Extron electronic HVA Rear Panel Controls, Troubleshooting, System reset to factory defaults

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Operation, cont’d

System reset to factory defaults

To reset the switcher to the factory default settings, press and hold the Esc button on the front panel while AC power is being applied. Continue to hold the Esc button until the power up sequence is completed (all LEDs turn off, the Video and Audio LEDs turn on, the Esc LED blinks, and the Power LED (if equipped) turns on). System reset clears all ties and presets, the RGB delay, the mutes, and the I/O grouping to the factory defaults and sets all audio gain levels to unity gain (+0dB).

Rear Panel Controls

The CrossPoint Plus matrix switchers all have sync termination switches on the rear panel for inputs 1, 3, 5, and 7 on the CrossPoint Plus 168 and 1616 models and inputs 1 through 4 (figure 3-20) on the CrossPoint Plus 84, 88, 124, and 128 models. The switches provide a way to condition non-TTL sync levels greater than 5Vp-p, enabling the sync to be properly passed from input to selected output(s). The matrix switchers have two sets of sync termination switches; one for horizontal or combined sync and a second set for vertical sync.

16

1 3 5 7

15

16

1 3 5 7

INPUTS 75

12 34

INPUTS 75

12 34

CrossPoint

CrossPoint

168 and 1616

84, 88, 124, and 128

Figure 3-20 — Rear panel sync termination switches

Each switch provides the option of selecting either 510 ohms or 75 ohms. The 75 ohms position is required only for an input with non-TTL sync, greater than 5V p-p. The normal position is 510 ohms.

An input that produces an out of sync display, a display that is rolling vertically and/or tearing horizontally, could indicate a non-TTL sync input. A device that is known to output non-TTL sync levels (greater than 5V p-p) should be connected to one of the inputs with sync termination switches, and the switches for that input should be set to the 75 ohm position. If you’re not sure, check the specifications in the user’s manual for the input device.

Troubleshooting

This paragraph gives recommendations on what to do if you have problems operating the CrossPoint Plus, and it provides examples and descriptions for some image problems you may encounter.

General checks

1.

Ensure that all devices are plugged in and powered on. The switcher is

 

receiving power if one of the input LEDs is lit.

2.

Ensure an active input is selected for output on the switcher.

3.

Ensure that the proper signal format is supplied.

4.

Check the cabling and make corrections as necessary.

5.

Call the Extron S3 Sales & Technical Support Hotline if necessary.

3-18 CrossPoint Plus Matrix Switchers • Operation

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Contents CrossPoint Plus Matrix Switchers CrossPoint Plus 84, 88, 124, 128, 168, and 1616 HV and HVASicherheitsanleitungen Deutsch Safety Instructions EnglishConsignes de Sécurité Français Instrucciones de seguridad EspañolQuick Start CrossPoint Plus Matrix Switchers View and adjust audio level Quick Start CrossPoint Plus Matrix Switchers, cont’dSave or recall a preset Create a tieTable of Contents Table of Contents, cont’d One Introductiontroduction, cont’d About the CrossPoint Plus Series Matrix SwitchersCrossPoint Plus Matrix Switchers Introduction Features CrossPoint Plus 128HVAIntroduction, cont’d Matrix Input StatusAudio gain and attenuation Any input to any or all outputs Two Power connection Installationstallation, cont’dRack Mounting the Switcher CrossPoint Plus Matrix Switchers InstallationVideo input and output connections Audio input and output connections HVA models onlyInstallation, cont’d RS-232/422 connectionAdditional rear panel views Rear panel view, CrossPoint Plus 84HV11 Rear panel view, CrossPoint Plus 124HV 15 Rear panel view, CrossPoint Plus 168HVA Installation, cont’d Three Operationeration, cont’d Front Panel Controls and IndicatorsCrossPoint Plus Matrix Switchers Operation DefinitionsInput buttons, output buttons, and LEDs Control buttons and LEDsFront panel I/O label windows Operation, cont’dControls Grouping PowerFront Panel Operations Creating a configuration Example 1 Create a set of video and audio ties Example 2 Add a tie to a set of video and audio tiesExample 2 Adding a video tie Example 3 Remove a tie from a set of video and audio tiesViewing a configuration Example 3, step d Removing an audio tieRgbhv Audio View Muting and unmuting video and/or audio Example 5 Muting and unmuting an output Using presets 13 Example 5, step d Muting and unmuting outputsExample 6 Save a preset Example 7 Recall a presetViewing and adjusting the input audio level HVA models only Example 8 View and adjust an audio level17 +8dB displayed, CrossPoint Plus 168 Executive mode front panel security lockout 19 -1dB displayed, CrossPoint Plus 168 and CrossPoint PlusRear Panel Controls TroubleshootingSystem reset to factory defaults General checksWorksheet example 1 Entering system equipment Plasma display S-video problemWorksheets Worksheet example 3 Test configuration Worksheet example 2 Drawing tiesMatrix Switchers Configuration Worksheet Preset #Operation, cont’d Four CrossPoint Plus Matrix Switchers Programmer’s Guide Host-to-Switcher InstructionsSwitcher-Initiated Messages Programmer’ser’sGuide,Guidecont’dSwitcher Error Responses Using the Command/Response TableProgrammer’s Guide, cont’d Command/Response TableCommand Ascii Command Response Additional description Command/response table for SIS commands Cont’d Video mute commands View ties, gain, mutes, and presets Programmer’s Guide, cont’d Five Using the software Matrix Switchers Control ProgramInstalling the software MatrixSoftware,cont’dExtron Matrix Switcher+ Control Program window blank Windows buttonsMatrix Software, cont’d Windows menusButton-Label Generator Using emulation modeUsing the help system Extron’s Button-Label Generator window AAppendix a Specificationsecifications, cont’d CrossPoint Plus Matrix Switchers SpecificationsAudio output audio models only Audio audio models onlyAudio input audio models only CrossPoint Plus part numbers Specifications, cont’dPart Numbers Extron PartOptional accessories CablesPre-cut cables Extron Part BNC-4 Mini HR CableAppendixBB CrossPoint Plus Matrix Switchers Reference Information Hardware UpgradesOpening the switcher ReferenceInformation,co t’dFigure B-2 Removing the front cover Swapping the serial ports Closing the switcherReference Information, cont’d Installing a firmware update Figure B-4 Key and pin 1 markButton Labels Figure B-5 Button label blanks, 16-button strip Reference Information, cont’d FCC Class a Notice Extron’s Warranty Extron Electronics, USA