Paradyne 8546, 8540 manual No Snmp Connection Established, Filters Not Working

Page 132

Diagnostics and Troubleshooting

No SNMP Connection Established

PROBLEM: Cannot establish an SNMP session/connection.

ACTION: 1. Try to ping the MCC card and/or DSL card from the management system.

2.If you cannot, check to see that you have entered an IP address and subnet mask (see Who Am I screen in Chapter 3).

3.If there is an IP address, then check the routing tables in the MCC card and DSL card.

4.Check to see if the community string is correct.

5.If IP Address Security is enabled, check to see that Network Management's IP address has been entered correctly in the MCC card's and DSL card's permission list and that it has proper access.

6.Check to see if you have properly configured the SNMP parameters (see Monitoring → Network Protocol (B-D) in Chapter 7, especially SNMP Security: Configuration → SNMP (A-F) in Chapter 6).

Filters Not Working

PROBLEM: Filters are not working properly.

ACTION: 1. Check to see that filters have been configured properly (see Configuration → Interfaces (A-C) in Chapters 5 and 6).

2.Check to see if there is a conflict with the order of the filter tests. They should perform in the following order: Port-to-Port (PTOP), Host-to-Port (HTOP), Host-to-Host (HTOH), Protocol Type (PROTOCOL), Bit Filtering.

