Sharp AL-1644, AL-1633 operation manual MACHINE/COPYING Problems

Page 48

TROUBLESHOOTING

MACHINE/COPYING PROBLEMS

The following problems are related to the general operation of the machine and copying.

Problem

 

Cause and solution

Page

 

 

 

 

The machine is not plugged into a power outlet.

 

Plug the machine into a grounded outlet.

 

 

 

 

 

 

Power switch OFF.

15

 

Turn the power switch ON.

 

 

 

 

 

 

The POWER SAVE indicator ( ) is blinking.

15

 

Indicates that the machine is warming up. Copies cannot be

 

made until the machine has finished warming up.

 

 

 

 

 

The front cover or the side cover is not completely

 

closed.

 

 

Close the front cover or the side cover.

 

The machine does not operate.

 

 

 

The machine is in auto power shut-off mode.

 

 

 

 

In auto power shut-off mode, all lights are off except the POWER

15

 

SAVE indicator (

) and ON LINE indicator ( ). Press the

 

 

 

[START] key (

) to resume normal operation.

 

 

 

 

 

PAPER SIZE indicator is blinking.

 

 

A blinking paper feed location means that the size of paper

 

 

loaded in the tray is different from the paper size setting for the

 

 

tray. Change the paper size setting.

19

 

To clear the display, do one of the following:

 

 

Use the [TRAY SELECT] key ( ) to change the tray selection.

Open and close the tray.

Press the [CLEAR ALL] key ( ).

Select the correct original type for the original.

 

Select AUTO with the [AUTO/TEXT/PHOTO] key or press the

24

Copies are too dark or too light.

 

[Light] key (

) and [Dark] key ( ) to manually select an

 

 

appropriate exposure.

36

 

If the copy is too light or too dark even though AUTO was

 

 

selected with the [AUTO/TEXT/PHOTO] key

 

 

 

( AUTO /

/

), adjust the automatic exposure level.

 

 

 

 

 

The original is not placed face up in the SPF or face down

 

Blank copies.

on the document glass.

21, 22

Place the original face up in the SPF or face down on the

 

 

 

 

document glass.

 

 

 

 

 

 

The original was not placed in the correct position.

21, 22

 

Place the original correctly.

 

 

 

 

 

 

An appropriate ratio was not used for the size of the

 

 

original and the size of the paper.

25

Part of the image is cut off or there

Press the [AUTO IMAGE] key (AUTO % ) to have the copy made

 

is too much blank space.

 

using the appropriate ratio for the original and paper.

 

 

 

 

 

The size of paper loaded in the tray was changed without

 

 

changing the tray's paper size setting.

19

 

Be sure to change the tray's paper size setting whenever you

 

 

 

 

change the size of paper loaded in the tray.

 

 

 

 

 

The paper is outside of the specified size and weight

16

 

range.

 

 

 

Use copy paper within the specified range.

 

Wrinkles appear in the paper or

 

 

 

 

 

Paper curled or damp.

 

the image disappears in places.

 

Do not use curled or crimped paper. Replace with dry copy paper.

 

 

 

 

During periods when the machine is not used for a long time,

 

 

remove the paper from the tray and store it in a dark place in a

 

 

 

bag to prevent moisture absorption.

 

