP E-Mail Gateway Release 5.4

 

OL-11018-01

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Contents Text Part Number OL-11018-01 Corporate HeadquartersCopyright 2004-2006 Cisco Systems, Inc. All rights reserved N T E N T S Troubleshooting Audience PurposeNaming Conventions Term Definition Documentation ConventionsConvention Description Cisco.com Cisco Product Security Overview Documentation FeedbackProduct Documentation DVD Ordering DocumentationFor Emergencies only security-alert@cisco.com Reporting Security Problems in Cisco ProductsObtaining Technical Assistance Submitting a Service RequestCisco Technical Support & Documentation Website Obtaining Additional Publications and Information Definitions of Service Request SeverityXii How E-Mail Notification Works Introducing Cisco Unified MeetingPlace Smtp E-Mail GatewayOL-11018-01 Preparing for the Installation Installing Cisco Unified MeetingPlace Smtp E-Mail GatewayTo Install the Cisco Unified MeetingPlace Gateway SIM Installing the Cisco Unified MeetingPlace Gateway SIMDescription Value Installing Cisco Unified MeetingPlace Smtp E-Mail Gateway Installing Cisco Unified MeetingPlace Smtp E-Mail Gateway Right-clickMeetingPlace Notification Gateway and choose Stop To Uninstall Cisco Unified MeetingPlace Smtp E-Mail Gateway Uninstalling Cisco Unified MeetingPlace Smtp E-Mail GatewayA P T E R Element Description Understanding the Configuring the E-Mail Gateway Dialog BoxSetting E-Mail Notification Parameters To Set E-Mail Notification Parameters Understanding the Notifications Dialog BoxElement Element Description 3describes the elements in the Gateway SIM MeetingPlace Server Entry Dialog Box Elements OL-11018-01 About Notification Templates Customizing Meeting NotificationsAccessing Notification Templates How to Customize a Notification TemplateTo Access a Notification Template Identifying Notification Templates Modifying the Content of a Notification TemplateAbout Tags Tag Purpose To Edit a Notification TemplateClosest to your location How to Add Access Information in MeetingTimeTo Add Instruction Information Activating Notification About Meeting SchedulesTo Add an Alternate Phone Number Click File Open Register Book Configure OL-11018-01 To Start the Eventlog Resolving Connectivity ProblemsResolving Meeting Notification Problems Resolving Attend Link ProblemsTo Verify That Windows Services Are Running To Check the Profile of the Meeting Scheduler To Check the Profile of an Invited UserTo Check the Participant Notification Status Window To Check the System Notification Queue StatusTo Verify Mailbox Mapping Resolving Notification Language ProblemsTo Set the Profile of a User to a Preferred Time Zone Resolving Notification Time Zone ProblemsTo Set the Profile of a User to Receive Attachments Resolving Problems with Meeting AttachmentsTag Description Tags You Can Use in Notification TemplatesAppendix a Tags You Can Use in Notification Templates Tag Description Language Mapping D E IN-2