Diagnostics and Troubleshooting
Failure Type | Action | |
|
| |
Error Rate | H If the Error Rate Threshold is < | |
Threshold | that the loop has degraded. The actual bit rate should still be above | |
(A trap | 10 | |
message sent if | humidity/rain. It may be permanent due to high noise from | |
the Block Error | additional digital circuits installed in the same cable bundle. | |
Rate averaged | H If the Error Rate Threshold is | |
over a period of | ||
that the loop has degraded. The actual bit rate may be below 10 | ||
time exceeds | ||
This condition may be temporary or permanent. However, if it | ||
the selected | ||
persists, the loop may have to be reengineered for better | ||
value.) | ||
performance by performing one of the following: | ||
| ||
| ± Remove bridge taps | |
| ± Change cable gauge on a cable section | |
| ± Run new cable | |
| ± Remove other | |
| bundle | |
|
| |
Link Down | H If the threshold is set low (1±4), and the link is currently down, then | |
Threshold | there may be a loop or RTU problem. Check both. | |
(A trap | ± Verify that the RTU is powered up, is connected to the loop, and | |
message sent if | ||
has passed its Selftest. | ||
the number of | ||
± Check the loop for continuity | ||
DSL link down | ||
| ||
events in 15 | H If the threshold is set low (1±4), and the link is currently up, then an | |
minutes | event had occurred to temporarily knock out the connection. Log | |
exceeds the | the event and continue normal operation. | |
selected value.) | H If the threshold is set high (> 4), and the link is currently down, then | |
| ||
| check the Margin statistics over the past hour and day. If the | |
| numbers are low, there may be a situation where the DSL modems | |
| cannot train. This condition may be temporary or permanent. | |
| However, if it persists, the loop may have to be reengineered for | |
| better performance by performing one of the following: | |
| ± Remove bridge taps | |
| ± Change cable gauge on a cable section | |
| ± Run new cable | |
| ± Remove other | |
| bundle | |
| H If the threshold is set high (> 4) and the link is currently up, then | |
| there may be a loose connection in the loop plant, or the loop is | |
| barely usable. Check the Margin. If the Margin is normal, there may | |
| be a loose connection. If the Margin is low, try reducing the speed | |
| of the DSL port. | |
|
|
November 1997 |