Paradyne 8540, 8546 manual Cannot Upload Configurations to a Unix Server, Unexpected Subnet Data

Page 135

Diagnostics and Troubleshooting

Cannot Upload Configurations to a Unix Server

PROBLEM: TFTP server denies write permission (Message is ªTFTP recv failureº).

ACTION: 1. Before uploading configurations, create a dummy file and

give it global Read-Write permissions.

2.Configure TFTP host to have Write permissions is specified directory.

Unexpected Subnet Data

PROBLEM: Proxy ARP not properly set for HotWire 5446 RTU.

ACTION: 1. Reconfigure DSL cards affected.

2.Set Proxy ARP only for HotWire 5446 RTU, not entire subnet.

3.Using structured subnetting, verify proper subnetting was utilized.

Cannot Communicate with 5446 RTU from MCC Card

PROBLEM: Error in setting peer address on s1b.

ACTION: 1. Set peer host address to 0., for example, where MCC's s1b address is 198.152.180.10 and local subnet is ª180º, peer address must be set to 198.152.180.0.

8000-A2-GB20-20

November 1997

8-15

Image 135

Contents Hotwire Dslam for 8540 and 8546 DSL Cards Copyright 1997 Paradyne Corporation All rights reserved Contents Initial Setup Instructions DSL Card Configuration Diagnostics and Troubleshooting Static Route Warning Messages Glossary Index Document Purpose and Intended Audience About This GuideSection Description Document SummarySection Description Product-Related DocumentsWhat is the HotWire DSLAM? HotWire Dslam System DescriptionHotWire Dslam Components Network Service Provider Central Office COCustomer Premises CP One Management Communications Controller MCC card Features Levels of AccessHotWire Dslam Software Functionality Monitoring the System Configuring the SystemTroubleshooting and Diagnostics Overview HotWire Menus and ScreensMenu and Screen Formats Components of a HotWire MenuComponents of a HotWire Screen HotWire 8800 MCC 8000 Keys Definition Commonly Used Navigation KeysHotWire Chassis Main Menu HotWire Menus a Hierarchical ViewApplications HotWire ± MCC MenuHotWire-MCC DiagnosticsInterfaces ConfigurationPorts Users Card StatusMonitoring Physical LayerNetwork Protocol HotWire ± DSL Menu IP Router Dhcp Relay PortsPPP Stats Card/CPE StatusOperator Login Screen Reviewing the Levels of AccessPosition Display Description Card Selection ScreenProcedure Accessing the HotWire ± MCC MenuExiting From the System Manually Logging OffAutomatically Logging Off Accessing the System for the First Time Initial Setup InstructionsInitial Setup Instructions Additional Setup Instructions Whats Next? Chassis Information ScreenField Input Description Port Naming Convention Configuring the HotWire DslamFor the Management Domain See Perform task Configuring MCC Cards, DSL Cards, and RTUsFor each Service Domain See Perform task DSL Card DCE ManagerServer 10BT DCE Manager Router MCC CardISP Router Service DomainField Description Input Setting Time and Date ScreenNet Assigning IP Addresses to the Backplane on the MCC CardAssigning IP Addresses to the DSL Cards on the MCC Card Select Configuration → Snmp → Communities/Traps A-F-D Select Configuration → IP Router→ StaticRoutes A-E-A Creating the Default RouteSelecting a DSL Card to Configure Resetting the MCC CardHost Configuring 5446 RTU IP Host Addresses on the 8546 DSL CardSelect Configuration → IP Router → StaticRoutes A-E-A Configuring a Static Route to an NMS on each DSL CardAssigning IP Addresses to the DSL Card LAN Resetting the DSL Card Configuring Static Routes to End Users on each DSL Card Configuring Dhcp Relay Agent dynamic addressing Creating Default Route or Source Route on the DSL MCC Configuration Card Status Screens MCC Card ConfigurationDNS Setup Configure DNS Card Status Menu Options 1Card Info System Information Card Status Menu Options 2 Apply Download Card Reset Reset SystemCard Status Menu Options 3 Download Code Download Code and Apply DownloadGeneral Interfaces MCC Configuration Ports Screens Reserved for Future UseMCC Configuration Interfaces Screens Interfaces Menu Options 1Input Filter ± Optional Output Filter ± Optional Interfaces Menu Options 2IP Network Base Subnet Mask ± nnn.nnn.nnn.nnn formatMCC Configuration Users Screens Users Configure AccountUsers Menu Options Martian Networks MCC Configuration IP Router ScreensIP Router Menu Options 1 Static RoutesFilter Table IP Router Menu Options 2Destination Address ± nnn.nnn.nnn.nnn format IP Router Filters IP Filter ConfigurationDelete Rule ± Yes/No Go to Rule Number ± Default = IP Router Menu Options 3Delete Entry Delete ARP Entry C IP Router Menu Options 4Parameters a IP Address/Host Name ± nnn.nnn.nnn.nnn formatLogical Entities Snmp Logical Entities MCC Configuration Snmp ScreensSnmp Menu Options 1 Security Snmp SecurityCommunities/Traps