16 | LIMITED WARRANTY |
Dynex's obligation is reduced by any amounts that the Initial Customer is entitled to recover from other sources regarding the Connected Equipment, including insurance, other warranty, or extended warranty coverage, whether or not the Ini- tial Customer makes a claim for recovery, including but not limited to a claim under any applicable insurance, other warranty, or extended warranty.
To be covered under the Connected Equipment Guarantee: (a) you must notify Dynex within fifteen (15) days of the event for which you intend to make the Con- nected Equipment claim; (b) the Surge Suppressor must have been defective in material or workmanship and such defect must have directly and proximately caused the damage; (c) the Connected Equipment must have been damaged by a transient, spike, or surge (a “Power Disturbance”) on an AC Power Line on properly installed, grounded, and
Further, the Connected Equipment Guarantee does not apply if the Surge Suppres- sor has been operated in a failure mode or not in compliance with Dynex operat- ing instructions and manuals, or if the Connected Equipment has not been operated in compliance with the instructions and manuals of its manufacturer/ vendor.
Dynex's total liability under this Connected Equipment Guarantee is limited to the Agreed Damage Amount (defined below).
MAKING A CONNECTED EQUIPMENT GUARANTEE CLAIM.
To make a claim for damage to Connected Equipment under the Connected Equip- ment Guarantee, you must do the following:
1.Provide reasonable proof of purchase (for example, a sales receipt) that estab- lishes you as the Initial Customer of the Surge Suppressor.
2.Call Dynex at (877)
3.When you contact Dynex, identify the Surge Suppressor (by model number) and the item(s) of Connected Equipment (by manufacturer and model). Have informa- tion on all applicable insurance or other resources of recovery/payment that are