46

Image 48
Contents AL-1633 AL-1644Page Contents Troubleshooting Misfeed in the SPF only on the SPF modelImportant Points When Selecting AN Installation Site Do not install your machine in areas that areChanges, e.g., near an Air conditioner orTrademark acknowledgements Using the Manual Online Manual on the accessory CD-ROMSoftware Setup Guide separate manual Environmental InformationConventions Used in this Manual SPF Differences Between ModelsThis manual covers the following models Model AL-1644 AL-1633 AppearanceMain Features Part Names and Functions Fusing unit release levers Fusing unit paper guide Open to remove misfed paperParallel port Document feeder trayOperation Panel Original Size Enter key Enter / Original Size indicators Paper Size indicatorsSPF indicator only on the SPF model Auto Image key Auto % / indicatorChecking Packed Components and Accessories UnpackingInstall the TD cartridge For installation of the TD cartridge, see the nextSET-UP Gently lift and pull out the paper tray until it stopsInstalling the TD Cartridge TD cartridge replacement required indicator will go outClose the front cover Power on and OFF Power onPower OFF Power Save ModesPaper tray type Paper type Size Weight Capacity Loading PaperPaper Special papersLoading Paper Loading the paper trayLocks in place Fan the paperImportant points when inserting paper in the bypass tray Loading the bypass trayUnfold the bypass tray Set the paper guides to the copy paper widthChanging a TRAY’S Paper Size Setting EnvelopesImportant points when using the printer mode Press the Start key and then press the Paper Size Enter keyNormal Copying Copying from the document glassOpen the document cover/SPF, and place the original Copying from the SPF only on the SPF model Set the originals face up in the document feeder traySet the number of copies Auto paper select mode Two-tray model only Auto tray switching Two-tray model only Making a Copy Darker or LighterSelecting the Tray Original typesSetting the Number of Copies REDUCTION/ENLAREGMENT/ZOOMAutomatic Ratio Selection Original position Selectable ratiosSelecting a preset ratio Fine adjustment of the ratioManual Ratio Selection Press the Auto Image key Auto %XY Zoom copying Press the Copy ratio display keyDown the Copy ratio display key TWO-SIDED Copying Using the Bypass Tray Copy original aPlace original B as shown below Dual page Copying Interrupting a Copy RUN Press the Interrupt key to interrupt the copy runReplace the previous originals and press the Start key Using the Printer Mode Basic Procedure for PrintingMake sure that paper is loaded in the tray Click the Print button or the OK button to begin printingUsing the Scanner Mode Scanning Using the Keys on the MachinePausing a print job When Use close paper size is disabledScanning from Your Computer Scan Menu keys and the Button Manager scan menuPress a Scan Menu key to begin ScanningOperation in COPY, PRINTER, and Scanner Modes During copyingPrinter During printing Scanner During scan previewAdjusting the Automatic Exposure Level Enabling Toner Save Mode When enabling tonerPhoto indicator stops blinking and lights steadily Save mode, make sureCustomising Settings User ProgramsExplanation 300dpiMinimum Short beepSelecting a Setting for a User Program Base settingsSettings for Auditing Mode Auditing ModeAuditing Mode Settings Factory default settingsSelecting Auditing Mode Settings For the setting codes, see Auditing Mode SETTINGS. p.41Auditing mode Account number entryAccount number change Account number deletionResetting account Copying when Auditing mode is enabledTroubleshooting MACHINE/COPYING Problems Problem Cause and solution Misfeed occurs Paper is not loaded properlyPieces of paper inside machine Paper misfeed Too much paper is loaded in the trayAny other indicators are lit Power Save indicator isPower Save indicator is only lit Lit Original smudged or blotchyPrinting and Scanning Problems Uneven Printed image is dirtyRuns off the paper You have not specified a suitable resolution Brightness and contrast settings are not suitableOriginal is smudged or blotchy Poor scanning qualityRemoving the software Click the start button, and then click Control PanelClick Add or Remove Programs If you need to remove the software, follow these stepsIndicators and Display Messages Misfeed Removal Remove the misfed originalAL-1644 AL-1633 Misfeed indicator will go out Misfeed in the Bypass TrayMisfeed in the Machine Misfeed in the paper feed areaMisfeed in the fusing area Allow easier removalMisfed paper during Misfeed in the transport area Close the side coverBe careful not to tear the misfed paper during removal Misfeed in the Upper Paper Tray Close the upper paper trayPush the upper paper tray in completely Open the lower side cover Close the lower paper tray Remove the misfed paperClose the lower side cover Grasp the handle to open the lower side coverReplacing the TD Cartridge Replacing the Drum Cartridge Drum cartridge replacement required Indicator will go out Checking the Total Output Count Checking the Total Output CountTotal output count Total copy countChecking the Toner Level and Drum Cartridge Life Toner LevelPress the Light key to return to the normal display Hold down the Clear key for more than 5 secondsRoutine Maintenance Cleaning the Document Glass and SPF/ Document CoverCleaning the Bypass Tray Paper Feed Roller Cleaning the Transfer Charger Storage of Supplies Supply Part NumbersProper Storage Supply listAccessories p.12 When moving this machine, follow the procedure belowMoving Instructions Specifications SPF only on the SPF model Specifications Printer FunctionScanner Function Software License Page Symbols IndexTD cartridge replacement required Tray Select key 11, 19, 21, 23 TroubleshootingPrinting and scanning problems Normal copyingMachine settings Problem occursIndicators, lit and blinking Memo Memo Class Laser Product Laser Klasse Page 2004E