8-12

November 1997

8000-A2-GB20-20

Image 132

Contents Hotwire Dslam for 8540 and 8546 DSL Cards Copyright 1997 Paradyne Corporation All rights reserved Contents Initial Setup Instructions DSL Card Configuration Diagnostics and Troubleshooting Static Route Warning Messages Glossary Index About This Guide Document Purpose and Intended AudienceDocument Summary Section DescriptionProduct-Related Documents Section DescriptionHotWire Dslam System Description What is the HotWire DSLAM?HotWire Dslam Components Network Service Provider Central Office COCustomer Premises CP One Management Communications Controller MCC card Features Levels of AccessHotWire Dslam Software Functionality Configuring the System Monitoring the SystemTroubleshooting and Diagnostics HotWire Menus and Screens OverviewComponents of a HotWire Menu Menu and Screen FormatsComponents of a HotWire Screen HotWire 8800 MCC 8000 Commonly Used Navigation Keys Keys DefinitionHotWire Menus a Hierarchical View HotWire Chassis Main MenuHotWire ± MCC Menu HotWire-MCCDiagnostics ApplicationsConfiguration Ports UsersCard Status InterfacesMonitoring Physical LayerNetwork Protocol HotWire ± DSL Menu Ports IP Router Dhcp RelayCard/CPE Status PPP StatsReviewing the Levels of Access Operator Login ScreenCard Selection Screen Position Display DescriptionAccessing the HotWire ± MCC Menu ProcedureExiting From the System Manually Logging OffAutomatically Logging Off Initial Setup Instructions Accessing the System for the First TimeInitial Setup Instructions Additional Setup Instructions Whats Next? Chassis Information ScreenField Input Description Configuring the HotWire Dslam Port Naming ConventionConfiguring MCC Cards, DSL Cards, and RTUs For the Management Domain See Perform taskFor each Service Domain See Perform task DCE Manager Server 10BT DCE Manager RouterMCC Card DSL CardService Domain ISP RouterSetting Time and Date Screen Field Description InputAssigning IP Addresses to the Backplane on the MCC Card NetAssigning IP Addresses to the DSL Cards on the MCC Card Select Configuration → Snmp → Communities/Traps A-F-D Creating the Default Route Select Configuration → IP Router→ StaticRoutes A-E-AResetting the MCC Card Selecting a DSL Card to ConfigureConfiguring 5446 RTU IP Host Addresses on the 8546 DSL Card HostConfiguring a Static Route to an NMS on each DSL Card Select Configuration → IP Router → StaticRoutes A-E-AAssigning IP Addresses to the DSL Card LAN Resetting the DSL Card Configuring Static Routes to End Users on each DSL Card Configuring Dhcp Relay Agent dynamic addressing Creating Default Route or Source Route on the DSL MCC Card Configuration MCC Configuration Card Status ScreensDNS Setup Configure DNS Card Status Menu Options 1Card Info System Information Card Status Menu Options 2 Card Reset Reset System Card Status Menu Options 3Download Code Download Code and Apply Download Apply DownloadMCC Configuration Ports Screens Reserved for Future Use MCC Configuration Interfaces ScreensInterfaces Menu Options 1 General InterfacesInterfaces Menu Options 2 IP NetworkBase Subnet Mask ± nnn.nnn.nnn.nnn format Input Filter ± Optional Output Filter ± OptionalMCC Configuration Users Screens Users Configure AccountUsers Menu Options MCC Configuration IP Router Screens IP Router Menu Options 1Static Routes Martian NetworksIP Router Menu Options 2 Filter TableIP Router Filters IP Filter Configuration Delete Rule ± Yes/No Go to Rule Number ± Default =IP Router Menu Options 3 Destination Address ± nnn.nnn.nnn.nnn formatIP Router Menu Options 4 Parameters aIP Address/Host Name ± nnn.nnn.nnn.nnn format Delete Entry Delete ARP Entry CMCC Configuration Snmp Screens Snmp Menu Options 1Security Snmp Security Logical Entities Snmp Logical EntitiesSnmp Menu Options 2 Communities/Traps Snmp Communities/TrapsMCC DSL Cards Screen DSL OptionsDSL Card Configuration DSL Configuration Card Status ScreensCard Status Options 1 Card Status Options 2 Card Status Options 3 Card Status Menu Options 4 DSL Configuration Ports Screens Ports Options 1Ethernet Port DSL Ports DSL ParametersPorts Options 2 DSL Configuration Interfaces Screens Interfaces Options 1Interfaces Options 2 Echo Policy Default = Interfaces Options 3Negotiate Options Link OptionsDSL Configuration Users Screens Users OptionsDSL Configuration IP Router Screens IP Router Options 1IP Router Options 2 IP Router Options 3 Delete Rule ± Yes/No Go to Next Rule ± Yes/NoIP Router Options 4 Delete ARP Entry Delete ARP EntryCDSL Configuration Snmp Screens Snmp Options 1Snmp Options 2 DSL Configuration Dhcp Relay Screens Dhcp Relay Options Domain NamesServers 1±8 and Servers 9±16 B or C Servers 1±8 BDSL Configuration RTU Screens RTU InformationRTU Information Monitoring the HotWire Dslam MCC Monitoring Menu TreeLogin History MCC Monitoring Card Status ScreensCard Info General Card Information MCC Monitoring Physical Layer Screens Physical Layer Options 1Syslog Active List Active Ports ListPhysical Layer Options 2 Ether Statistics Ethernet StatisticsHdlc Bus Stats Hdlc Bus Statistics MCC Monitoring Interfaces Screens Interfaces OptionsActive List Active Interfaces List Status Interface StatusMCC Network Protocol Screens Network Protocol Options 1Socket Statistics Network Protocol Options 2 UDP StatisticsNetwork Protocol Options 3 TCP Data Stats TCP StatisticsNetwork Protocol Options 4 TCP Connection StatisticsIP Statistics Network Protocol Options 5 Icmp Statistics Icmp Packet StatisticsSnmp Statistics Snmp Authentication Statistics Network Protocol Options 6Hdlc Stats Hdlc Statistics MCC IP Router Screens Routing TableRouting Table Screen Routing Information Window ARP TableDSL Monitoring Menu Tree DSL Monitoring Card Status ScreensCard Status Options DSL Monitoring Physical Layer Screens Physical Layer Options 2 Physical Layer Options 3 Physical Layer Options 4 DSL Link Perf DSL Link Performance SummaryDSL Perf Stats DSL Performance Stats DSL Error Stats Physical Layer Options 5DSL Xmit Status DSL Transmit Stats DSL Monitoring Interfaces Screens DSL Network Protocol Screens Network Protocol Options 2 TCP Data Stats TCP Data Statistics Network Protocol Options 4 Network Protocol Options 5 Hdlc Statistics Hdlc Statistics Network Protocol Options 7 PPP Stats General H aLCP Stats PPP H B Ipcp General Stats PPP H CDSL IP Router Screens 10. IP Router Options 110. IP Router Options 2 Routing Table Routing Information Window10. IP Router Options 3 11. RTU Information Diagnostics and Troubleshooting Applications ScreensApplications Options Ping MCC and DSLTraceRoute Telnet MCC Card onlyDiagnostic Screens Diagnostics Options Alarms Card AlarmsSelftest Packet Echo TestTroubleshooting Model # M R D U X XChecking Alarms Major Alarms 1 Failure Type ActionMajor Alarms 2 Failure Type Action Ethernet port 1. Check cable connections to the DslamMinor Alarms 1 Failure Type Action MarginThreshold Error Rate Failure Type ActionLink Down Network Problems Slow Performance Excessive CollisionsNo Snmp Connection Established Filters Not WorkingIP Routing Problems No PPP TrafficNo Response at Start Up System Does Not Recognize New DSL Cards Large Number of TrapsCannot Communicate with Interface Cannot Upload Configurations to a Unix Server Unexpected Subnet DataCannot Communicate with 5446 RTU from MCC Card MCC User Accounts For Telnet Terminal Access to MCC Card Reboot Card MCC DSL User AccountsReboot Card DSL Checklist for Setting Up Snmp Features Setting Up Snmp FeaturesMCC Snmp Community Strings and Authentication Failure Trap Management System Source Validation for MCCDSL Snmp Community Strings and Authentication Failure Trap Enable DSL Port TrapsEnable/Disable Endpoint Security to 5446 RTU Management System Source Validation for DSL cardsDownload Code and Apply Download CodeScenario One Fully Operational System Apply Download Scenario Two Download Only SystemNavigation Keys Traps Event Trap Class CommentTraps Traps MCC card sends the following traps RTU Related Traps Standard TrapsEnterprise-Specific Traps RTU Setup Accessing 5446 RTU MIBsRTU Overview IP Injection Tool Network Management SystemsMIB Browser Techniques IP Injection MIB OIDUsing the null entry RTU IP Configuration Table IP and Device MIBs SupportedAdditional pdn-common MIBs Supported ± MaskStatic Route Warning Messages Message MeaningGlossary Ethernet Ethernet AddressFilter Gateway addressMargin MCC CardMultiplex PacketRouter Routing TableS1b S1cIndex NumbersIN-2 IN-3

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