Allied Telesis AT-SBX3165, X3112, AT-SBX31FAN, AT-SBX31GP24, AT-SBX31XZ4, AT-SBX3161 Troubleshooting

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Chapter 3

Troubleshooting

This chapter contains information about how to troubleshoot the

SwitchBlade x3112 in the event that a problem occurs.

Note

If after following the instructions in this chapter you are unable to resolve the problem, contact Allied Telesis Technical Support for further assistance. Refer to “Contacting Allied Telesis” on page 14 for contact information.

The following troubleshooting information is available:

“PSU Fault LED Flashing Amber on AT-SBx31CFC Fabric Control Card” on page 90

“FAN Fault LED Flashing Amber on AT-SBx31CFC Fabric Control Card” on page 91

“SBx Status LEDs Flashing Amber on AT-SBx31CFC Fabric Control Card” on page 92

“Link LED is Off on AT-SBx31GP24 PoE Line Card” on page 93

“PoE Device is not Receiving Power on AT-SBx31GP24 PoE Line Card” on page 94

“Port LED is Off on AT-SBx31XZ4 XFP Line Card” on page 95

“Cannot Establish a Local (Out-of-Band) Management Session” on page 97

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Contents Installation Guide Page Electrical Safety and Emissions Standards Translated Safety Statements Contents Power Specifications List of Figures Tightening Thumb Screws on the AT-SBx31XZ4 XFP Line Card List of Tables List of Tables Preface Symbol Meaning Description Safety Symbols Used in this DocumentWhere to Find Web-based Guides Contacting Allied Telesis Management Software UpdatesChapter OverviewComponent Description Reference IntroductionFront View of the AT-SBx3112 Chassis AT-SBx3112 ChassisAT-SBx3112 Chassis Slots Slot Line Cards/Power Supplies SBx31CFC AT-SBx31CFC Fabric Control CardSystem Status LEDs AT-SBx31CFC Fabric Control Card Features Status LEDsState Description LEDLEDs State Description SBx Status LEDsEco-friendly Button Reset Button Network Management Port Console RS-232 Port USB Port SD Card Slot LEDs State Description AT-SBx31GP24 PoE Line Card Connector Type Speed Duplex Mode Maximum Distance Cable Type Auto MDI/ MDI-X Port Pinouts PoE Power Budgeting AT-SBx31GP24 Power over EthernetPorts with Maximum Range Maximum # Class UsageAvailable at PoE PSU 1200 W 2400 WImplementation AT-SBx31XZ4 XFP Line Card LED AT-SBx31XZ4AT-SBx3161 Status LEDs AT-SBx3161 System Power SupplyStatus LED Description on the AT-SBx3161 System Power Supply AT-SBx3165 Status LEDs AT-SBx3165 PoE Power SupplyStatus LED Description on the AT-SBx3165 PoE Power Supply AT-SBx31FAN Tray Power LED on the AT-SBx31FAN Tray AT-SBx31FAN Tray PowerOverview Installation Reviewing Safety Precautions SwitchBlade x3112 Installation Guide Access location. E45 Selecting a Site for the SwitchBlade Installing the AT-SBx3112 Chassis Reserving Vertical Rack Space Preparing the Equipment RackUnpacking AT-SBx3112 Chassis Front Panel Position Dimension Adjusting the BracketsFactory Installed Flush with Rack Rails Rack Bracket Locations for Reverse Position of Chassis Lifting AT-SBx3112 Chassis into Place Installing the AT SBx3112 Chassis Equipment RackRemoving the Front Panel Shipping Brace Screws Attaching the Grounding Wire to the Grounding Lug Installing Chassis Ground LugInstall the ground lug as displayed in Figure ESD Socket Protection Against Electrostatic Discharge ESDInstalling the AT-SBx3161 System Power Supply Unlocked Handle on the AT-SBx3161 System Power Supply Lock the Handle on the AT-SBx3161 System Power Supply Installation Installing the AT-SBx3165 PoE Power Supply Inserting the AT-SBx3165 PoE Power Supply 1887 Installing the AT-SBx31CFC Fabric Control Card Aligning the AT-SBx31CFC Card in the Chassis Slot 1825 1826 Installing the AT-SBx31GP24 PoE Line Card 1799 SBx31GP Installing the AT-SBx31XZ4 XFP Line Card Tightening Thumb Screws on the AT-SBx31XZ4 XFP Line Card SwitchBlade x3112 Installation Guide Installing an XFP Transceiver Replacing the AT-SBx31FAN Tray Inserting the AT-SBx31FAN Tray into the Chassis 1FAN Cabling the Twisted-Pair or Fiber Optic Ports Installing the Chassis Blank Panels Applying A/C Power to the SwitchBlade 1853 Installation SBx31CFC Starting a Local Management SessionInstallation Troubleshooting Officer SEC Show PSU Officer SEC Show PSU Full Officer SEC Show Fanmodule Officer SEC show card Link LED is Off on AT-SBx31GP24 PoE Line Card Troubleshooting Port LED is Off on AT-SBx31XZ4 XFP Line Card Troubleshooting Cannot Establish a Local Out-of-Band Management Session Troubleshooting Dimensions Physical SpecificationsWeight Appendix aPower Specifications Environmental SpecificationsEMI/RFI Safety and Electromagnetic Emissions CertificationsPin Signal Connectors and Port PinoutsPin Pair Signal Distance Cable RequirementsOperating