Tripp Lite AVRX750UF, AVRX750UI, AVRX750UD, AVRX550UK, AVRX550UD, AVRX550UF Storage, Service

Troubleshooting

If the LINE POWER indicator light (LCD screen on Digital models) does not illuminate when the UPS is turned ON, try the following:

1Make sure that the UPS is plugged into a live AC outlet.

2If your UPS has a sliding ON/OFF switch, place it back in the OFF position, wait several seconds, then place it in the ON position again.

3If your UPS had an ON/OFF button, you must press it for at least one second to start the

UPS. (A beep should sound when the UPS starts.)

4If the UPS still does not start, contact Tripp Lite Tech Support for assistance.

Storage & Service

Storage

To avoid battery drain, all connected equipment should be turned off and disconnected from the UPS. Press and hold the ON/OFF/TEST switch for one second. Your UPS will be completely turned off (deactivated), and will be ready for storage. If you plan on storing your UPS for an extended period, fully recharge the UPS batteries every three months. Plug the UPS into a live AC outlet, turn it on by pressing and holding the ON/OFF/TEST switch for one second, and allow the batteries to recharge for 4 to 6 hours. If you leave your UPS batteries discharged for a long period of time, they will suffer a permanent loss of capacity.

Service

A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning your product for service, follow these steps:

1.Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of the instructions.

2.If the problem continues, do not contact or return the product to the dealer. Instead, visit www. tripplite.com/support.

3.If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit’s model and serial numbers, along with other general purchaser information. The RMA number, along with shipping instructions will be emailed to you. Any damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an authorized

Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its warranty period, enclose

a copy of your sales receipt. Return the product for service using an insured carrier to the address given to you when you request the RMA.

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