Diagnostics and Troubleshooting
Checking Alarms
If the Card Selection screen indicates that a Major or Minor Alarm is on a card, follow the menu sequence Diagnostics → Alarms
NOTE:
If a DSL card does not appear on the Card Selection screen because the MCC card can no longer communicate with it, the MCC card will generate a major alarm. You should go to the MCC's Monitor → Card Status → Syslog
Major Alarms
Use Table
Table 8-3. Major Alarms (1 of 2)
Failure Type | Action | |
|
|
|
Selftest | 1. | Check the Selftest Results display by following the menu sequence: |
failure: |
| Diagnostics → Selftest. |
| 2. | Do another Selftest (Reset) and check results. |
|
| ± If the results are normal, the problem was transient. Log the |
|
| results. |
|
| ± If the results are the same as the first selftest, the card should be |
|
| replaced. If only one port on a DSL card is bad, that port can be |
|
| disabled. You may continue to use the card until it is convenient |
|
| to replace it. |
|
|
|
Processor | 1. | Check the Selftest Results display by following the menu sequence: |
failure (Sanity |
| Diagnostics → Selftest. |
timer): | 2. | Do another Selftest (Reset) and check results. |
| ||
|
| ± If the results are normal, the problem was transient. Log the |
|
| results. |
|
| ± If the results are the same as the first selftest, the card should be |
|
| replaced. |
|
|
|
November 1997 |