Snmp Communities/Traps Snmp Menu Options 2DSL Options MCC DSL Cards ScreenDSL Configuration Card Status Screens DSL Card ConfigurationCard Status Options 1 Card Status Options 2 Card Status Options 3 Card Status Menu Options 4 DSL Ports DSL Parameters DSL Configuration Ports ScreensPorts Options 1 Ethernet PortPorts Options 2 Interfaces Options 1 DSL Configuration Interfaces ScreensInterfaces Options 2 Link Options Echo Policy Default =Interfaces Options 3 Negotiate OptionsUsers Options DSL Configuration Users ScreensIP Router Options 1 DSL Configuration IP Router ScreensIP Router Options 2 Delete Rule ± Yes/No Go to Next Rule ± Yes/No IP Router Options 3Delete ARP Entry Delete ARP EntryC IP Router Options 4Snmp Options 1 DSL Configuration Snmp ScreensSnmp Options 2 DSL Configuration Dhcp Relay Screens Servers 1±8 B Dhcp Relay OptionsDomain Names Servers 1±8 and Servers 9±16 B or CDSL Configuration RTU Screens RTU InformationRTU Information MCC Monitoring Menu Tree Monitoring the HotWire DslamLogin History MCC Monitoring Card Status ScreensCard Info General Card Information Active List Active Ports List MCC Monitoring Physical Layer ScreensPhysical Layer Options 1 SyslogPhysical Layer Options 2 Ether Statistics Ethernet StatisticsHdlc Bus Stats Hdlc Bus Statistics Status Interface Status MCC Monitoring Interfaces ScreensInterfaces Options Active List Active Interfaces ListMCC Network Protocol Screens Network Protocol Options 1Socket Statistics UDP Statistics Network Protocol Options 2TCP Data Stats TCP Statistics Network Protocol Options 3Network Protocol Options 4 TCP Connection StatisticsIP Statistics Network Protocol Options 5 Icmp Statistics Icmp Packet StatisticsSnmp Statistics Snmp Authentication Statistics Network Protocol Options 6Hdlc Stats Hdlc Statistics MCC IP Router Screens Routing TableRouting Table Screen ARP Table Routing Information WindowDSL Monitoring Card Status Screens DSL Monitoring Menu TreeCard Status Options DSL Monitoring Physical Layer Screens Physical Layer Options 2 Physical Layer Options 3 Physical Layer Options 4 DSL Link Perf DSL Link Performance SummaryDSL Perf Stats DSL Performance Stats DSL Error Stats Physical Layer Options 5DSL Xmit Status DSL Transmit Stats DSL Monitoring Interfaces Screens DSL Network Protocol Screens Network Protocol Options 2 TCP Data Stats TCP Data Statistics Network Protocol Options 4 Network Protocol Options 5 Hdlc Statistics Hdlc Statistics Ipcp General Stats PPP H C Network Protocol Options 7PPP Stats General H a LCP Stats PPP H B10. IP Router Options 1 DSL IP Router ScreensRouting Table Routing Information Window 10. IP Router Options 210. IP Router Options 3 11. RTU Information Applications Screens Diagnostics and TroubleshootingTelnet MCC Card only Applications OptionsPing MCC and DSL TraceRouteDiagnostic Screens Packet Echo Test Diagnostics OptionsAlarms Card Alarms SelftestModel # M R D U X X TroubleshootingMajor Alarms 1 Failure Type Action Checking AlarmsEthernet port 1. Check cable connections to the Dslam Major Alarms 2 Failure Type ActionMinor Alarms 1 Failure Type Action MarginThreshold Error Rate Failure Type ActionLink Down Network Problems Excessive Collisions Slow PerformanceFilters Not Working No Snmp Connection EstablishedIP Routing Problems No PPP TrafficNo Response at Start Up System Does Not Recognize New DSL Cards Large Number of TrapsCannot Communicate with Interface Cannot Upload Configurations to a Unix Server Unexpected Subnet DataCannot Communicate with 5446 RTU from MCC Card MCC User Accounts For Telnet Terminal Access to MCC Card DSL User Accounts Reboot Card MCCReboot Card DSL Management System Source Validation for MCC Checklist for Setting Up Snmp FeaturesSetting Up Snmp Features MCC Snmp Community Strings and Authentication Failure TrapManagement System Source Validation for DSL cards DSL Snmp Community Strings and Authentication Failure TrapEnable DSL Port Traps Enable/Disable Endpoint Security to 5446 RTUDownload Code and Apply Download CodeScenario One Fully Operational System Scenario Two Download Only System Apply DownloadNavigation Keys Event Trap Class Comment TrapsTraps Traps MCC card sends the following traps RTU Related Traps Standard TrapsEnterprise-Specific Traps RTU Setup Accessing 5446 RTU MIBsRTU Overview Network Management Systems IP Injection ToolIP Injection MIB OID MIB Browser TechniquesUsing the null entry IP and Device MIBs Supported RTU IP Configuration Table± Mask Additional pdn-common MIBs SupportedMessage Meaning Static Route Warning MessagesGlossary Gateway address EthernetEthernet Address FilterPacket MarginMCC Card MultiplexS1c RouterRouting Table S1bNumbers IndexIN-2 IN-3

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