Runco VX-6C, VX-4C manual Troubleshooting, Cause / Remedy

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MAINTENANCE

4.5 Troubleshooting

If the projector appears not to be operating properly, note the symptoms present and use the fol- lowing guide to assist you. If you cannot resolve the problems yourself, contact your Runco deal- er for assistance.

NOTE: Always check the LCD status window at the rear of the projector for initial information about a problem.

Symptom The projector will not turn on when Power* is pressed...

CAUSE / REMEDY:

1.Make sure to hold Power* for approximately one second. Or press quickly and release, and fol- low with ON .

2.Do both LEDs come on at the rear of the projector? Check that the power cord is properly con- nected at the wall outlet (100-240 VAC, 50-60 Hz nominal) and that you are using the original high-current 13A cable provided.

3.Does the green “Status” LED flash with each key press? If not, the projector is not receiving the keypad’s IR signals. Ensure the keypad is directed at either the front or rear of the projector, or at the screen. Also make sure that these paths are not blocked. Try the built-in keypad.

4.The batteries in the IR remote keypad may be weak. Refer to page 2-17, Replacing Keypad Batteries for instructions.

5.The IR keypad may have been disabled by a change in protocol. See 2.12, Keypad Protocols and Conversion and 3.7, Adjusting System Parameters and Advanced Controls .

6.Use the Power* key on the built-in keypad to turn the projector on.

Symptom The projector is on but I can’t see display of source input...

CAUSE / REMEDY:

1. Was the lens cover accidentally left on? Remove lens cover.

2. Is the shutter closed? Is the projector in standby? Press Exit to clear.

3.Is an active source connected properly? Check the cable connections. And is the correct source

selected? Press Input1 , Input2 , Input3 , or Input4 to select. See 2.10, Source Connections and 3.13, Using Inputs and Channels for details.

4.Are there test patterns or menus present? If so, check your source connections again.

5.The room lighting may be too bright. Lower the intensity of the room lighting. Reduce light reflections as much as possible.

6.Increase contrast and/or brightness of image.

7.The projector may be too far from the screen. Move the projector closer.

8.Is the “Status” LED flashing a pattern of yellow and red lights while the “Power” LED is steady red? This indicates an internal system error that may prevent the projector from operating. If the problem persists contact a qualified Runco service technician.

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Contents VX-4c and VX-6c Page Table of Contents Page Introduction How The Projector Works?Introduction Components Purchase Record and ServicingQuick Setup Connect the Line Cord to AC PowerPosition the Projector Connect a SourceInstalling The Lens Install the lens capUnplug the projector Loosen 3 screwsAlign zoom gear ring to access 3 screws Rotate the lens barrel slightlyRotate Slightly Pull lens assembly out Remove Lens AssemblyInstall new lens assembly OrientationAdjust Image Adjust Image Motorized ModelsMotorized Lens Adjustments Installation Considerations LiftingAdditional Considerations Throw Distances Placement Section 720p960p 1024pCalculating Throw Distance Vertical & Horizontal Position Maximum Vertical Offsets Fixed LensesMaximum Vertical Offsets Zoom Lenses Maximum Horizontal Offset ALL Lenses MountingSpecial Mounting Horizontal and Vertical Tilt RangesRear Connector Panel Folded OpticsSource Connections RGB Signals Connecting RGB InputKeypad Protocols and Conversion Independent Keypads and ProjectorsRemote Keypad Protocol IR or Wired Keypad StepOpening the Keypad Set the JumpersLocating and Setting the Jumpers Shortcut Method Converting a KeypadISF 3C Calibration Andy SiedschlagInformation Overview Projector BasicsOperation Reading the Status LEDsWired Remote Optional Keypad CommandsPower ON/OFF IR RemoteInput Memory BankExit Arrow KeysVolume ColorTint DetailPosition Shutter OptionalMute Function KeyOSD On-screen display HelpTest Navigating the Menus Runco Digital HomeCinema Menu On-line HelpAccessing General Help Topics Using Slidebars and Other ControlsTime-outs To save or To cancel. When you are done, press Example of Pull-Down List Editing TextEntering Text Using Inputs and Memory Banks Editing Numerical ValuesSelecting an Input Creating a New Memory Bank Automatic What Memory Banks Are Defined So Far? Copying or Deleting Memory Banks Copying a Memory BankDeleting a Memory Bank Editing a Memory BanksOperation Adjusting the Image Load DefaultScaling Parameters Scaling Parameters MenuFine V Dots Short CUT Press Image Adjustments Image Adjustments MenuShift Short CUT Press Blanking Top, Bottom, Left or RightSignal Type Contrast Short CUT PressBrightness Short CUT Press SharpnessColor Balance Set Color BalanceGamma Curve Gamma Curve Selected Gamma CurvesOSD Settings Menu Show Adjust Bar IR and Serial Setup MenuDisplay M. Bank List Show MessageWired Keypad Front IR Receiver / Back IR ReceiverTest Patterns Test Pattern MenuVideo Termination Menu OptionsSubmenu for Menu Options Installation Menu DMD Enable Test PatternsAdvanced Color Temperature DMD Odd PixelDMD Odd Pixel Menu Operational Parameters Menu Color Balance Setup Color Balance Setup MenuPresets and FactoryPresets Set Color BalanceLamp Adjust Lamp Adjust submenuOperation Lamp Adjust Recording the New Lamp Serial NumberError Conditions Input Signal ErrorInvalid User Entry No Signal Other Signal Error MessagesSystem Warnings / Errors Bad SyncSystem Errors Status LED CodesSystem Error Codes Maintenance Projector LocationLamp and Filter Replacement Use only lamps supplied by RuncoCleaning VentilationServicing LensCase Replacing Keypad BatteriesReplacing Keypad Batteries How Old is The Lamp?Troubleshooting Cause / RemedySymptom The power is on but the lamp is not Symptom The display is jittery or unstableSymptom The display is faint Symptom The display is reversed and/or upside-down… Symptom The display appears compressed or stretched…Symptom The display is not sharp or clean… Symptom Colors in the display are inaccurate… Symptom The display is not rectangular…Symptom The display is noisy… Specifications Specifications VHD Ultra Controller Manual Remarque Safety Tips Introduction Front and Rear Panel Descriptions Rear Panel Power Input Remote Control Description Quick SET-UP Guide Menu Description and Navigation White Yellow Cyan Green Magenta Red Blue Page Installation Menu Screen Type Blanking BlankingAspect Ratios Active image area Actual screen area Blanked cut off Areas Dimensions RS-232 Communications RS-232 Commands Parameter min/max Value stored?Command VHD Ultra Specifications Active Line Time Ambient Light RejectionAnalog Video Aspect RatioColor Temperature Display SettingCheckbox Color ShiftInput Signal Help ScreenHorizontal Frequency Horizontal OffsetPixel Phase Resolution lensResolution projector MenuSource Setup RGB VideoRS-232 RS-422Throw Distance Variable ScanVertical Offset Video DecoderKeypad Reference Menu Tree Appendix C Page RUMA-010450